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August 2024 by Michael Murphy
No help whatsoever.
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June 2024 by Jackson Taylor
Great family owned business. The negative reviews should just be ignored. These guys get the job done and they do it great for cheap and fair. I’ll keep coming back to them.
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March 2024 by Erik Schmidt
Great place
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February 2024 by Carlton mitchell
Bank Autobody has provided a great experience. Mr. Chang and his son were very welcoming and provided on the spot service. Mr. Chang was able to provide a quick estimate within one day. His services were very fast and detailed as he was able to correct the damages done from a car accident. The paint and part repairs were amazing and were restored to almost showroom quality within a week. He even fixed an underlying mechanical issue that a dealership couldn't fix, which has made our driving quality even better. We are truly grateful for this business and would suggest anyone needing body work pay a visit.
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July 2023 by Cheryl Thomas
I picked up my car today, sooner than I expected. I was happy with the workmanship, and glad I came to this auto body shop. Mr Yen & staff are friendly , professional, he keeps you updated on your repairs & estimates in a timely fashion. I was surprised by the 10% discount given when you pick up your car. I highly recommend this shop. I had car repairs a few years ago by Bank auto and the workmanship was exceptional then and still high quality work was done for me this time around. You will not be disappointed..Services: Painting
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July 2023 by Cheryl T.
I picked up my car today,, sooner than I expected. I was happy I came to this Body shop, they are friendly, professional and Mr. Yen keeps you up dated on your repairs and estimates in a timely fashion. I was surprised by the 10% discount given when you pick your car up. I highly recommend this body shop, I had repairs done a few years ago, and the quality of workmanship was exceptional then and still high quality of work was done for me this time around. You will not be disappointed.
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July 2023 by DAVID GILL
Stopped by for an estimate for repair to front bumper. Replacing it was too expensive. He suggested a screw or two, and that fixed it. He didn't charge for the repair. I tipped the technician, and all were happy. Give them a try. I'll go back if I need any other auto body work.
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July 2023 by Chris Hubbard
The work they did was ok did my bumper but then didn’t put all the parts back on and when I called back he told me I was not telling the truth I will never be back.Service: Painting
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February 2023 by William Brooks
They kept my car for five days, didn't call to let me know they received the bumper I called Tuesday , the guy at the counter said owe I should have called you. Then the bumper was only off on one side and they stripped the screw . Don't ever go there again no one. Worst place ever they took the bumper off before getting another one and striped the bumper cover screwsService: Body & Trim
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November 2022 by Helen Wu
Both the owner and manager were understanding and very informative about the state of my car. They did not try to over or under charge me for my repairs. Overall, I had a good experience here.Service: Auto engine diagnostic
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November 2022 by K.A Williams
Very nice people, excellent customer service, professional work, and results oriented.Services: Painting
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July 2022 by Linda Martin
They are very kind and understanding ❤and Does great work on cars ?
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January 2022 by Kiara Smith
Horrible business my vehicle was stolen from there lot, & when I called they told me two other cars had been stolen before me & they were being targeted . Probably should tell ppl that before hand. Haven't seen my car in months but it was found. Now body auto has the audacity to tell me I still have to pay for the work they did BEFORE my car was stolen from there lot ! Absolutely ridiculous, this is a warning cause you may never see your vehicle againService: Body & Trim
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January 2022 by Shae brown
PLEASE!!!!!! I beg! Do not take your car here! It will get stolen. Yes! My car was stolen. This is the most unprofessional facility I have ever dealt with! Terrible employees, bad communication, and no integrity at all. I am very disappointed. I am still in disbelief with the service I received from them. Not to mention I’m still without my car! This place needs to shut down immediately! I’m currently going thru with an active investigation for this dump!
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January 2022 by Makeup by Muffy
Terrible place, my car was stolen from there lot & Yin Yi & Chang Yi we're extremely nonchalant about it. The car was found Oct 25 by dc towing company & there insurance is supposed to pay for the new damages done by the theft. This place has the audacity to call me & let me know that I still have to pay for the repairs done BEFORE the theft of my vehicle to there lot. I had 0 proof they even actually fixed the car. They have no pictures only "audits" of car parts to which I don't even know made it on my car or not. This place is awful . Do not take your car here.
