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November 2023 by Gerald C
Dishonest billing. Daughter took car in for oil change and had a coupon for 59.99 synthetic oil change... Final bill was $95+.00... No other service was done.... Women beware! Don't take your vehicle for service at the ******* ** location.
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September 2023 by Ma Lourdes Gaffud
Thank you for helping me earlier with my tire. You guys are amazing!
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August 2023 by Margaret Marselas
Went in at Saturday at 9am with my father and the sales associate had stated he had a full book and couldn't get to my dad's truck with the 2 front tires going flat and that is his only automobile he has and we left. We will now be going to Mr Tire in Dunkirk. Granados needs to do better. This is ridiculous.
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June 2023 by Linda Hood
Thanks Granados in Owings for saving our vacation. They replaced a tire stem on my rv/trailer tire in 10 minutes. Great customer service and very accommodating on a Saturday.
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May 2023 by Deryck Parks
Great service with reasonable prices. Got new brakes and vehicle inspection. Mark took great care of us. 10/10 recommend.
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April 2023 by Adrienne Dery
It's a scary thing when you full time in your RV and your brakes go out. We called so many places and no one could take us because of our size. Mark at Granados was amazing! He got us in first thing in the morning and worked very hard to find the parts that we need it to get us back on the road so we can get home. The entire team was amazing and made us feel safe and welcome. They didn't excellent job on our brakes and they even debunked some of the issues we had been told by other dealers that we had. We were in and out in 5 hours which is not bad considering the damage done to our brakes. We will definitely drive out of our way on our way south for the winter is to do more work with them.
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March 2023 by Twanda Mason
My 2nd visit, and dare I say I will return again and again, did I mention I will be revisiting this establishment. I love the vibe, the people are awesome and always try to work with getting you in. But most of all, I love the fact it doesn't feel or smell like car tires or grease.
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January 2023 by Matthew Disharoon
Matthew was fantastic 5/5 fastest oil change ever and a great price
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January 2023 by Brian K
Friendly folks. Good customer service. After they missed my appointment, the manager apologized and gave me a free oil change. I’ll be backPrices were reasonable and the waiting room was relatively clean.
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November 2022 by lindsey jordan
Great experience! No issues or problems and great staff. Will be using them in the future for any car/tire needs.
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October 2022 by Jill Crofcheck
The staff is friendly. Very honest. They always make me feel like I'm valued and they are concerned about getting me back on the road quickly. One place I'm never worried if I have something wrong with my car. I know I can trust them.
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August 2022 by Ross Wood
The service I received was amazing. I called at 510pm on a Thursday and by 8am the next morning, I was on the road with a new set of tires. What an unbelievable turnaround time. Tires were in stock, extremely helpful staff, great waiting room to still get some work done and an overall great experience. Will definitely be back and use them for other vehicles of mine.
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July 2022 by Robert Wood
My 86 yr old mom & I were 2-1/2 hrs from home when we started loosing air in the back tire. I called Granados in Owings, Md and spoke with Mike Tyra who gave me directions to his shop. Within minutes upon arriving Mike had his guys working on the tire. They were GREAT! Very professional & courteous.I highly recommend these guys.
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December 2021 by karen williams
General manager, M. Tyra provided an excellent professional experience by offering fair prices on services, answering my questions, and providing updates about my vehicle's status through text and calls.
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November 2021 by Beth Anne
Always a wonderful experience! Staff is friendly, helpful and always treats me with respect. They are fast and do a great job and I know they care about me as a customer. Thank you for being such a great local business!
