9:30AM - 6:30PM
Beside Food Lion, 8777-B Piney Orchard Pkwy, Odenton“My husband ordered a pair of swimming trunks off Amazon and they didn’t fit correctly. I set up a return with Amazon and went to UPS to drop it off. I didn’t realize that Amazon had changed their rules and I now needed a bag or box to put it in. It was definitely my fault for not paying attention, but the UPS store was kind enough to offer a bag for me to us. I know that they didn’t have to do that. They have signs up everywhere, but I really appreciate the guy helping me out. I’ll definitely use this store again because I received excellent customer service.”
“The Delivery was Fast! I Received a call 30 minutes before arrival I am pleased with the delivery. The delivery was smooth! However you cant choose what time you would like your delivery so keep that mind when scheduling your delivery overall a 9/10.”
8:30AM - 7PM
672 Old Mill Rd, Millersville“The customer service I received was really wonderful. Titi was so friendly, I was shipping a gift and she easily selected the correct size box and patiently helped with a complicated address. I truly will return back to the this particular UPS even though it’s not my local one because of how helpful and cheery Titi and her coworkers were.”
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
8:30AM - 7PM
2657 Annapolis Rd, Hanover“The staff at this store ROCK! They answered their phone (a real person!!), answered my questions, and assured me they could do my rush job. They completed that rush job in under 2 hrs - printed and spiral-bound docs looked great. Well done, team! keep up the good work.”
“Thanks to this young asian man I was able to find a way to return our verizon equipment. He is very knowledgeable. This is the second time I had to do this and because he guided me to try a new way to find my return order number I was finally able to get this done ✔️ This rating if for him.”
“I went to UPS for fingerprinting. The store was very busy and Pierre took care of me with professionalism and kindness. He made my experience a wonderful one! I’ll come back to this UPS store for all my fingerprinting and shipping needs!”
“I have never received a shipped artwork so carefully and elaborately packaged for safety. And to add to that...affordably priced. Navis is in a league of it's own. NYC needs a NAVIS!”
9AM - 6PM
3351 Corridor Marketplace #400, Laurel“Great customer service (i.e., prompt, answers all my questions, helps me choose the correct service), and they always greet me like I'm a long time friend. Staff is never rude; always smiling and pleasant.”
“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
7AM - 11PM
6700 Ritchie Hwy, Glen Burnie“This place is FAST. I was in and out in under 3 minutes. As were many customers. As soon as we walked in we were immediately helped by the store manager. Granted most of us were just dropping off multiple packages but he could of let a line form. Thanks!!”
“I had to fax a huge stack of documents today and since I've never sent a fax before I messed it up and jammed the machine (you're supposed to insert the papers lengthwise, FYI). Lisa was very kind and helped me get it figured out.”
7AM - 12AM
7901 Ritchie Hwy, Glen Burnie“It's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.”
8AM - 7PM
6622 Ritchie Hwy Ste A, Glen Burnie“First off my experience was quick and accommodating! Everyone was so nice and helpful. Reneasha deserves a special shoutout cause she went above and beyond. She’s the kinda person that wants other ppl to have a good day too. Thanks”
9AM - 6PM
407 George Clauss Blvd, Severn“Becca from this location is awesome, and has great customer service skills. I had an issue with my order, a small one, although it was very late, and Becca was 100 percent the most helpful person, and so apologetic, even though it was not her fault. Thank you, Becca! Your people skills will take you far in life, and I hope Fed Ex knows what a gem they have in you.”
Open 24 hours
7225 Standard Dr, Hanover“This company service is unmatched. Polaris' goal to become a logistics "partner" is truly exceptional. They pay close attention to every detail, deadline, customer, shipment, package, everything. Not only can they support any kind of shipment, they can ship it anywhere.”
6AM - 6PM
6351 S Hanover Rd, Elkridge“I used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.”
“I actually went to the FedEx box that is next to this UPS drop box, but the UPS box definitely was there too! Both are outside of the building, which is great because I was there on a Sunday, and the building was locked.”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia“I use this store for my Amazon returns a couple times a month. EVERY TIME I have come here, which has been dozens of times over the years they have been helpful and professional. Today I came in right at 5pm fully expecting them to be closed but they helped me and were (as usual) friendly and professional. The guy even helped me tape up my shipping box”
8AM - 9PM
9091 Snowden River Pkwy, Columbia“Got my TSA pre-check done here recently. Made an appointment online. Brought in my passport and paid $85 via credit card! Did some finger prints, got my pic taken and was in and out. A few days later I received an email confirmation that my application was accepted! Woot!! I had some things to pickup. The employees I interacted with were friendly and helpful!”
“Came to Staples a couple of times before to print. But today was OUTSTANDING. A wonderful and vibrant, positive mannered brother named Aaron has exceptional customer service. He was attentive, and even apologetic when the printers were acting wacky(totally out of his control) he is respectful and knowledgeable about their printing services and helped to ease what could’ve been a stressful start to the day! Thank you Aaron! Give this guy a RAISE”
8AM - 7PM
6181 Old Dobbin Ln #300, Columbia“Great customer service. I had a very large package dropped off here and employees helped load it in my car with a smile. It was a fiasco because the box initially did not fit so we had to unbox it.”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
“FedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.”