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“Vernon, the manager had superior customer service!! He went above and beyond to help with my request and my questions. He is professional and thorough in his customer service. The store was neat. Employees were nice. Thank you for all of your help!”
“I called the Marlo in forestville and was pleased to hear my favorite representative Ahlan answer the phone and help me navigate my billing concerns and land on a solution as always a wonderful help thank you!”
“Kabir was super helpful and polite!! I came in just browsing, found a couch, kept it in the back of my mind to but he was so polite and straight forward, I had to buy it ?? def good customer service, and quick!”
“I am amazed at the level of personal service The Old Town Shop provided when a friend's gift of beautiful cherry blossom bags was stolen from my front porch. Valerie went out of her way, when she saw that the package had been delivered but then stolen from my porch. She ordered the replacement and got it re-delivered with a lovely note card. And I love the beautiful cherry blossom bags! Although I live in Bethesda, I will make a point of visiting The Old Town Shop when I am in the neighborhood.”
“I had a great experience here! The gentleman in the store who greeted me, didn't hassle me, he gave me my time and space to walk around and look and then he was there when I needed him! The delivery team was on time, professional and respectful! Overall it was an easy and great experience!”
“Great delivery and furniture for my first apartment! Ari was super helpful in setting everything up and following up after the delivery to make sure all went well. Highly recommend CORT!”
“They have so many beautiful, unique,great qualities and amazing customer service. If you are looking for any kind of high quality carpet you can visit Marco Polo Rugs I’m sure you will find what you are looking for!!! I will recommend this place ? %”
“My wife and I love the couch we just purchased. it is sturdy and attractive. Very comfortable, too! I could not have asked for a better delivery service - on-time, quick, and tidy. I highly commend Scott and Jonathan - very polite and pleasant. And they treated my new furniture with great care.”
10AM - 9PM
5845 Leesburg Pike, Falls Church
Home Decor
“Bob's had exactly what I was looking for, in very reasonable price range and color! Plus, delivery in 3 days vs the 4 to 6 weeks from two other stores. Perfect!:”
“Unbelievably gorgeous shop. Everything in the store has been curated perfectly for the home, yet it feels so inviting, so relaxed and unpretentious in the most elegant and luxurious way. This is a wonderful place to draw ideas from, and buy items that are impossible to get anywhere else!!!”
“This is my favorite location, shoutout to Cherry for the 10/10 great customer service. Had an hard time trying to find a specific type of wood and she helped me locate it right away. Very kind and knowledgeable. Informed me of the Pro Rewards Program.”
10AM - 6PM
2233 Wisconsin Ave NW, Washington
Home Decor
“We worked with Marian and got the perfect bed and a fabulous natural wood bench for our entryway. She spent the time we needed to ensure both items met our specifications for space, the delivery time was met, and they fit and work perfectly.”
“Lovely store with a lot of great gifts! I live locally and stopped in today for the first time. I made a purchase and contemplated going back to the register to buy another item I saw as I was leaving the store. I opted not to due to the customer service I received at check out. The staff member was less than friendly and I felt like my transaction was an inconvenience. I would love to return in the future and experience a more welcoming atmosphere.”
“The process was simple I needed a twin sized bed asap. This location truly was a godsend the staff was amazing and friendly. I would recommend this location to anyone looking for affordable furniture.”
“A store for premium fragrance that are not ordinary! As a fragrance lover I was not aware of Diptyque until I visited the store in Georgetown in Washington DC. Up until now I thought Paco R, Armani, Dior etc are the premium fragrances but that notion changed upon entering the store and seeing their product range. The store itself has a great vibe and smelled go good. To be honest I was overwhelmed with their range so needed help to pick one.If I recall correctly, it was Jessica who came to my aid. She inquired about my fragrance preferences and introduced me to a selection, including some top sellers. After sampling a few, I chose Orpheon, which exceeded my expectations—it garnered so many compliments. The fragrance was certainly a splurge, but it proved to be worth every penny. Its long-lasting scent and premium quality made it a standout purchase.”
