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“My State Farm agent was John Geyer and he did a great job assisting me with my rental property insurance. I’m from west coast and he assisted me of insuring my property all the way in east coast. Thank you John for all your assistance!!!???”
“I have been with State Farm for almost 3 years. I really appreciate how you take care of your clients.especially Mrs Brenda . She is very nice ?
I will definitely recommend her to anyone that is looking for insurance. Keep it up ??”
“I just need to share that Lisa which I've been dealing with has been the kindness reachable knowledgeable and easy to communicate with I've have no complaints when it comes to Lisa and in truth with agents in the company their friendly and understanding with your situation I'll definitely will hope to continue insuring with them. Thanks Lisa and the other agents for knowing how to deal with people and never being rude.”
“Just transitioned to State Farm, looking forward to having a lower rate than I previously had! Agent was very helpful in my transition and did everything he could to make the process easy.”
“Every person who works here is so friendly! Viviana has a beautiful welcoming smile & Tami is so warm & helpful. Steve is positive & friendly. Katherine is super helpful, and everyone is just amazing to work with. I definitely recommend this office. They truly care about you having a great experience. Carrie has put together an amazing team of talented professionals. I've worked with Carrie in different capacities for over 10 years & she is smart, thoughtful & I appreciate that she stays up to date with changing times. Her knowledge of financial products & planning capabilities are fantastic. I definitely recommend her & her agency of wonderful people.”
“I'd want to thank Mrs. Alesia Abell for always responding quickly when I have a question or raise a cocern, demonstrating that my opions are respected. Empathizing with me to indicate that she understands my point of view and appreciates me. She is always the same; attentive, patient, and responsive. She is unquestionably an asset to State Farm. I wish I could give more than 5 stars.”
“Great experience with Felix team with State Farm agency we been almost 10 years , we love State Farm first car and house both insurance we gona stay forever cheers guys”
“I have had nothing but positive experiences with everyone in this office. Carla in particular has been a joy to work with. She is very knowledgeable and provides excellent customer service. I recommend this office for all your insurance needs.”
“"Amazing service! So glad I transferred to this company with Jodi & Denise!!!
They informed me of a lot of good information when It came to switching my insurance & went above and beyond to find the perfect quote for my car & life insurance I appreciate yall”
“James was absolutely great! I normally dread talking with agents who typically try to upsell you and push products on you. James listened to what I wanted and made suggestions on items I might be interested in adding to my homeowner and auto policies but he left the decision to me with no pressure. Within less than 24 hours, I'm saving a nice penny (on both policies) and I now feel more confident in a business that's helping me protect my assets. I strongly recommend others check out James and his team for your insurance needs.”
“Jacqueline Lloyd is the best Insurance Agent in MD. She is so professional and she knows her job. Her service is outstanding and she will return your call or email in a timely manner. Thnk you so much Ms Lloyd for your great customer service.”
“Spoke to the insurance agent today at State Farm and I inquire about the car thefts in Maryland against the Hyundai cars.. and I am covered. She helped me significantly. I am just really concerned about these car thefts.”
“This company has handled all of my issues with great respect and precision. They are always patient and courteous. I want to give special consideration to Agent Terrance for all of his outstanding work. Thank you.”
“Candance has been nothing short but amazing! I was nervous about leaving Allstate, but the transition has been smooth because she has been extremely helpful and understanding. She answered every question and eased my mind about everything. Thank you for all your help!”
“Allstate does an excellent job of keeping me updated on my DriveWise and any updates to their services by constantly emailing me with anything that might be of interest to me. I appreciate how engaged they are with their clients.”
“I had a State Farm homeowner's insurance claim which had to be signed by my mortgage company. Unfortunately, the company had sold the mortgage and the new company would be unable to process the payment for the claim for nearly two months! The repair had already been completed (it was an emergency and had to be done) so I couldn't wait that long for payment, and was concerned about having to make upcoming mortgage payments on top of paying for the sizeble repair costs. My claims adjuster had already closed the case and was not available for me to contact - she was either out of office or was refusing to answer.
Mary has over 30 years in the business, and despite this being well beyond her job role at State Farm, she wouldn't take no for an answer. She spent weeks making phone calls, kept escalating the issue, and got a hold of a claims team leader who was able to solve the issue. On top of that, that I was able to have certain coverages for the repair at all was because she made sure to put that in my policy - this is stuff no inexperienced homeowner would think of happening in a thousand years, yet it happened to me. Mary and her office rep Jaccie had me covered. I cannot overstate how lucky I was to have Mary and her team helping me as my agent. She is a hero in my book.”
“I just want share my great experience with Erie. Everyone is great but especially. BRENDA her guick response to .y calls. Willing to take as much time as it takes to help me with any concerns I have
She makes me feel safe with my chose of insurance needs. Bettye go”
“Oh, my goodness Ms. Sara Garcia is so wonderful and such a doll. I don't think there is another agent in the region who is more knowledgeable and professional. She is always so helpful and genuinely cares about helping us. I would recommend Sara for everything insurance related that you may need. She is honest and clearly understands what she is doing. Love her!”
“Mary and her team at Allstate Insurance were great in getting me setup quickly with home and auto insurance on a very short time notice. They help me navigate through all the details and got me the perfect policy.”
“I was with Geico for many years. Found my rates continually raising, despite a good driving record. I tried to speak with them and find a lower monthly. Finally just got tired of it. I called Allstate and IMMEDIATELY was greeted not only with a competitive rate, but friendly service, and amazing communication. HIGHLY recommend !!”
“This is one insurance agent that I have felt quite confident staying with even after the previous agent retired. I knew he would get someone of his own caliber. Indeed , Philip Grossmiller, the current manager , has proved to be extremely attentive, engaged and eager to find solutions to propose while remaining available with advice for his customers to make informed and best suited decisions. He is also one to alert you of any cost savings that may be available under any plan or offer. I have no reservations recommending this agency .”
“Very positive, always able to reach Ms. Fluydd, who has been very helpful and insightful in explaining and providing assistance to my insurance-home and auto- needs.”
10AM - 2PM
1344 Ashton Rd Ste 200, Hanover
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“Always helpful and looking out for me with my late payments I just hope they will continue being understanding whenever I’m running behind. I just wish there was someway to make my insurance cheaper.”
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“A few years ago I was comparing rates and Alex asked that I give him a chance to review my existing policy with another well know company to what he could provide. My other company had been competitive for years but I thought it was worth a shot. Well Alex came back, let me know I was under insured and offered me a better Allstate policy (Home, Auto, & Umbrella). Much to my surprise the policy was actually less expensive. Alex reviewed the policy with me over the phone with all the details of the coverage but to be honest I thought Insurance was Insurance and I was just paying attention to rates and coverage amounts.
Then a few weeks ago a storm went through with heavy winds and my neighbors LARGE tree blew over and landed on my roof crashing through the kitchen and dining room. At this point all the repairs have started but the best thing I found out was how good of coverage Alex had provided me with the policy. Turns out I had the Enhanced Home Plan (I didn't know there were other plans) which offers SO MANY benefits. Contents have full replacement value, there is more than sufficient funds to cover repairs and temporary (6 months) housing and there is rate guard so that my premiums will not go up due to the claim. Believe me I couldn't be more thankful.
While somewhat corny -- I have to say "I was in good Hands with (Alex/Allstate)"”