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September 2023 by Mr K
We've been here waiting well over an hour! They even let someone skip in line! What is wrong with this place?
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September 2023 by Dale
They need to close this location and retrain everyone because 1.5 hours waiting is not okay.
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August 2023 by Name
What moron in charge, allowed a bank in a busy resort city, to have only one location, and have it close as early as 4 o'clock? Moronic.
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August 2022 by Ady
The ladies are moving slow. They barely can do 4 appointments in 5 hours. The laziest and most slow people I have ever seen
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June 2022 by fred Katz
People work very hard at the bank without support of corporate - only BOA close to Delaware- Coastal Maryland. Sr. VP (Ahmad Akbar) just stood around this afternoon and watch a very busy bank at the beginning of vacation season which was not prepared for the rush and did not lift a finger to help. Needed to prepared, as most business do, for the seasonal rush. Another business person warned me not to even think of showing up on Fridays!
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January 2022 by Eugen
Amazing customer service because of Nick, which is professional and a few more employees. Thank you!
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October 2021 by Kelly Brown
It has been impossible to get a simple mortgage statement - went to the location in Ocean city 30 miles away and we were told to wait two weeks to simply get a mortgage statement. I believe they take pleasure in saying no to people in need. Terrible customer service- I will not be utilizing Bank of America going forward matter of fact we will be moving our other loans to another bank.
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July 2021 by Len Reaper
This is one of the worst banks ever I went to the ATM and got the money it never gave me my card back so I went inside and they said they couldn't give me my card back because it wasn't some type of card like tf I live in Alabama I have to get a new card and it will not even be coming to me I can't go anywhere anymore because I don't even have a card now I'm stuck and Idk what to do
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May 2021 by Jessica Hall
Had to wait 2 days for an appointment just to get the direct deposit form... it literally takes a minute to pull up my info in the system and hit print (or less than a minute). Also, had to wait 40 minutes in a line, just to find out I needed an appointment for that. What a waste of time.
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April 2021 by Lisa Nagley
We were trying to cash paychecks. The website said they were closed. It was 3pm. Good thing we drove by to see because they were busy as ever. They definitely were open. Whoever runs the website is not doing a good job. When you are stuck in beach traffic you want to depend on what the website will tell you.
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April 2021 by Trish Masterson
No waiting in line. I walked in and Chris immediately took me to her desk and processed my deposit in about 2 minutes.Very friendly and professional customer service.
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October 2020 by Samantha B.
I had put it in a request for $2 bills that needed to be delivered, due to the fact that they're not very common. I was nervous about this because it was a time-sensitive request for a project. I had nothing to worry about because they accommodated my request with friendly, can-do attitudes. The delivery came in right when they said it would. Special thanks to Ashley who kept me updated on the status of the delivery and was very speedy and friendly!
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September 2019 by Diana. C.
I love their new ATM's. You can now withdrawal multi denominations. Fast and convenient.
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June 2017 by EC Bisogno
Bank of America Sucks! I opened a Business account with them years ago, i was told no fee's on Business Accounts. Now all of a sudden I'm seeing Monthly Fee's on my Business Account. I will be pulling all of my accounts from them. This is Bull!!!!!
