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August 2024 by Mr. Jay
They literally screwed up my family’s whole plan
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June 2024 by Yvette deBoer-Stevens
The service I receive at this store is one of the reasons I’ve been a Verizon customer for over 20 years. Every visit has been great. Excellent customer service and product knowledge by every staff member I’ve encountered. They should use your site as a training facility for other stores and employees!
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April 2024 by Jeffrey Glossner
Ben did an amazing job at getting me the best deal. I initially went in for an older phone but he got me the newest iPhone for almost free. He had amazing product knowledge, took care of me when I called before going in and checked in on me after so customer service was an A+. I Spent about 5 minutes in the store all together so he made it seamless for me. Thanks Ben!
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January 2024 by Nadia Bano
The slowest store I have ever seen. They never have customers even then, they ask you to wait and keep talking to each other for 20-25 mins then ask the reason of visit and then keep you waiting for another 15-20 mins. I visited there twice, and it was the same treatment.
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December 2023 by Kayla Gilbert
Gentlemen was extremely helpful, patient and kind.
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December 2023 by DR M
The best experience I have ever had with Verizon or their authorized retailer! Al Jackson is a consummate professional whose long experience with cell phones and plans made it easy to resolve a complicated situation with multiple plans for multiple family members. He explained what he was recommending clearly and enabled me to make the best decision for our family. Verizon and Cellularsales should recognize him as a great asset to the company.
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September 2023 by Craig West
If you have any questions about your plan or services these stores cannot help you
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August 2023 by Richard Huerta
Not a corporate store to help with Verizon issues outside sales... This location was understaffed. Had to wait an hour to be told they couldn’t help me.
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August 2023 by Edwin Sanchez
Refused to sell me a charger without creating a profile.
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August 2023 by Harry Byrd
The sales rep was courteous, knowledgeable, and helpful.
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August 2023 by Daniela Kendrick
Great costumer service from Nebiyah. Wish they had more options on phone covers and accesorios.
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August 2023 by John Fitzhugh
Took care of my returns with no issues.
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July 2023 by Ann Ogonowski
I am an active duty Soldier. I had a bad day yet walking into this Verizon store I was greeted and assisted by the most heroic Verizon representative I have met so far. Benjamin greatly ensured that my evening turned out great with the best Verizon customer service possibleI highly recommend this gentleman gets promoted immediately. And yet another reason I continue to keep my cell phone plan with Verizon. THANK YOU!!!!
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July 2023 by John Schirrippa
You need reliability on a day house closing costs are due.Verizon and this location failed.I was sold on a 3 year contract and Google Pixel 6 in April 2022. One year and three months later, the phone would not turn on and was forcing recovery. The only way the representative could assist was offering me to pay $420 for the inoperable phone and then buy a new phone.I had to do the factory reset, lost data, and missed the closing cost window on our home.
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April 2023 by Jenni Hissong
Sylvans helped me super fast over the phone fixing a new phone issue. Amazing absolutely amazing. I am stoked he was so kind and helpful so fast thank u
