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November 2023 by Michael Fields
Michelle was very helpful with getting me into my new home. I would gladly work with her again.
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November 2023 by Peter Notaro
Michelle Wassmuth was a key component to my decision to move forward with Sandy Spring, from the first meeting she displayed professionalism, honesty, and cutomer care. Michelle stayed in contact with us throughout the process, responding promptly to all calls and questions. Completely painless transaction.
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November 2023 by L Moore
They put in a new mobile platform and had my banking unavailable all weekend. I have been trying to get access since 7:30 am as they said I would have access today which to me means a minute after midnight on 10-30-23. I have been on hold over 50 minutes on a line that went from music to silence at 30 min. I called in on another phone and selected client services again and it simply disconnected. I called back once again and was not disconnected but then waited another 10 minutes for someone to "direct "my call. I explained I am on another phone line waiting for service and it has gone from music to silence. at 30 minutes and is now over 45 minutes on hold. What does this silence mean? Am I still in a queue waiting? She could not help me except to say she can put me back on hold for client services. I said no I want to speak to a manager and she basically hung up on me because she said nothing and simply put my second phone into the same silent phone queue. This is unacceptable banking services and I hope people read this and think about going to a different bank as I gather I will need to do as well if I can ever get access to my monies.
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October 2023 by Sarah H
Paul Hornyak with Sandy Springs bank did a great job helping us with our new loan. It is a long and tedious process, especially for those who work for themselves. He and his team bent over backwards to expedite everything that needed to be done. We appreciate everything that was done to make this work.
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September 2023 by Inna Kopylevich
Mr. Goldstein has explained the process to me with the upmost and honest professionalism. I will recommend him to every person I know who is in need of financing.Thank you so very much for all of your help in securing our loan for our new home here in Clarksburg! You were organized & thorough & professional, as well as kind which made all of the difference in our interactions with you. We put our trust in you and you most definitely came through for us. Thank you for your patience as well as treating us as people rather than just home loan customers! God bless you, Mike!
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September 2023 by Janet Yarnell
Michelle made the entire process easy and understandable. She communicated often and provided information to assist us with making the best decision. She is knowledgeable, friendly, professional and the absolute best. We look forward to working with her again and would recommend her to everyone that we know.
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September 2023 by Woody Y
The team at Sandy Spring made the mortgage process easy and stress free! Every question was answered completely and they made the extra effort to check through all of our mortgage options to make sure we were getting the best deal for us.
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August 2023 by robert martin
Wonderful , intelligent, individual! Made this arduous task somewhat doable. Thanks to a helpful caring person, I got the job “ done”! Dr Robert Martin
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July 2023 by Hemi Parmar
Mr Athey was very helpful and guided us through the process. He even took our calls when on vacations abroad! Then even called us back with answers after getting intouch with his office back in the USA. That was dedication above and beyond. We would definitely recommend him.
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June 2023 by Hillary Marshall
Michelle was a pleasure to work with! She was pleasant, clear, and concise about the loan process and requirements. My husband and I appreciated Michelle's availability and quick responses to all of our questions. Ultimately, Michelle provided us exceptional service and made the buying process of our first home together a very positive experience. We would highly recommend her to anyone and would definitely use Sandy Spring Bank again! Thank you again Michelle!
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May 2023 by Andrea Dunathan
Walter Flores at Sandy Spring Bank is a truly amazing resource for both business and personal banking needs. I recently had some questions about loans and he gave so generously of his time and expertise to make sure I understood options and things to look out for. He definitely cares about helping his clients get the best solution for their situation - it's the exact opposite of the "quick sale" mentality. I recommend anyone to talk to Walter about their banking needs and questions.
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March 2023 by Luis Sanchez
I came to this specific branch because it said it was opened on Sundays.. yes maybe my mistake for not calling as well.. regardless an infrastructure of a business this big should have all their logistics very well communicated
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January 2023 by Ben Landers
I needed to open a new business bank account. Frustrated by another local bank's convoluted process, I went to Sandy Spring's Olney branch (which is right around the corner from the bank I normally use).In a day and age where even mediocre customer service is rare, the experience I had at Sandy Spring was exceptional! Manuel Perez was fantastic and was able to get my new business account set up in no time!If you're banking somewhere else in Olney, I _highly_ recommend you visit Sandy Spring!!!
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November 2022 by Chris G.
Amazing Bank tellers and awesome customer service! I love banking here and will continue to for a while.
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October 2022 by Mary Lou
Roy Manuel at Sandy Spring Bank was a great loan officer. He walked me through all the options and steps of getting a new mortgage. He was always on top of everything and continued to follow up with me. Roy had patience with me explaining processes and benefits of all options. I would highly recommend him for your next mortgage adventure.
