8:30AM - 7PM
672 Old Mill Rd, Millersville“The customer service I received was really wonderful. Titi was so friendly, I was shipping a gift and she easily selected the correct size box and patiently helped with a complicated address. I truly will return back to the this particular UPS even though it’s not my local one because of how helpful and cheery Titi and her coworkers were.”
8:30AM - 7PM
2657 Annapolis Rd, Hanover“The staff at this store ROCK! They answered their phone (a real person!!), answered my questions, and assured me they could do my rush job. They completed that rush job in under 2 hrs - printed and spiral-bound docs looked great. Well done, team! keep up the good work.”
“Thanks to this young asian man I was able to find a way to return our verizon equipment. He is very knowledgeable. This is the second time I had to do this and because he guided me to try a new way to find my return order number I was finally able to get this done ✔️ This rating if for him.”
“I went to UPS for fingerprinting. The store was very busy and Pierre took care of me with professionalism and kindness. He made my experience a wonderful one! I’ll come back to this UPS store for all my fingerprinting and shipping needs!”
8:30AM - 6:30PM
8775 Centre Park Dr Ste M, Columbia“I use this store for my Amazon returns a couple times a month. EVERY TIME I have come here, which has been dozens of times over the years they have been helpful and professional. Today I came in right at 5pm fully expecting them to be closed but they helped me and were (as usual) friendly and professional. The guy even helped me tape up my shipping box”
8:30AM - 7PM
1123 MD-3, Gambrills“GREAT customer service, the two young women (Alicia and Alana I think we're their names) there were very courteous and ensure my package found its way the fastest way possible. They had a long line when I walked in and cleared it out very quickly.”
“I love this place. Been a personal customer for several years. They are very great at what all they do. They offer many services. And Matt I swear could own the place. Trust Matt with my life. And the actual owner Eric has also been exceptionally great. Could never say enough great things about this place and all the wonderful employees. Highly recommend”
“The store is clean and tidy, but Erica the representative on duty was above and beyond, she helped walk me through a couple returns and her customer service was top notch.”
“My husband ordered a pair of swimming trunks off Amazon and they didn’t fit correctly. I set up a return with Amazon and went to UPS to drop it off. I didn’t realize that Amazon had changed their rules and I now needed a bag or box to put it in. It was definitely my fault for not paying attention, but the UPS store was kind enough to offer a bag for me to us. I know that they didn’t have to do that. They have signs up everywhere, but I really appreciate the guy helping me out. I’ll definitely use this store again because I received excellent customer service.”