“Very fun store to visit. Nice selection of jewelry, crafts, and knickknacks. A great place to look for gifts. Also, weirdly a good selection of coffee, tea, and cocoa. All of those are covered by a rewards program if you go regularly. The spicy cocoa is particularly tasty.”
9:30AM - 9:30PM
3701 Richmond Hwy, Alexandria
Home Decor
“HomeGoods is a treasure trove for stylish and affordable home decor! They offer a wide variety of furniture, kitchen essentials, decorative accents, and seasonal items that can instantly elevate any space.
The store is well-organized, making it easy to explore and find unique pieces. Their ever-changing inventory means there’s always something new to discover. The prices are reasonable, and the quality is impressive for the cost.”
9:30AM - 9:30PM
6700-B Richmond Hwy, Alexandria
Home Decor
“I love going into both Homegoods and Marshalls right next door. There's no cut through in the middle of these two stores like others. That's OK, I just walk outside. This store is set up really nice. Everything looks pretty and inviting. You definitely will want to buy tons of things.”
“Parking is terrible especially since they ripped out the playground in the center median strip. Has bragging rights as an upscale shopping plaza with the Apple store, Williams-Sonoma, Pottery Barn and crate & barrel, but feels like something's missing. Maybe a Chick-fil-A would help?”
“I've been buying BoConcept furniture for over 20 years. I personally got to meet the DC franchise owner Tim Machenaud a couple of years ago while shopping to furnish my new home.As a business owner he is 100% hands on with clients from design recommendations, sales process, and he even personally came out to my house to deliver and install shelves.Tim and the entire BoConcept team truly provide a world-class costumer experience. I highly recommend BoConcept to anyone looking for modern high quality design furniture with exceptional customer service.”
“My favorite store! I moved to Old Town a little over a year ago, and slowly have been filling my home with pieces from Tradition de France ever since. The quality of their items is unmatched, and Kevin and Rafael are patient, extremely knowledgable, and do a wonderful job of helping their customers see the vision of how a space could look without being salesy or pushy. I always enjoy my trips to the store, and look forward to adding more of their pieces to my home.”
“This store is a gem! Mehmet was very friendly, knowledgeable, and easy to talk to. The store has a wide selection of both small and large unique rugs. Bought a rug for my home and it’s beautiful!”
“An amazing place to stumble into during a hot girl walk, perfect for finding a unique card for your long-distance best friend in Europe. A HUGEEEEE shoutout to Monique (hope I’m spelling it correctly) for beautifully handwriting my message inside the card”
“One of my favorite store for rare finds. There is a variety from furniture to household goods, candles and even outdoor patio items. The entire shop is in an Old Town rowhome and decorated throughout. Each room has a different theme. It’s a wonderful and eclectic selection of items.”
“Really helpful at identifying plants/flowers that would do well in the space I have and at getting everything loaded into my car. Staff were great and a great variety of options to choose from for flowers and plants.”
“Great group at this bike shop. They are knowledgeable and helpful. Plus, I love their location. Easy access if coming over the key bridge going into Georgetown. Just take a right at the 2nd traffic light.”
“Such a great store! Such cute items! The people working at the store are always friendly! They have the best smelling candles ever and the cutest unique decor items! Online they have excellent gift ideas and are so easy to order from!”
“Working with Mark was better than I had hoped for. He made the whole experience worthwhile. He was fun, knowledgeable, honest, kind, experienced and straightforward. He helped me navigate my choices and it never felt like a sales pitch. 15/10 would recommend.”
“Just love this place so cute and so funGo here to fine something unique and special for you or others Employees ALWAYS helpful The cost is what it but you get what you pay for! They have a large selection of different Christmas styles from traditional to unique and a larger selection to choose from”
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“Jason made buying some shades for my business very easy. We handled the sale over text messages, he showed me what would work, and delivered directly to me. Cheap, easy, satisfied.”