Car Rental near Owings Mills, MD

“In this office we were well cared for, the girl who helped us was very kind, very courteous, very helpful and very patient. They are quite serious about doing business and answer all the questions you have. We rented a large vehicle because we had a trip of more than 30 hours, and the vehicle worked perfectly. There was no setback or any trick or anything hidden that gave us any surprises. I recommend this place to all those who need a Portuguese vehicle, the prices are quite competitive and everything is worth it.”

“I received very good customer service & assistance at this location. The website & customer service reps does not know the cars at the actual location which caused me to go there and they had no car but the in branch reps were respectful, jovial and used knowledge and problem solving skills to provide alternatives. Thank you !”

“Bought a car from Auto Budget. Found it on Facebook Market Place. Quick response, great communication and an Acura RDX that was exactly as they described. Good people!”

“Griffins does Auto Repair and Customer Service right. My family has trusted them with our vehicles for years. Recently I needed them to replace damaged wiring, and as usual they went above and beyond, getting me an extension for the emissions inspection and inflating a tire that was low.Services: Electrical repair”

“I've rented from Nextcar 3 times. Their customer service is awesome. The vehicle are new model. You may have to do additional cleaning if you're OCD like me. Other than that I would choose them again and have referred them to other people.”

“The service was excellent. Our car was already when we arrived. The process was expedited quickly which we appreciated. The car we rented had all the new technology & we didn’t pay extra for it. The car was spotless when we received it which was so nice. We highly suggest you rent from this Enterprise.”

“Wow!!!Great customer service in an age when people do not prioritize customers. Additionally, the van was in immaculate condition! Will definitely rent with Nextcat again”

“Great Experience at Planet Auto Sales

I recently bought a car from Planet Auto Sales, and it was a fantastic experience. The owner Tony was friendly, helped my wife and I find the right car, and made the whole process easy. He was very transparent about pricing, and the financing was straightforward. I appreciate his excellent customer service, both during and after the sale. I highly recommend Planet Auto Sales for a hassle-free car-buying experience.”

“The customer service representative was very helpful and well acknowledged that abe me to be able to get a great experience on a rental that I so desperately need”

“Excellent Experience with Enterprise

I recently rented a car from Enterprise for a 1 weekend, and I have to say it was a top-notch experience. The cost was comparable and the peace of mind and high-quality service was an added benefit.

Here are the highlights of my rental:

Customer Service: The staff at the rental location were friendly, knowledgeable, and efficient. They made the process smooth and hassle-free.

Online Reservations: The online reservation system was straightforward and user-friendly. I appreciated the convenience of booking my rental in advance.

Peace of Mind: Knowing that I was dealing with a reliable company gave me peace of mind throughout my trip.

In summary, Enterprise is a trustworthy rental car company. While it may not be the cheapest option, the quality of service and ease of reservations make it a great choice.

I highly recommend Enterprise for your next car rental needs!”

“The Staff at Enterprise-Cockeysville are Truly Amazing!!!! I've always been matched with the vehicle that suits Me!!!! Garrett, who I gave the nickname "Red" (because of His hair), is totally freakin AWESOME!!!! I wasn't prepared and I had a big weekend where transportation was essential. Garrett worked with Me where I was able to get the rental and pay for the extra days as needed. Garrett made everything less problematic for Me and in turn I want to make sure I give Garrett and the Entire Staff at Enterprise-Cockeysville Kudos for, in My opinion, being the Best, better than all the Rest⭐⭐⭐⭐⭐”

“I had an excellent experience with Akin at Enterprise. His exceptional customer service made the rental process smooth and hassle-free. He was friendly, professional, and went above and beyond to ensure I had everything I needed. Thank you, Akin, for making my experience so positive!”

“I'm so in love with my Acura TL that I got from All Approved Motors! Antoinette was extremely helpful and efficient during purchasing and also when I returned to get my plates. I would highly recommend this place to anyone wanting to find an awesome car at a good price!”

“I love the Enterprise on Security Blvd. The customer service is exceptional and Sir Michael is amazing, always going above and beyond. There is never a long line, I’m greeted as soon as I walk in and my vehicle is always clean and exactly what I asked for. I highly recommend this location over all others !”

“The car I signed up for was'nt ready so they upgraded me. Great staff and great service! I'll definitely recommend them
and use Enterprise for all my rental vehicle needs.”

“Ownership went above and beyond to ensure I got a rental and even helped me with a charger for my phone. Process was speedy and car met my expectations. Thank you!!!”

“My first experience was by far nothing short of perfection. From the great customer service to the cleanliness and upkeep of the car itself I’ve had the best experience I could have asked for. Before I even arrived I was made aware of everything I will need for pickup and the team was a pleasure in helping have a great trip.”

“Very Professional and efficient staff. I have been using them for several years. They are 15-20 minutes further than other Avis locations, but you can't beat the personal care and service that you get here!”

“I normally rent from AVIS at BWI however I was told that it would be cheaper at a local location. Nahman was very pleasant and went above and beyond in his customer service. My original choice was going to be to small and he went offered me a mini van instead which was perfect. The vehicle was well equipped and clean.If you need a local rental this AVIS location is the place to go for sure.”

“Needed a last minute rental for Christmas company as my car needed repair. Great experience from initial phone call to pick up of vehicle. Timely, professional, courteous personal service. Great rate, vehicle in excellent condition. Highly recommend.”

