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March 2024 by Kristian Ford
Absolutely horrible!!!!!!!. I scheduled an appointment weeks ago and confirmed said appointment multiple times just to be told I could not be seen. I flew from out of town for this appointment so this is a waste of my time and money. Not sure if this “General Manager” has something against black, Muslim females but his attitude was absolutely disgusting and unbecoming. The eye rolling, huffing and puffing, and body language was definitely NOT that of a general manager. You shouldn’t discriminate against customers. I’ve been coming to this location for years and never had an issue. I refuse to give MyEyeDr my business EVER again!
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March 2024 by Terese Shortt
I will be going back to this place and so will my family because I was treated with respect and the staff was very helpful. I am in a wheelchair they took the time to open the door and make sure I got to my ride.
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February 2024 by Melissa Techentin
Excellent experience! Every person that took care of me was outstanding. Thank you!
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February 2024 by Slot Donkeys
I was a new patient. Everyone was very friendly and the lady who checked me out and ordered my contacts was awesome. She made sure I received a rebate and a nice pair of sunglasses with the deal for buying a years supply of contacts. I would definitely recommend this location.
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February 2024 by Tangela Watson
I felt heard and supported. Very professional and helpful.
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December 2023 by Jah'I Selassie
I’ve never left a review before but this is an absolute horrible and unorganized MyEyeDoctor location. An appointment was scheduled for a contact fitting after my initial eye exam. I then called to confirm the appointment and let the store know that I was on my way the day-of, just to arrive and be informed that I would not be able to be seen because my contact fitting was booked with a different doctor than the one that saw me initially. I also had to fight tooth and nail to receive a prescription for my right eye, which, in their words, there would be “no point” in putting a contact on because I have keratoconus. How rude. Will never visit another MyEyeDr. ever again. Left with my glasses and contact prescription and ordered my items elsewhere.
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December 2023 by Samantha Yox
I made an appointment a couple of days ago and received multiple texts and emails to confirm my appointment. Everything looked good to go, and i was about to leave the house. This morning, however, 2 hours before my appointment, I got a call saying one they don't take my insurance at that loctation after they already confirmed it and two they somehow lost my appointment and I wouldn't be allowed to come in. Now I have to hunt down a different appointment on a Saturday. They seem very unorganized, and I find this to be very unprofessional. Would not recommend this location.
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October 2023 by Kathy Moore
Charles and TK were wonderful to work with. My appt was prompt and easy. Everything was explained and I was treated very well.
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October 2023 by Joseph Holt
The receptionist was very friendly and helpful. The Dr. was also very friendly and explained the whole eye procedure to me.
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September 2023 by Stephanie Perry
After moving back to Maryland, needed an eye exam. After having a terrible experience with another eye doctor, Myeyedr was recommended to me. I'm so glad too!! From the time I walked into the office, I was greeted by a wonderful staff! Dr. Shoyked was fantastic. She listened to my concerns, did a thorough exam and made suggestions. I wasn't using insurance so cost was also a factor. I got a pair of glasses that I loved along with my exam and paid close to what I would have even with my past insurance. I was extremely pleased with the entire experience. I'd recommend anyone to come to the Nottingham office. I can say I've officially found my new eye doctor!!
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August 2023 by Vickie Arnold
I didn’t get her name but the lady who worked helping me to get lenses in my frames I already owned was very helpful finding me the best price. She is very friendly.
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August 2023 by Ellie Ward
I had an amazing appointment today. Dr. Stephens is kind and accommodating while also explaining everything succinctly. I was also well taken care of by Danny. The office is welcoming in so many ways. I highly recommend coming here. I send the staff a heartfelt thank you.
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August 2023 by tami wlajnitz
Great patient experience. Friendly, informative, and helpful when selecting frames.
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May 2023 by Betrice Mims
Khalia and Xheni were very helpful in getting me out of a bind I was put in by a different optical. I really appreciate them for taking the time to listen to the issue at hand and navigating to fix it while educating me on the sensitivity of my frames. Thank you both for getting me back on track. I appreciate it?
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May 2023 by Efren Garcia
Danny is Awesome and so attentive and professional. I love coming here
