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March 2024 by S P (Chryslerpetz)
There is always plenty of fresh donuts to choose from and enough staff on hand to keep lines at a minimum if there’s a line at all. They are friendly, helpful, and professional.
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February 2024 by mermaid trainer
Coffee was Stewed and the coffee cake muffin was old and
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February 2024 by Mirella W
Always fresh, always clean.
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December 2023 by David P
The cleanest Dunkin i have EVER seen! Super friendly staff.
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December 2023 by Crush Louis
The only late evening DDs and I was so happy.
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November 2023 by Elizabeth Amig
The staff is always nice. They never mess up my order, and if there is an issue they fix it. I stop here every morning on the way to work!!!
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October 2023 by Tanya Wemett
I do love my hot chocolate and a jelly donut was delicious. The lady behind the counter was very friendly and
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September 2023 by Susan Walsh
Never again will I step into this Dunkin’ donut. The manager was very rude, was short 2 cents on my order instead of breaking another dollar, I picked up 2 cents from the bowl sitting in front of register, manger told me I was stealing from their tip jar. I went out to car came back with 25 cents gave it to manager. She was very loud, broadcasting to whole store that I stole tip money. Many store have a change bowl for those who need a penny take a penny and many times I leave my change. Never again will I step a foot in that store. They just lost a customer and does the company sanction a tip jar?
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September 2023 by Worldly Wander
They have four touch screens which is really useful for ordering faster. It’s 9:55am on a Saturday morning and we are order # 892. They are cranking them out.
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September 2023 by Angie Auth
The best donuts by far compared to other Dunkin's. They have the apple cinnamon and when i ask other Dunkin's about it the staff have never heard of it. This OC location donuts still taste good too. When I go to other locations to get my tea, i no longer order donuts because of the limited selections and they no longer taste good and they are much smaller than before, shrink-flation. I will keep going to this OC location though, because of the selection available, they taste good, and they were regular sized, and the staff were friendly and fast service. Please keep it up.
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August 2023 by Kimberly and Matt (K&M)
Sausage egg and cheese croissant was ok, donuts were also just ok. This location has no drive through and the outside order window is closed and forced customers indoors to order and wait for food/drinks. The problem is this location is super small inside so the line is out the door and every customer inside is literally shoulder to shoulder, no room to move, and it’s uncomfortable to have strangers so close to personal space. Will go to the nearest drive thru location next time.
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August 2023 by Ricky C.
This place has consistently been sub par for the three times I went over the last week. The literal children they have working there look miserable, which is fine, they're kids, but the very minimum duty any employee of anywhere should have is to not make everyone else miserable while doing their job, unless they work for the DMV. They have warped cups and lids for cold drinks that don't fit and spill the drinks everywhere. They also are pushing ice coffee on you rather than cold brew, by selling you the cold brew but giving you the iced coffee. Look, if they just lied to my face and told me they were out, I'd have gladly accepted the ice coffee. But they changed one order from a cold brew to an iced coffee on the order receipt and the put ice coffee in the cold brew in the other drink I ordered. The only reason I wrote this is because it's one thing to be out of an item, it's a huge chain and I bet it happens all the time, but it's another thing entirely to lie and change peoples orders. I'll probably still come back though. But get your s*** together.
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August 2023 by Peter Vernacchia
It's not the greatest service, but it's not absolutely terrible. Wouldn't go back, though. Drink was made wrong. When in a touristy area, it's not exactly great having to sit through traffic to get the correct drink, so I lived with it. Has browns were completely burnt/dried out though. It's literally hard as a rock. Didn't believe my wife when she pulled on out and chucked it at the ground. Was still solid afterward
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August 2023 by Lawrence Greensfelder
Server dropped my chocolate donuts in bag upside down,but the next day he was in a better mood he was more careful LOL? coffee GREAT ?
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July 2023 by Transport Goods
The ordering kiosk is awesome. Place order wait and pick up. Same great quality Dunkin. All Dunkin's shud have the kiosk