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June 2024 by Tom Knapp
The lady technician was very professional and customer oriented with a pleasant manner
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June 2024 by Markus Rogers
fast and covenient parking and staff
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May 2024 by Elizabeth Channer
Thanks for your service. I was especially pleased and impressed from start to finish.
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May 2024 by Ronnie Hoggard
The lab tech was fantastic.
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May 2024 by Kadie Anna
Fast service. Great customer service
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April 2024 by Wesley Wisner
Walk in and got served in 5 minutes
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August 2023 by John Gonzalez
Scheduled appointment for a specific time. Didn’t get seen until an hour and a half later. What’s the point of scheduling appointments? I took time off of work. Horrible experience.
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August 2023 by Ga Leonce
No'one picks up the phone
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July 2023 by Bob Charles
I had to wait an hour for a walkin appointment just to drop off a sample for someone else.
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May 2023 by Jackie Cardello
I usually go to LabCorp, but my doctor gave me a quest diagnostics lab slip so I went there. NEVER EVER again! It was horrible. It’s in a basement. It’s a small depressing room with very few chairs. One check in kiosk. No humans to check you in, you can’t interact with anyone there’s no office desk or window. The technicians are behind a closed door in the lab and when I was there they were running over an hour behind. Trying to make an appointment online and that was a disaster too. after I filled in all of my information I got an error message that that appointment time with no longer available.
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April 2023 by Susie Y.
I have only had terrible experiences at this Quest lab in Olney. I've been admonished for having 'hard to find' veins for lab draws. (I'm sorry but you're a phlebotomist- isn't this your job??). I'm in healthcare and draw blood from patients all the time. I could see a great AC vein on my arm even without a tourniquet. I was so bruised from that experience it was embarrassing to wear a short-sleeve shirt afterwards. I once had to get a time sensitive test so I made an appointment at 7am. When did the office actually open? The technician didn't show up until 7:18am. I had to get to work and was late because of this. Their lobby doesn't have the screen working to let you know how many people are being serviced, especially if you want to see how long it might be as a walk in. Spare yourself a lot of trouble and don't go here. I just went to the Quest lab in Columbia Medical Center. In and out in 12 minutes. The phlebotomist was quick and efficient. Even though it's only 8 minutes from my home, I'm never bothering with the Olney Quest ever again.
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March 2023 by Anonymous A.
Kniesha (sp?) sorry if I spelled the name wrong. She was awesome!!! I'm a very hard stick. She worked with me and nailed it with a very painless butterfly needle in my hand of all places I normally hate. She was very polite and professional, the office was clean! This will be my location of choice as long as she is here.
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January 2023 by Monique Reed
Site states it is open until 12pm on Saturdays. Arrived and the door was locked no one in sight and it was only 11:47am, I drove an hour to this sight because it does stay open later than the others.
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August 2022 by Deena Barlev
I have never had less than an EXCELLENT experience at this office of Quest Diagnostics--and I have been a frequent patient here over the past few years. The facility is clean, well-run, and friendly. Every tech I have ever interacted with has been personable, efficient, and professional in every way. It is a privilege to have access to such high quality care! Thank you!
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August 2022 by Michelle S
Danielle is great! She cares and is kind.
She does a good job!
