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“Thanks to Beth, I had a very smooth and pleasant experience with getting my insurance together for my new car the same day I planned on buying it. Beth was above and beyond helpful at getting me an insurance rate that worked with my budget. I would highly recommend this State Farm agency to everyone I know.”
“Professional and easy to contact! Everything was so easy it felt a little miraculous. I was contacted on the phone after signing up for renter's insurance online in case I needed to contact them again, and lo and behold I did need to add something extra and one minute on a call resolved it. Not sure about any of the other departments but my experience was short, painless, and easy to access.”
“Incredibly smooth experience with getting my insurance set up and a clear understanding of what that includes/doesn't include.
Charly was very helpful and I have zero complaints on how he described things or how they provided me my quote and final insurance confirmation!”
“Sergio went above and beyond in taking the time to thoroughly explain all of my coverages. He carefully reviewed my current policy, ensuring that I fully understood each aspect and how it aligns with my needs. His attention to detail and dedication to providing clear, helpful advice made me feel confident that I’m in good hands.”
“Daynor Garcia was very helpful and knowledgeable. He explained terms in good detail and was able to provide me with coverage over a short yet detailed phone call. Great appreciated his services and would recommend!”
“Ryan Greathouse made the entire process of switching car insurance non- problematic. He did a thorough job explaining my coverage and any of the deals that could lower my payment. Very pleased with the service he provided.”
11AM - 5PM
1300 Lafayette Dr #210, Alexandria
Insurance
“So far so good. I will be a new customer starting 4/1/24. John was very helpful, knowledgeable and informative regarding my insurance concerns and needs. I am looking forward to working with you.”
“As a fellow insurance agent, it’s difficult to find other agents you can trust. I love working with Kenya and her team when we have a client that has underwriting difficulties. When I work with them, they have always provided excellent service, responsiveness and do what’s in the best interest of the client.”
“Asia was incredibly helpful as I tried to navigate the complicated world of car rental insurance. She not only took the time to go over my options, but then followed up later with even more helpful advice.”
“The employee, Ezzi Abu Omar, dealt with me completely well and smoothly, and she helped me complete the papers with great compassion and kindness. Thank you for the kind treatment and thank you to your respected company”
“Very Happy with my experience at this office. I was able to take care of all my insurance needs. Alex’s team is very well trained and are always ready to assist”
“Nicole and her capable staff, including Roy Guzman, are very efficient in handling my auto and homeowners’ insurance needs. I can recommend them unequivocally.”
“Danielle was a life SAVER!! Very knowledgeable and took her time in explaining everything to me. She listened to my concerns and provided me with STELLAR customer service! GIVE HER A RAISE :) thank you so much Danielle”
“Somer was helpful in getting documents I needed and made sure I had the all the information I need to properly complete the document. She turned the request are quickly. And she’s really nice! So far my interactions with this team have been great!”
“Quynh possesses extraordinary customer service skills that are rare to find these days. She was assigned to me when I called seeking auto insurance for my vehicle. Although she concluded that I was ineligible, her pleasant demeanor and excellent communication skills made an otherwise unpleasant experience palatable. She is a pro.”
“Ricky McClinton was the agent broker who worked with me this morning in my insurance inquiry for replacing my current insurance company which is going out of business. I found her professional, pleasant, and profession.”
“Paul Sean Gray provided me with Auto, Homeowners, Umbrella, and Personal Article policies in an efficient and friendly manner and was very good with the many details involved.”
“I went to get son paper copies of my policy and had the chance to meet Mrs Adria Brown the owner of the place, she was very helpful, polite y fast in getting it done, also helped me getting a price on my auto insurance.,
Thank you so much, Miss Adria.”
“Sandra is very kind, she gives us a very good explanation and helps us with every question we have ☺️...! thank you very much for such nice customer service”
9AM - 12PM
1 Thomas Cir NW STE 700, Washington
Insurance
“Keeren was incredibly patient and helpful while assisting me with adding Renter's Insurance to my Auto Insurance plan. She has absolutely helped ease the stress of moving to a new city. Thank you Keeren!”
“Donna has been very helpful in navigating new coverages for me. I'm a long-term State Farm policyholder and have been impressed with their fair handling of claims.”
“Ernesto is an awesome support. We had to make changes to our coverages. Even when he was on vacation, he called me with good suggestions on how to think about options and what’s in my best interest. Highly recommend”
“Here I go again changing something. As usual, calling only MR. PHILIP.
I sent him an email and called late Friday evening. Guess what here it is a Sunday night an I am receiving an email from Philip letting me know it's being processed. This man is on the money, Johnny on the spot, he has the best customer service ever. If he leaves SF, I don't know what I will do. He has always did an awesome job solving my delimas at any giving time. Personally I don't want no one else handling my SF issues. Great person and awesome attitude to go with it... Mr. Lloyd give that man a bonus, take him to lunch, Starbucks, a half a day off with pay or something. He is the best employee in that office....Mr. Awesome is Mr. Butler!!!!”
“Today I had the pleasure of working with Ms Nakia Johnson . She was a true professional, she was able to take care of my insurance needs and walk my through everything I needed. I wish more people would take pride in their profession the way she did.”
“Great experience with getting our international insurance sorted with Clements. Jean Nestor was very helpful and patient, guiding me through the process. Thank you!”
“PJ has been my agent for a decade or so. She is very knowledgeable, friendly, and attentive and responsive to all requests. I have always been happy with the service I have received from her and Statefarm both in her office and over the phone or email. 5 stars!”
“I have been really pleased with the level of service! Quick response times and always eager to help track down answers for me. I have had my homeowners with them for quite some time and now my auto too.”
“Ryan at Allstate is an excellent, upstanding person of his word. He worked closely and patiently with me. Thank you for being a great person Ryan!! Five starts all the way!!”
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“Today I had a Great experience with Ms. Lynette Jones. She was very attentive and personable.I’ve never been to the Office and have no Idea how big it is but it certainly has a “Mom and Pop Shop” Vibe.”