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August 2024 by Michele Hur
Shoppers be aware! of shopping cart incidents. Due to their employees negligent my car was badly damagedwith 3 dents, paints are chipped off in 3 ares which the dents are perfectly match the bottom of the basket. An employee always use a small shopping cart to carry her purse cause we see her everyday. To make long story short I went to the customer service and told the guy about the incidents and this is exactly what he said "You shouldn't drive luxury car to work!" I lost my words when he told me this. Now, my car is rusting and mentioned to this the store manager and he doesn't get involved with anything that's happened outside of the store. I wish he couldve told me this earlier...just poor, poor customer service!
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July 2024 by travonne evans
Call the deli to ask for deli mgr and a gentleman pick up phone didnt say his name he said he didn't know where mgr was so I asked for someone in charge and he proceed to tell me that he didn't have time to look for anyone cause he had a long line. So I ask well who can ypu put on phone that can help and he said look I have a long line and I can't help you. The deli mge wasn't there the other lady was on vacation so there is no one. I told the gentleman that I would just call the store mgr to see if he or she can help and he said ok whatever I have to go. Poor costumer service he gave.
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February 2024 by Angel Tovar
You get what you need, very good service
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December 2023 by Warner Reyes
Racist and completely unprofessional management.
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December 2023 by Isaiah Scott
Easy shopping and they are always helpful
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December 2023 by Eva Cocozzella
I went shopping today (which I rarely do mid day on a Sunday) but I was so pleasantly surprised at how efficient the staff were, especially the folks in the deli department. They had a lot of people to serve but they were quick, efficient and friendly. Even the cashier (I wish I could remember her name but I can't unfortunately) was fast and helpful. I couldn't believe at how quickly I was able to get in and out. I may not avoid shopping on Sundays anymore after all!Also the produce was really fresh and I must have come after a restock because they had everything I was looking for.
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November 2023 by tala solaimanpour
Raynna was super friendly and helpful. She checked out customers respectfully and she was so nice. She greeted her customers with a smile on her face, and she offered to helped them bag their groceries. She helped me find the particular item that I was looking for when no one else could find it. Very grateful Rayanna was there to help last weekend!
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October 2023 by Louis Wilen
Not the Giant of yesteryear. Items often out of stock, produce not fresh. Nice cashiers but customer service at the front of the store often has attitude.When bakery items are close to the sell by date, they remove the sell by sticker and replace it with another sticker with a date further in the future.Update: If you have "rigorous standards . . ." then why do your employees change the sell by dates on products?
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September 2023 by Brenda Mozafari
Couldn't find vermicelli needed for soup
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September 2023 by S
Inconvenient store layout. More & more expensive every visit. Milk doesn't last through expiration date.
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September 2023 by Killian Smet
The new giant location parking is a headache, but once inside it is a great experience.
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July 2023 by Catherine Li
This Giant usually has good sales. It's also very organized, clean, and well lit. They have lots of self-checkout stations. The scale is pretty sensitive though. If you need help, sometimes it takes a while for the staff to get to you, because it's usually a bit busy.
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July 2023 by Matilde Cancha
Yaminah, one of the store cashiers is excellent. She is very friendly, sweet, and hard working. She always brightens up my day because she is such a positive person. Whenever I shop, I make sure to go to Yaminah. ?
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March 2023 by Irvin Baker
My consumer rights have been violated on several occasions by the manager Tom at the Olney giant. I don't know what his real problem is with me, but I shop at this store and I have to go get my food from elsewhere and now prefer to because of the way this man has judged me because I am not in the upper class of the area. I have been told to get out and stay out of the store when I have been shopping here. You have a public relations complaint from this former giant employee and customer. I expect something to get done about this. I have done nothing to be told that I am not allowed in this store. I HAVE DONE NOTHING to warrant this treatment.
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March 2023 by Russell Jenkins
Friendly staff, product is a bit on the pricy side, compared to what I'm used to in Iowa. Roasts are 3-4x the cost!!
