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December 2025 by Keith Leese
For a store that supposed to have everything, I guess everybody can't carry everything things I was looking for didn't have went somewhere else, but they had a whole bunch of other stuff that was much nicer.
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December 2025 by Miss DivaDoll
Good customer service. Long lines on Christmas eve right before closing but the lines moved quickly. They had several cashiers s to keep the lines moving fast. I appreciated that.
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December 2025 by ROBERT Holmes
The LADIES are very courteous and professional.
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December 2025 by Rebecca White
I love coming here and getting my beauty supplies and everyone is very helpful here.
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December 2025 by Art Poetry Images
Explore Maryland - SEPHORA
10240 Mill Run Cir
Suite 100,
Owings Mills, MD 21117
We believe that beauty thrives in diversity and discovery.
Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty.
From the very beginning, our founder believed that Sephora could not only disrupt beauty retail, but that it would have a positive impact on the world.
Serving our customers has been our passion since the beginning. Our joy comes from delivering a curated, innovative and personnalized Prestige beauty experience, giving people the freedom to explore their beauty.
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December 2025 by Brenda Nolasco
Everyone in this Sephora is great. I particularly like the advice and friendly attitude of Diem. She always offers to help and has helped me find the most amazing products. She is so knowledgeable and welcoming every time I see her. I always love visiting this Sephora. 😃
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October 2025 by CrispyCanvas
Sana is truly intellectual, helpful, and exceptionally kind. I initially thought she was a manager. She certainly deserves a raise and significant recognition. I will be returning to this store because of her excellent service.
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October 2025 by Sophia Rose
At Sephora mill station, the purpose of BOPIS is totally defeated. Only a manager can retrieve BOPIS orders. I waited over 20 minutes for the manager after the associate called her. In the time I waited I easily could have shopped for my items and checked out myself. Sephora, people use BOPIS when there is an urgency.
If you insist on making customers wait for a manager to make her way out of the office (while there are several available associates on the floor) then you need to make BOPIS the manager’s top priority. Please train your managers asap! Why should a customer ever be waiting in an aisle for 20+ minutes for what is supposed to be a FASTER way of shopping?
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October 2025 by Umair Hussain
A young lady named Sana helped me assist some skin care for me and I’m very new to skin care, she suggested good products for my skin, I’m glad I listened to her and bought those products. I will be coming back to this location!
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October 2025 by Kolbi S.
Pretty clean and organized store. Staff was very helpful today.
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September 2025 by Danielle Singley
Love Sephora! This store carries Josie Maran so I love it even more!
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September 2025 by Meira Rosen
It's such a fun store! The smell is also great! Totally worth it 2 go even if ur not buying anything😆💋🫶💄
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September 2025 by Siera M
I walked into this location just now, and barely received a greeting. I asked the lady on my right by the makeup application station if someone could assist me I need quite a few items. I am getting married this weekend, and needed to restock my makeup. She radioed someone, so I thought I would get some assistance. NOPE 👎🏾. I literally was standing in the aisle waiting. Then I walked around the store looking at items. No one asked if I needed help finding anything, do you need a shade match or nothing. The typical question you ask customers who come into a makeup store. No just waiting, and wandering. I was prepared to spend a lot of money to ensure my wedding appearance is perfect, but I will spend my coin elsewhere. The customer service at this location is terrible. I guess I’ll make my way around the corner to Ulta, see if they know how to better treat their customers.
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August 2025 by Leesa ..
Rude staff. I made a purchase and refused to provide my phone number as I am not an "insider" member nor do I want to be. cashier kept pushing but finally allowed me to complete my purchase. Didn't even get a "thank you". No wonder the ratings are low for this store. Won't be returning.
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July 2025 by Andrea Fallin
I tried to leave a survey, but the link wasn’t working—so I wanted to share here! I had a wonderful experience shopping for perfume with my sister, thanks to Michaela. She was absolutely lovely—welcoming, helpful, and incredibly knowledgeable. She really knew her stuff and made the whole experience feel like shopping with a friend. We laughed so much!
I was just visiting, so this isn’t my home Sephora, but whenever I’m in town, I’ll definitely be coming back. Michaela made our day!
