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“I highly recommend Autowerkes for your car maintenance. I have a M5 & X5, they have done a fantastic job servicing them both. Their dedication to customer satisfaction and quality workmanship is truly commendable. I will definitely be returning for future services.”
“If u are looking for a new vehicle please go here ! U will not be disappointed! I’ve been to several dealerships over the last few months & every one of them tried to sell me a car I didn’t want. I found auto point online & decided to inquire with them as the reviews were amazing & im glad I did !! Sylvia is absolutely amazing !! She did everything she could to get me in the car I wanted ! She didn’t try to sell me a car I wasn’t interested in and her customer service was amazing ! Please go see Sylvia for your next vehicle. She made the process so easy and I could not be happier with my experience at auto point !”
“Jay was amazing he was very honest, friendly, helpful and thorough. he help find the right car for me and did everything in his power to make my payment affordable. I definitely would buy another car from him”
“Can’t believe the sell Bentleys, Benz, and Audi here! From start to end, very positive customer service. Tony has answered all our questions, no question was less important. The got floor mats, ceramic coating, engine steamed, did rigorous 6?’ongh road testing to rule out lemon. When I asked for coffee both their managers came out with coffee. The went extra mile and must have paid the tint man a fat tip so that I could have everything ready by the time I arrived.
Lastly, they said they were going to Mail Second set of keys and fancy license plate frame for me. They Offer exclusive warranty to protect my $100,000 car and I need every bit of it because the rims itself are $5000 rims.
The important thing is that they follow through on their word even after the dotted line was signed and money exchanged table.
Hope they can do mobile detailing because I want my car to continue looking fresh for years to come.
Thanks Toney and Jayron and terry!”
“Truck runs good, very pleased with the work done. Special thanks to Dale for dealing with Endurance....very time consuming. Very friendly atmosphere, the mechanic Mike gave me some good information. Very much appreciated, thank you”
“Chris was a pleasure to work with. He kept in contact with us, was easy to talk to and very thorough in explaining different loan options.The vehicle we first looked at sold and he found us another one that was better for our family. He kept us up to date on the status of the vehicle detailing, sent photos and videos along the way to keep us updated.Chris went the extra mile by not only staying open past hours so that we could arrive from out of state and after closing time so that we could purchase our new to us vehicle, but delivered the extra key fob to us a restaurant we were eating at after then sale at 9:30 PM. I would recommend Chris and Elite Motors in Joppa MD to anyone.”
“Umer Rehma, Sales Professional from Eastern Automotive Group was very helpful in assisting me with the purchase of my son's 2018 Nissan Sentra SV vehicle. Umer answer all my questions about the car and then some. I will be recommending him to family and friends.”
“I had a very good overall experience here. Debruyn Cedeno was great to work with. I was very pleased with how they dealt with and resolved any issues that occurred. Highly recommended place for you to go get your vehicle. ? #greatservice #DebruynCedeno #happycustomer”
“I was in a position where I had to buy a vehicle sight unseen and have it shipped to me, for the very first time. I looked around the country at many different cars and I made sure I asked the dealers lots of questions and I asked for additional photos and videos - at Baltimore Auto Group, the Mini I ended up buying had nearly 90 photos online, to begin with!
This made me feel more confident, out of the gate and after speaking with Max at the store, we hammered it all out and he got me a great shipping price! A good experience all around!”
“I love this place the only place I go to for years always great service. Q definitely gets the job done I have recommended a lot of people to him for years. Q has been a good friend from the neighborhood and good with the business.”
“I bought 4 cars respectively from him and he is a very straight and honest man . All the cars were good and will continue buying cars from him. Polite and takes his time to explain things to customers.he is good”
“My Husband and I just purchased a Malibu here yesterday. Hands down the best car buying experience ever, and not even one headache given during the process. Had great casual conversations during the process that brought lots of laughs in the mix. The energy of all the employees that work here, especially Ed is awesome. Very honest and fair with pricing and our monthly payment is extremely reasonable. I will be back in the future for another car purchase.”
“Earlier this year I went through the process of (almost) purchasing a cargo van from Sir Michael's and it was SUCH a great process. Nate’s calm presence paired with his willingness to go above and beyond made for such a seamless, comfortable experience. I honestly wish all car salespeople had his energy.I live almost an hour away in MoCo and don’t currently own a car, so I had asked if he could work with me over-the-phone as much as possible so that I wouldn’t have to take more than one trip to the dealership, which could get expensive and/or time consuming.He was gracious about it and even drove the van to a nearby mechanic at my request to get it checked out. No matter where you buy a used car from: I always suggest doing this. I see a lot of the negative reviews here could have been negated with this step. He took it to Chesapeake Auto Service for me (who I also highly recommend) which cost me less than $60 and they did a thorough check.Though the van had passed Maryland Safety Inspection, it did come back with a few minor issues and, without hesitation, Nate said he’d get them all taken care of. Easy. Took about a week, and then the van was ready for me. Didn’t have to lift a finger or pay a dime.The reason it didn’t end up working out is because I wasn’t satisfied with my financing options. This had nothing to do with Sir Michael’s — I had the same experience researching financing options on my own — I just wasn’t satisfied with the rates and the companies that were willing to take on the loan.I have a good credit score, so I didn’t think it’d be an issue or that I’d be faced with subprime lenders… but what I didn’t consider is that financing commercial vehicles for personal use isn’t a given. The more you know. So next time I suppose I will get prequalified/figure out financing before getting this deep in the buying process.Anyways. As I shop for personal vehicles closer to where I live, I am reminded constantly of how superior my experience with Sir Michael’s was. Highly recommend ◡̈”
“Was the easiest dealership I’ve been too so far. Snyders had me approved before I even walked in the door to purchase my vehicle. Definitely happy and will recommend to anyone looking to buy a vehicle.”
