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September 2023 by derrick montford
This location was recommended. Each time they attempted a bait and switch. Most recently, during oil change they recommend replacing the differential on a vehicle with just 85k. Tech said it should be replaced every 30k. Which is not true. Differentials can last the life of vehicle. I had no metal on metal sounds or whining. After this last visit I will no longer get oil changes here and not recommend this location. Systematic Dirty and dishonest behavior. Jiffy lunes alright.
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September 2023 by Daniel & Shannon Thorpe
My 21 year old daughter came in to have the oil level checked. Later she called me to say that the oil had been changed. It was not actually time to change it because we had not reached the mileage yet. We possibly have an oil leak is why I wanted her to have the oil level checked. I just hope everyone at the Jiffy Lube was honest and not taking advantage of a young woman adult. Anyway, we will continue to use Jiffy Lube.
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September 2023 by Andre Robinson
Very clean service bays and waiting room.I was greeted immediately, given my service options, and escorted to waiting area. Coffee was available. Work was done quickly and at cost quoted. They DID NOT try to upsell extra stuff while I waited (I really don't like that).They were super friendly and had my cars history in their computer which made checkin very quick!I recommend this JLmulticare location!Please support your local businesses like this one. These technicians deserve it in my opinion.
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September 2023 by Beth D.
After being frustrated with the Jeep dealership once again, I decided to try the local Jiffy Lube for an oil change. The service was prompt, they explained what needed to be done and didn't try to upswell me. I'll be back.
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September 2023 by James Nastek
Quick service, friendly associates, easy transaction. There was no line so I was able to pull right in and get my oil changed within 25 minutes tops. Great job!Service: Oil change
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September 2023 by Michelle O
The service was prompt and well done! All of the employees were kind and easy to talk to. I didn’t feel like they were pressuring me to buy unneeded services but they gave a car history and told me what I should be watching for.Service: Oil change
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September 2023 by Cyn Hawkins Davis
I always love going to this Jiffy Lube for multiple services. The team is always professional, courteous and friendly.*Shout out to Mike who has stellar customer service! Much appreciated.Service: Auto engine diagnostic
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August 2023 by JaNesia Geter
Normally, my service is flawless at this location, and it almost was until one of the employee's tone became unpleasant and alarming. See, I am a Kia owner whose car was just stolen. Itt was in the shop for 1.5 months and I have been so leary about it conditions. However, I have a damaged skid plate because another location, Jiffylube, failed to secure it properly, and I hit a bump dragging it and causing damage. Every time I get my oil changed. I always ask if the plate is secured to ensure all the screws are added and not just a few. So when I asked the employee to ensure it was secured,he called another employee to ask. I assume the employee spoke to him about my prior damaged and he came back to explain to me about it, which is not what I asked originally. I attempted to explain to him about my concern when he started to talk over me and say, "He said he screwed it in the best way he could." LORD HAVE MERCY! I was thinking of keeping me calm. I asked him to note it on my receipt, and that's when he wanted to get louder and over talk me. So he eventually asked me if I wanted his manager, and I did. The manager I met before and met today at my arrival came in. I explained my concern. He confirmed again, and I was able to check out in peace. The manager (Andrew, I believe) has always been a pleasure and very attentive to his customers and his staff. So I didn't want this review to reflect so badly, but his employee on the register needs a better customer service skills period and training immediately. As a female, I often am challenged by men when I state my opinion. However, I dont back down no matter how loud u get. If your male employees can't be respectful of your female patrons, they shouldn't be working the front desk period. I just visited on Sat, July 29, I own the Grey Kia Sorrento with the damaged skid plate.
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July 2023 by Jennifer Hodnett
Fantastic service every time I visit…even when they’re just checking my oil levels (so no charge)! Thank you!
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July 2023 by Christina Berluche
I was out in 30 and my car feels much better! Thanks guys!!!Services: Air conditioning
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July 2023 by Angie Kent
I had a wonderful experience with the staff of my local Jiffy Lube. The service was great & very speedy.Service: Oil change
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July 2023 by Anne Nelson
Very efficient and good customer service. Clean waiting room with great AC!Service: Oil change
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July 2023 by ramiro claros
Very nice people. I will recommend this place to everyone
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July 2023 by Colleen Kane
The guy working reception here was great. He was really friendly and polite, and didn't try to upsell me after I requested the basic oil change. It was a busy day there, so it probably took about 45 minutes, but I left with some fresh oil, vacuumed floor mats, and a washed windshield.
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June 2023 by sue m
Good experience - very short wait- friendly