“I was in this location this morning needing a car due to an accident. I regret not getting the names of the guy and gal that were working, but they truly went above and beyond (and likely with no exaggeration saved me $1,500 or more). I had a reservation and was planning to cover the cost of the rental, as the insurance company of the person who hit me had instructed, with no complaints (and fight my own battle later with reimbursement). Hertz could’ve happily taken my credit card this morning and wished me luck, letting me go on my merry way. But those two working this morning knew better and encouraged me to call the insurance company to initiate the reservation. They were patient as I sat in the waiting area (getting the run-around with the insurance company), but in the end I was able to walk out with only paying the $50 security deposit and the insurance company paying AS THEY SHOULD. So thank you! Sorry, I took up so much time in the waiting area just trying to get someone on the phone. I greatly appreciate you all encouraging me to demand that the insurance company rightfully take responsibility! I’m kind of liking this cherry red Model 3, too.”

“I went in there this morning to rent a vehicle because my suv was going to be in the shop for a day. I accidentally made my appointment for the following day. The man behind the counter was amazing ? super friendly helped me get the car for the day I needed. He sanitized my suv before I entered was fast friendly and simply amazing. He definitely deserves a raise.”

“A couple of years ago we had a very bad experience with zipcar. We went out of way to get a pickup truck at two different locations and waited around. We called customer service and the ppl that had it said they would be back soon but wasn't and the rep honked the car twice and finally they stopped answering. Customer service promised they would reimburse us if we got a U haul which we did and then we got a huge runaround every time we called to get reimbursed or went in to their office in mount Vernon. So we were done and canceled our membership. Then Avis bought them and I found myself in need of a car to get around in the city from time to time. If there was another competitor I would have gladly used them instead but they are the only game in town and my university subsidizes my membership. They are expanding now and i see zipcar stations popping up all the time. I use zipcar a whole bunch these days to get around to appointments. Rates and car availability are good by where I live. I've had very few problems. Once the driver before me was late 10 mins and I had to wait a few mins. Didn't know whether they were charged the late fee but it did enfringe upon my Rez. I always time my Rez for the most bang for my buck. I constantly take advantage of the fact that I can get the car 14 mins early if no one has it before me and I always return the car 15 mins early so I don't get dinged for the late fee. There have been a few times where I've had to extend 30 mins to an hour via text because my appt was running late. Sometimes there were system glitches where I've had to call in to extend it even tho there is not a person right after me. There was a time where i couldn't depress the parking brake and they switched me out to another car. There was another time when I took a different zipcar than the one i reserved because it was 6 in the morning and I was groggy and they didn't notice until an hour later and switched my Rez. I was surprised I was able to unlock a vehicle I didn't have a Rez for. These are pretty minor things and I've been happy with zipcar but it is pretty stressful if you are running late and don't know if ur car is available for extension. I would also say it also sucks that if there is an issue like gas or Trouble with a parking brake it sucks into your time. They should at least compensate you with a 15 min credit or something. I'll admit that I'm a bad zipper due to this so I'm always in a hurry so I've never refilled the tank ever. Incentives would really help in this area. I would say as long as it's relatively uneventful everything should be fine and it has been. I think if there would be a major issue, they would totally suck. The terms if you get into an accident are really bad and I imagine it would be a major hassle to settle with them and your insurance or credit card company.”

“A couple of years ago we had a very bad experience with zipcar. We went out of way to get a pickup truck at two different locations and waited around. We called customer service and the ppl that had it said they would be back soon but wasn't and the rep honked the car twice and finally they stopped answering. Customer service promised they would reimburse us if we got a U haul which we did and then we got a huge runaround every time we called to get reimbursed or went in to their office in mount Vernon. So we were done and canceled our membership. Then Avis bought them and I found myself in need of a car to get around in the city from time to time. If there was another competitor I would have gladly used them instead but they are the only game in town and my university subsidizes my membership. They are expanding now and i see zipcar stations popping up all the time. I use zipcar a whole bunch these days to get around to appointments. Rates and car availability are good by where I live. I've had very few problems. Once the driver before me was late 10 mins and I had to wait a few mins. Didn't know whether they were charged the late fee but it did enfringe upon my Rez. I always time my Rez for the most bang for my buck. I constantly take advantage of the fact that I can get the car 14 mins early if no one has it before me and I always return the car 15 mins early so I don't get dinged for the late fee. There have been a few times where I've had to extend 30 mins to an hour via text because my appt was running late. Sometimes there were system glitches where I've had to call in to extend it even tho there is not a person right after me. There was a time where i couldn't depress the parking brake and they switched me out to another car. There was another time when I took a different zipcar than the one i reserved because it was 6 in the morning and I was groggy and they didn't notice until an hour later and switched my Rez. I was surprised I was able to unlock a vehicle I didn't have a Rez for. These are pretty minor things and I've been happy with zipcar but it is pretty stressful if you are running late and don't know if ur car is available for extension. I would also say it also sucks that if there is an issue like gas or Trouble with a parking brake it sucks into your time. They should at least compensate you with a 15 min credit or something. I'll admit that I'm a bad zipper due to this so I'm always in a hurry so I've never refilled the tank ever. Incentives would really help in this area. I would say as long as it's relatively uneventful everything should be fine and it has been. I think if there would be a major issue, they would totally suck. The terms if you get into an accident are really bad and I imagine it would be a major hassle to settle with them and your insurance or credit card company.”

“After our Southwest flight was completely cancelled and we had no way to fly home, we were in desperate search for a rental car. We called dozens of Avis locations and Winny in Catonsville was the only one who answered. She was able to find us a car and we were able to drive back home. Thank you, Winny!”

“I rented a Tesla Model 3 at this location for well over a month. The manager Masumah and employee Syed worked with me to get me the best for my budget. The employees at this location are all very personable and do their best to meet your needs. Highly recommend!”