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“I had the best experience at the UPS STORE on Reisterstown rd. Owings mills. The customer service was awesome. Thank you both so much for all of your help and patience!”
“Prompt, honest, businesslike. In my case, fully describe all steps in the packing and shipping process including picking up from my home and handling property with care. Communication was top notch during every stage of the process. An overpayment occurred due to a logistical problem on my part. That overpayment was immediately return, no fuss. I will recommend Pack & Ship every time. Continue the great work you do.”
“Arya, Julia, and Dominic were fantastic today!!!! Although I arrived close to closing they were extremely kind and accommodating! Top tier customer service! Kudos to you all and I’ll definitely be recommending your location!!”
“This is my GO TO UPS store - I can’t say enough about the service and the great people that work here. Always friendly, efficient and helpful. Shout out to Shatonya thanks for your help today!”
“Very helpful and very nice employee's. They fixed my Ipod touch where no one else would even try. Fair price and quality work. I recommend them highly.Joel B.”
“The staff was extremely friendly and helpful. As soon as I walked in, the young man behind the counter spoke. I noticed the young man was new because he was being trained, the young lady training him was polite as well. Everything went smoothly even though they were training, they both were polite and attentive to not only me but other customers as they walked in. Great experience, excellent customer service.”
“Gloria was amazing. I had a huge amount of papers to be copied. She managed my order while assisting a long line of customers at the same time and thru it all she was so very kind and sweet to all the customers”
“Wow, definitely great service. Thank you to Anil Kumar to helping me to created all those labels, and understanding the situation. very professional agent. The location very convenient, Friendly staff, I appreciate their courtesy and professionalism services. excellent place to delivery or retuned amazon packages.”
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“My name is Dannielle and I attended the Owings Mills MD location on Redrun Boulevard. I had a customer service representative named Anthony not only was he very curtious knowledgeable and fast and efficient but he was very quick and knew what he was doing. I am a person that feels that people always complain about customer service but they will not take the time to let a company know how great of an employee they have and in my opinion do everything you can to keep Anthony it was a pleasure to have a young man be so incredible.”