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“Very very nice and friendly all staff !The staff was good at explaining the passport. They took care of my family's work from the beginning to the end with laughter.An old white man and a young black woman employee.It was the best post office I've ever been to.”
“I’m sitting in my car, still floored by the excellent customer service I just received. I brought in a package by mistake that was supposed to be UPS, leaving my USPS package in the car. Had my hands full with a stroller and the large package. When the young lady behind the counter realized my mistake, she followed me back out to my car and took the correct parcel for me. She told me to have a blessed day and I certainly have thanks to her! Love being able to write a glowing review.”
8:30AM - 12PM 1 - 5PM
388 Gambrills Rd, Gambrills
Post Offices
“Excellent service, knowledgeable, and a wonderful small hometown post office. Too bad self entitled people have to use their services as well and leave bad reviews on Google.”
“Best location to drop off packages and handle all mailing priorities. Friendly staff that doesn't give you issues. Stay away from the post office on Oak Rd.”
9AM - 1:30PM 2:30 - 5PM
13030 9th St, Bowie
Post Offices
“While I very much like the USPS employee that is typically at the window. She's extremely friendly and helpful. I have a major complaint with the fact that regardless of which Saturday I go, the door is never unlocked despite both the door and website displaying these supposed PO Box Access hours of 10AM - 2PM. I arrived at 1155 this morning and the same foolishness. Its extremely frustrating and it's professonial. Do beeter USPS!”
“You're probably thinking four out of five star post office this has got to be great. No this is comparing post offices to post offices. If you're going into a post office you know you're going to get long lines and bored civil servants just trying to fill out their 20 years to get their pension. So the post office is pretty much a post office. The one star was taken off for the weird parking.”
“Not sure about the postmaster as other people have noted, but the clerk (C3, 28 Oct, 12:06PM) I interacted with was incredibly friendly and helpful and helped me return some items with the Label Broker after the self service machine was unable to help. Incredibly friendly staff that is accommodating and empathetic!”
“I went into the Crownsville Post Office and accidentally spilled all of the mail I had brought in. Derek (and all the other people in there of course laughed) was gracious enough to say, don't worry about it, that he would take care of it and get the mail on it's way. I appreciated his compassion and assurance that although I had caused him more work he willingly took care of it. Many thanks to Derek for easing my embarrassment.”
“We recently sent a package to a recipient in that area. There was a small mistake with the house number, but one of the employees called me to get the correct one and had the driver deliver it that day. Good service should be recognized, and we appreciate her going above and beyond to ensure it got to it's proper destination! Thank you doing a great job!!”
“Have only had to stop by the physical location a few times, but has always been a quick experience and staff were courteous. Mail delivery to my home has always been good and staff delivering mail have always been nice. No complaints here and hope others consider leaving positive reviews in addition to negative ones.”
“Small local post office provides small local guest service. It has been empty whenever I've been here. The staff was very helpful. It beats waiting in line forever at my other post office.”
“The suite itself could use a facelift/modernization, but the staff's attitude, professionalism & help is absolutely superb! Makes you question the phrase origins of "going postal". The gentleman helping me was well spoken, versed and knowledgeable of the whats and hows and even with what he didn't know off the top of his head, he didn't hesitate to go above and beyond to find the answers that I was seeking. And doing it all with smile too. I was genuinely pleased with the service received and would refer this branch to anyone who is in need of post office or staff who will do whatever they can to help you accomplish your mailing needs.”
“The employees are kind, professional, and they do a lot for customers. I think they might be understaffed/overworked really bad. This takes away from the quality of their work. They lose packages a lot, and it takes "months" and a lot of phone calls to track down the lost packages. To be honest, I feel bad for them because they are really polite and curteous, it's the "quality" of work that is poor, most likely due to understaffing. :-(”
8:30AM - 5PM
515 S Camp Meade Rd, Linthicum Heights
Post Offices
“Today, I had a great time at the post office thanks to Lauren. She was always smiling and very helpful, which made me feel much better after a not-so-nice encounter with another staff member who rudely declined my request for a pen (and that's why I took a star away from my review). I hope all the staff at the post office could be as friendly as Lauren!”
