called the store and was looking for a specific product. the guys was very arrogant he just said. "we don't carry that kind of stuff" then hung up. their is always a way to deliver a message in a simple and humble approach. a good behavior is a really good asset for a business.
August 2023
Caught an attitude on the phone from an employee. Hung up on me. Guess. I didn't use proper "lingo" called back with proper "lingo" still hung up on me
July 2023
Awesome place so many cigars to choose from! The owner is all around the nicest guy(could talk to him for hours)! My husband and I picked out some really nice cigars!