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October 2023 by Mark Dunkum
Different products and pricing than regular Express. Great button down polos.
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August 2023 by Eleni Asnake
I had a terrible experience at express in tanger outlets today, my favorite go to place, see I was looking for elegant meeting dress and after searching for a while I found breathtaking attire unfortunately I couldn’t find my size on the shelves, so I politely ask for an employee who seems to busy with her phone if she can help me look for my size, she informed me that they don’t have it no more with out even looking for it, then I ask her if I can get it from the mannequin because the mannequin was wearing the size I was looking for, she then inform me she can’t, I reach out to the manager hoping for a resolution, he was completely unprofessional he started yelling at me in front of my kids just because I asked to get the dress from the mannequin totally unacceptable, I never had any issues at express I shop there a lot, unfortunately this is my last I know I can’t stay away from express but I definitely have to change the location my daughter was literally crying, I’m sorry for experiencing this at express, I don’t understand why they chose unprofessional guy like him to represent express at tanger outlets, deeply saddened for my kids to witness such unpleasant moments with me today
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July 2023 by Sawyer Sanchez
Express Men has never done me wrong. Joshua was so helpful, outstanding customer service. They always have new stuff and the clearance it’s amazing.
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February 2023 by E D
BEWARE! Check your account after any transaction you make at this store. I made a return here and it was never refunded to Mr account! Unfortunately I lost the receipt by the time I realized my refund had not been issued......
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January 2023 by Cassidy DonShae
If you are thick with curves, don't waste your time. I don't know who express makes clothes for but you can have any hips or be short. This particular store was in shambles that day. I left very disappointed. 2 thumbs down ? ?
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October 2022 by DND Real Estate Holdings LLC
The store was very organized and had great sales.
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August 2022 by Mercedes
Perhaps the worst customer service I have experienced to date. When I approached the counter at the front of the store, I waited as two associates had their backs turned to me. After waiting a minute or two, I said “excuse me,” to inform of my presence. The male associate rudely said, “can you wait”? That I did. A few minutes later, he proceeds to take a phone call. He then thanks the person on the phone and approaches me a bit later and gives me a blank stare. I remarked that it was customary to thank a customer for their patience, as he’d done with the customer on the phone. He walked away without a word. I completed my transaction with another employee and called after leaving the store to speak with the manager. This experience left me absolutely flabbergasted. I exchanged an item later in the day at Express Edit in DC and experienced significantly better customer service. This store appears to be an outlier and poorly managed.
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July 2022 by Kennedy Solaru
Kris was able to help me and was very kind!
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July 2022 by Georgia Robinson
Went there to make a purchase. They guy who claim to be the manager was extremely rude. We went to the cashier no one else was there, yet he told us to go back and go through the barriers. I can understand if other people were there in a line. We would never break a line but no one else was there. He then told us we have to wait until the cashier is ready to take us. Again no one else was there. This guy is very rude and should not be dealing with customers much less he said he was the manager. We didn’t bother to purchase the products. We left and will never ship there again. If I could give no star I would.
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June 2022 by Brandon Moon
Outdoor mall style outlets...stores on both sides of the walking path. 2 sections but includes all the favorites Tanger usually provides.
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May 2022 by Simon H
I love EXPRESS and have had nothing but positive experiences in both normal EXPRESS stores and outlets. But this store does not fit into the picture. It was dirty, untidy and the staff seemed annoyed and stood around in the way. Too bad and not a brand flagship. After all, I still found some nice things, so that the visit was still worthwhile despite everything.
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April 2022 by Mohammad Islam
Very good suits and t-shirt collection
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March 2022 by Kristin Shaw
Worst sales associate I've ever encountered in a store. Verbally assaulted me for trying to walk up to the cash register (apparently her register wasn't open even though she was standing behind it). Left the store in tears.
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March 2022 by Amin S.
cashier name is Maya, she is very unfroffeshional and rude. just asked for 1 extra bag coz we did almost $200 shopping and she denied to give us. she show us a nasty attitude like its her father store.hope management take a early steps about her.
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February 2022 by Stephani Rodriguez
Super friendly and very helpful staff!
