-
October 2023 by Brian M.
This place is combined w Duncan Donuts, nice shopping area. The ice cream side of the operation is not very good, they kind of slap it together and get it out the way. Portions and quality control not very good. I know what stuff supposed to taste like and how much is suppose to go into and they don't do a good job preparing.
-
June 2023 by Nina S.
Don't ever order an ice cream cake from the Owings Mills store! We ordered a custom all vanilla ice cream birthday cake (over $40) and we're given a chocolate/chocolate chunk cake instead, which the birthday boy was unable to eat. So far, the store has not agreed to any kind of reimbursement and the manager has not contacted us. If there was a negative star option I would choose that.
-
June 2023 by Rachel H.
Ice cream was exactly how I ordered it. There isn't many add in combos. Customer service was excellent! Friendly and got anyone in and out quickly.
-
April 2023 by Maria Brown
Hands down the worst Baskin and Robbins. They don’t have anything, including ice cream smh. How or why they are open is a mystery. Don’t waste your time going there. Kindly go to the location down the street near Stevenson University.
-
March 2023 by MARCELLUS T. KENDELL III Realtor, MRP
Out for dinner with my Daughter and grandaughter - Had dinner at Red Robin but did not like their desserts - Baskin - Robins to the rescue
-
August 2022 by rontcarb
Good visit in May 2022. Quiet, but friendly and courteous service. Have loved it since i worked in a store back in the day...
-
May 2022 by Dorothea Bowers
Coffee is always on point. The avocado toast wasn't that great.
-
October 2021 by Isabella
All incompetent staff. Don’t know how this place is still open
-
September 2021 by Isabella Zafra
All incompetent staff. Don’t know how this place is still open
-
September 2021 by Nicole Abreu
Terrible experience, they never get their order right, they take forever to take your order and the service overall is terrible. I order something very simple and they forgot what I even ordered at the window and they still gave me the wrong order. I had to go back inside to let them know about their waffle cone tasting really old and the staff didn't care at all. NEVER COMING HERE AGAIN!
-
September 2021 by Wendy Sunderland
Do not bother going to this location after 8pm. The 2 guys that work there do not want to be there and refuse to serve you anything other than a scoop of ice cream. If you ask for a milkshake you won't get one. I have been told milkshakes aren't served after 8:30pm, I've been told we don't make them at all because customers complain they melt too fast and they don't want to deal with it, they don't want to clean the blender, and most recently they said the manager told them "don't make milkshakes" because they don't make a profit from them. The Google hours say they close at 12am (it's on a college campus) and the door says they close at 10/11pm. It's a crapshoot if they are open for business. They say they close at 8:20, 9:10, 9:40, 10:15, random times depending on if they feel like working that night. You would be better going to any other Dunkin/Baskin if you don't want to waste your time and gas driving to this location. These 2 guys should stay in bed and management should find replacements for them.
-
August 2021 by MariahGacha!?
There was a BUG in my icecream I was licking my ice cream and then I felt something weird on my tongue then I took out a bug from my tongue! Do not go here ever
-
March 2021 by Ta M.
Me and my Sidekick popped in here to try the Flavor of the Month back in February which was the featured Love Potion flavor. It was my first time trying this flavor and I was happy. It contained white chocolate and raspberry flavored ice cream, raspberry-filled chocolate flavored hearts, chocolate flavored chips, and raspberry swirl. I'm not sure who put this flavor combo together but it was DE-LISH!! Like most of us, I've always been a s***** for ice cream and I can't wait until this particular flavor rolls back around.
-
March 2021 by dan Taylor
They would not make two milkshakes 15 minutes before the stated closing hours because the had already washed the blender. I guess the allotment of dishwashing soap was used for the day. Ridiculous!
-
January 2021 by Betchathinktwice J.
What a joke... I could have went to MCDonalds and received a better sundae and service . The warm cookie sundae was less than satisfactory. I actually had to take it home and rewarm the cookie in the microwave( something they could have easily done) .Not to mention they were out of the first three flavors I had requested. Maybe it was just a off week.
