“Over my years of driving. This is the best team ever at Jiffy. They were professional and got the job done quickly and provided the additional service of an oil change. I was pleased.”
“I like the convenience and availability of the service. I don't like the fact that you have to drive over a hole in the ground for an oil change and wait for the associate to tell you when to stop. It would good to also provide clearly marked spots on the walls and floors or even use an electronic sign like in a car wash, i.e., red for stop, yellow caution and green go. The last time I was there I was yelled at and told that I nearly drove into the hole. In addition, the garage was very noisy since cars were serviced in each bay. The technicians were yelling back and forth. My tech waited for some time for a part since only certain associates could hand out parts. I tried to get my tires rotated and my tech asked someone and they quickly said "no". It would be an enhancement to display an electronic menu before you enter the garage of the available services. I didn't like so many people running around the car. I felt like I should not be in the garage. My tech was very knowledgeable but was extremely tired. It seemed the workers may be over-worked.”
“The team at Pleasant Hill Service Center is wonderful! Serge and his crew are kind , honest, thorough and experts in their field. I couldn't be more pleased with their service.”