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November 2024 by Ayan
I went in for an oil change as well as a transmission fluid exchange for my 2000 GMC Savana 1500 Van in Olney, MD on 11/10/24. The manager told me I didn't need a transmission fluid exchange but recommended a radiator flush, I agreed because I trusted the store manager mechanic would know what needs to be done vs not. They also told me my rear driver brake light was out and recommended me to get that repaired, I agreed! Two days later 11/12/24, my engine stalled, in the middle of an intersection, then my van went completely out, it did not turn over. I had AAA tow my vehicle to a trusted repair shop nearby in Germantown. They noticed my radiator & the hoses needed replacement now. I feel as though this damage was only due to the work done at this Jiffy Location two days prior to the malfunctioning. My van has NEVER just stopped prior to the "repairs" Jiffy Lube in Olney, MD done. I hope this situation can be solved within justice rather than ego.
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November 2024 by cristo viene pronto
Be careful they did a very bad job with my air filter, now I have another problem in my truck after being there
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November 2024 by Kara Tarr
Assistant manager Mike White is really great at explaining any issues going on with the car, knows and explains pricing, and was overall really helpful and friendly. Highly recommend!!
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November 2024 by Drea M
Every time I’ve come here they’re fast and efficient. Let me know if anything is wrong or need to keep an eye on. I’ll keep coming back
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November 2024 by Jeff Jarrett
Fast and efficient and friendly service
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November 2024 by Kimber Cook
Outstanding customer service. World of difference from the Kensington location. Highly recommend.
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November 2024 by Michael McPhatter
Great service, tech was nice and informative. Definitely will continue to use this location.
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November 2024 by Anthony Ban
New workers were extremely professional and motivated towards delivering quality service. Thank you to them and to the experienced workers for leading them in the right direction!
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November 2024 by domo5972
Friendly and great service
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November 2024 by Jennifer Sonnier
Mike and cre do an excellent job of taking care of my car!
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October 2024 by S C
Great service and very nice and friendly staff! They aim to take care of you.
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October 2024 by Kathryn Hoch
Love Jiffy Lube but this was the best experience yet. Get service, people surrounding.
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October 2024 by kevin harper
Great place! Fast and efficient
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October 2024 by Mark Guberman
Seems that some days, they understaff the place and can only provide limited services. That and Jiffy Lube's typical "look how dirty your air filter is" scam.
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October 2024 by Loren Bassford
Everyone there is so great and friendly!
