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December 2022 by Samantha Englehart
Literally the worst credit Union or bank that we’ve ever been to. Hours are horrible, Customer service is even worse. Almost every time we get an attitude. Went today at 4:40 and they apparently decided to close at 4:30 instead of 5 with no notice. The only reason we even go is because it’s a shared banking branch for a credit Union we’ve been apart of for 7 years. We’re 20min away and wasted gas for them to be closed. What bank closes at 5pm every single weekday anyway? Oh and the icing on the cake- no drive through. And they still make you wear a mask (which is fine but noteworthy).
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August 2022 by Raul B.
The staff is very nice and helpful. But they obviously don't put members first when they open at 11am Monday-Friday.
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August 2021 by Jasmine Richey
This place is absolutely absurd. There’s not a SINGLE person at this branch who remotely knows what they are doing. Every one walks around aimlessly and has not one answer to a single question I have. From now on I will strictly be going to the Dundalk location since they call Laura for every single question anyway as she’s the only person who is trained at Members first.
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August 2020 by Marty S.
The branch is small. Each of the employees are friendly, but despite what documents you have and how you desire to conduct YOUR business, it seems that there is another hoop to jump through. Before going, you MUST ensure that you have everything in order...it's worse that the MVA!! It's sad to say, but after 40+ years, I closed my account today. I have encountered a number of issues and have been stopped from conducting business on too many occasions because a new "form", more "documentation" or legal hoops and hurdles had to be dealt with. I over heard another person having a similar issue while in the office today. Do yourself a favor, take your business elsewhere....like me!
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February 2020 by james culver
Really tired of your overdraft charges of five dollars which you call transfer fee!! And your five dollar withdrawal fee if you can’t find a seven eleven!! Or the machine is down .
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November 2017 by Tom McGhan
Always courteous, professional, and helpful.
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July 2017 by Michelle Escamilla
Even tho when you call or on the internet it says the perry hill location is open entil 6pm it really closes at 5pm Monday -Friday