“I have been here a few times to mail packages or drop off letters. Each time, the post master has been very helpful and quick to get me in and out. I can't imagine their job is an easy one.”
“Ladies and gentlemen, fellow citizens,Today, I stand before you to emphasize the **indispensable role** played by our United States Postal Service (USPS). It is more than just a system for delivering mail; it is a vital thread woven into the fabric of our nation.1. **Connecting Communities**:The USPS binds together the scattered populous of our great land. From bustling cities to remote hamlets, it bridges the gaps, ensuring that every address receives correspondence. Our rural communities, often isolated, find solace in the familiar sound of the mail carrier's footsteps. It is the lifeline that connects us all.2. **Public Safety and Resilience**:When disaster strikes, the USPS stands unwavering. It is an **essential support agency** in our National Response Framework. During hurricanes, wildfires, or pandemics, our postal carriers become beacons of hope. They deliver not only letters but also life-saving information, medicine, and aid. Remember Hurricane Maria? Our letter carriers in Puerto Rico provided critical data to FEMA, aiding vulnerable citizens in need¹.3. **Universal Service Obligation**:Unlike private delivery services, the USPS operates under a universal service obligation. It ensures that every American—urban or rural—has access to mail service at a reasonable price. Our postal workers brave all conditions, from scorching summers to icy winters, to bring packages to citizens' front doors. They are the unsung heroes of our daily lives.4. **Public Good, Not Profit**:The USPS is not merely a business; it is an invaluable public good. It does not seek profits but serves the people. It is the third-largest employer in America, hiring nearly 100,000 veterans. Its favorable public opinion surpasses that of any federal agency. Let us recognize its essentialness and protect it as a national treasure.In conclusion, let us celebrate the USPS—the tireless carriers of our stories, the guardians of our connections, and the embodiment of resilience. Let us safeguard this institution, not just for today but for generations to come.Thank you, and may the spirit of service continue to guide our postal workers as they crisscross our great land, delivering hope, love, and democracy itself.God bless America, and God bless the United States Postal Service! ???”
“I went Saturday morning. There was a long line. Sharon was apologetic for the long wait and was very friendly. Her energy was radiant and calming. Phenomenal service. People like her make the world a better place.”
“Patient and always kind when I need to send a package…I bought several unique stamps and the clerk was very pleasant as I was trying to organize my packages to prepare for shipping. Thank you!”
“Very friendly and knowledgeable staff. Only drawback is that there is at times a very long line and minimal staffing. Some of this is due in part from some customers not having their items ready for shipping. Literally bringing what they want to ship in the bag straight from the store and expecting the person behind the counter to pack it all up for them.”
“My trip to the Severna Park post office was the best experience Ive ever had at a post office in Maryland. The staff were kind and helpful and the wait was not long at all (Monday afternoon at 1:30pm). Shout out to Timara, who assisted me and was wonderful.”
10AM - 2PM 3:15 - 5PM
10 16th Ave, Brooklyn
Post Offices
“I recently had trouble with a package being delivered because the wrong zip code was written on the package by mistake. I received a text that my package had been delivered but it was not anywhere to be found. In my panic I contacted the Brooklyn Post Office. Team member India Robinson took my call and immediately got on the case. Ms. Robinson assured me that she would investigate and get to the bottom of what was going on. She was friendly and got right to work and within minutes my package was on my front porch. I’d like to thank Ms. Robinson for her swift response. She led me through a stressful time with compassion and reassurance. Thank you so much Ms. Robinson!!!”
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“Brittany is truly a ray of sunshine!! She was so friendly and so helpful. She really made my day by just being kind so wanted to take a moment to recognize her extraordinary customer service. Thank you Brittany for being so AWESOME!!”