“I recently bought a car from Ourisman Toyota and had a great experience with Patrick. He was friendly, knowledgeable, and made the process easy. Patrick answered all my questions and helped me find the perfect car without any pressure. I highly recommend him for anyone looking to buy a car. Thank you, Patrick!”
“Went to look for a car with the family yesterday and ended up with TWO! The service was great. Not the typical pushy dealership. Everyone was genuinely interested in helping us get what we wanted and what was best for our family and budget. Great experience! Jimmy, Joey, and Cori were amazing!”
“Just wanted to say that we bought a Jeep here for my daughter's 16th last year. Taunnie was wonderful to work with and means what she says. We had a minor problem, she fixed it right up for free, no problem. Planning on buying my son a truck here too.”
“Very easy to work with. Cash gets you a discount and favorable reception.Good, clean high mileage vehicles. Reasonable warranty depending on your contract. Overall I am satisfied.”
“After reviewing what the problem was with my truck, I was given a detailed and well explained answer on how to reduce the defects I worked in with. Also the services rendered was done in a timely manner. Thanks Everyone ?”
“When you get good repair on brakes Kevin is the man to go to. I was in and out in no time! The owner Frank is a wonderful friendly man. Very polite! I must say I got my money worth for sure. These people are also trustworthy. Just schedule your repairs in advance and everything will go gravy. I was referred by a friend by which the owner has served my friend and his family members for at least a decade now. They even allowed me to see the old hardware that was removed so I could see how badly they needed work. Now my car drives like a new car off the lot! Thank you guys again for your warm welcome and hard work.”
“I was trying so hard to find a good car(auto) mechanics in Baltimore area , after long research I found this company on Google maps reviews. And I decided to call them. I trusted in them to fix my car and they did not disappoint me.After the the job was done I was trying to catch them on any mistakes but they did awesome job!!! Definitely the best in auto mechanics you can rely on.”
“Excellent service, you almost feel at home, they analyze and find what you are looking for. Very grateful and pleased with my purchase. Elizabeth is my star salesperson ⭐️ ⭐️⭐️⭐️⭐️”
“I was down and out and I went to east coast auto on eastern blvd. they did everything they could to help me out the staff was amazing. I drove off the lot with a brand new vehicle. I’m so happy. If you need a car, truck, go to east coast automotive. I highly recommend”
“I feel a-lot of regret today. Months ago, I gave an amazing testimonial to your company because at the time, I felt that, however, 7 months later, and still this vehicle cannot be operated. The second day I had the vehicle, it wouldn't start. It took you guys nearly 2 months to correct that, but I gave you credit for trying to fix it. But, you guys had the vehicle for a whole month, to get it to start when it's supposed to , you ignored my complaints about the fuel line, and 2 months ago, the fuel line came undone while I was driving. I discovered it was being held on by a zip tie. The radiator is bad, the fuel line was bad, and when I brought this up, you used ad hominem because I was upset earlier in the process for the. vehicle not running, when I just purchased it from you guys. I thought you different because you were trying to fix the first problems, but why are there so many problems? and now, months later and Im still taking it o places to get fixed, and you wont respond when I ask to return vehicle, when my reps call you, and when the Business Bureau asks you to connect with me, you still don't respond. What am I supposed to do?”
“I absolutely loved the experience I had with H&H. They were honest, attentive, and professional. It is not what happens to us, but the way in which we respond and they responded well. I highly recommend buying your vehicle from here, you will not regret it!”
“Incredibly chill, no-pressure environment. Worked enthusiastically with me on trade-in and availability. Kind, courteous, and friendly staff. Easily the best dealership experience I've ever had.”
“My experience was amazing! If you are in need of a car ask for Cherri. I walked into the dealership uncertain about whether or not I was going to be able to walk out with a car; however, Cherri gave me a few options and I was able to find the right car with a stress free warranty for my needs. The actual car buying process was stress free and very straightforward. Cherri is an amazing salesperson who looks out for her customers. I love my new blue car!”
“Stellar service and great dealership. I was able to snag a quality used vehicle at an affordable price. They even expressed shipped a new tire to replace one my mechanic said was leaking air!”
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“I purchase a vehicle this past February and, became increasingly dissatisfied with its size. I contacted JTBAM a week ago and I said I would come in to see what's available, to my surprise I bought a SUV that I love!
Thank you Taharrah! You are an incredible saleswoman I appreciate your patience and professionalism along with the rest of the Team ?”