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April 2024 by Anquanetta Seward
James was awesome, he explained everything very well with the help of Erin. Even though we had to wait awhile, they both made us comfortable
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April 2024 by Amy Wister
Excellent service by Wayne.
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April 2024 by lauren huston
Aaron was so patient and helpful. I spent a good amount of time hopping from mattress to mattress. Aaron also took the time to review every special to make sure I took advantage of any and every deal
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April 2024 by Hannah Gibbons
My husband and I had a wonderful experience at Mattress Firm! Aaron was very knowledgeable and so patient with all of our questions. This was a big decision and we feel confident in our choice, thanks to Aaron’s help. We’re so excited about our new mattress! Thanks Aaron!
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April 2024 by Cheryl Rosenfeld
Aaron Wahhab the store manager was very helpful. He educated us about the different types of mattresses since the technology has changed a lot since we bought our last bed.
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April 2024 by Alix Benjamin
It was a very pleasant experience. Our salesman Aaron was very polite, professional and extremely helpful. i Highly recommend that store.
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April 2024 by Faith Jaspan
We finally found a mattress to replace our really old one!! Aaron was a great help in choosing which mattress model and base suited us best. He was very friendly and a good salesman.
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March 2024 by Carolyn Gill
Store manager Aaron was very helpful in helping me select a mattress. The purchase process was very smooth.
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March 2024 by Karen L Etheridge
Aaron was very knowledgeable. He allowed me to test the different feels of four mattresses. He also showed me how I would use the remote for each one I tested. I will definitely recommend anyone looking to buy an adjustable bed to go see Aaron. Can hardly wait to receive my first adjustable bed.
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March 2024 by Crystal Shaw
My husband and I went in to purchase a bed for our son, Eric was very kind and professional in helping us choose a bed. Although we went in 15 minutes before closing, we weren't rushed to make a decision.
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February 2024 by Stanley Slide
Aaron at the Owings Mills Store was amazing as soon as we walked in the door his customer service was excellent. He directed us to the correct mattress for our needs. He was very knowledgeable of the different name brand mattresses and we left out the store happy. Thank you again Aaron for your assistance we looking forward to sleeping in like babies on our new beauty rest mattress.
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February 2024 by shaan nelson
Great customer service from Alexis.
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February 2024 by Williams Peralta
In so happy good customer service
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February 2024 by Tinera Fobbs
Alexis was my customer care specialist.She was knowledgeable, patient, professional and personable. I had a wonderful buying experience.
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February 2024 by DivaMax
Aaron was patient with me and has exceptional customer service. He explained the delivery service and the warranty and answered my questions. The delivery team (Danny & associate) were very professional and swift.