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October 2023 by Keem Greene
Ok I try not to give bad reviews but it’s been over a month in a half and I’m still not able to get my nails redone because the guy used that tool and made my nails so brittle they just break off I can’t even peel a orange it just hurts and bleed. It’s slowly coming back to the point where the soft part is growing away it’s definitely a slow process. But I give this place one start because they were very nice but he did a bad job on my nailsService: Manicure
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October 2023 by Meghan Koors
I used to highly recommend this nail salon to friends and family and we all were occasional patrons for years! Ever since they moved it has been down hill. Although the space is very nice and appealing the quality and organization is poor. A little over a month ago I went alone for a full set as a trial for a big event. Even though I made an appointment I still had to wait 20 minutes before being seen. Once I was seen I was moved around to multiple different technicians due to what I assume to be double booking issues. When I was moved I had to wait again for at least 10 minutes for a new technician to see me. I wasn't impressed by the nails but excused it because I figured they must have been very busy that morning and it didn't really matter since it wasn't actually for the event yet. At the end of that service I booked my event at a later date for a fill, 2 full sets, and three pedicures.At the date of our appointment we all showed up on time and this time we were promptly seen which was a good start. We all got the standard pedicure ( prices seemed to have dramatically increased since they moved ) and even though we emphasized regular polish, one of the girls was given gel. When she had said something to the tech he immediately corrected her and said she wanted gel - which she did not say (I was sitting right next to her) We didn't want to cause any trouble so she just kept the gel. After our pedicures we all got our nails done. Two of the girls who got a new full set were finished in an hour at most while I , who was only getting a fill, sat in the chair for almost TWO AND A HALF HOURS. I just wanted a nude base with white French tips with a touch of holographic shimmer top coat. I deally the magnetic cat eye trend. She started with a regular french tip and then put a hot pink base color which I always thought the base went first. Then she put straight silver on the white tips. It looks absolutely nothing like the picture. I finally spoke up and said It looked nothing like the picture but then she tried to tell me thats not what I asked for. I didn't want to argue and tell her how to do her job but it seemed she was doing my nails the most complicated way when what i asked for seemed like an easy task.There was absolutely no reason for it to take this long but again we didn't want to cause trouble and sucked it up. She re did the nails keeping the white base and instead put the silver on as the base instead of the pink. At this point we were running late as we did not expect to spend 2-3 hours in the nail salon. I kept the nails and although she did offer to redo them but at this point my event was the following morning and I had NO time to redo them.It came time to schedule my fill and I have called multiple times and I am put on hold and forgotten about or just sent straight to voicemail. I'm going to take that as a sign. Like i said, this place used to be great but ever since the move its gone downhill. The quality is down and the prices went up - makes no sense. At this point you're better off scheduling at the spa on the other side of the avenue for the same price and at least at that rate you are at an actual spa.
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October 2023 by monayalisa
This was my first time here and my experience was superrr nice! I got acrylics and my nail tech Helen was very great and kind! Her work is wonderful and fast. 5/5 definitely coming here again!Service: Acrylic nails
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October 2023 by Sophie Murray
Got fill ins for my acrylic’s the other day and it was pleased with how fast they did it! I love the color, the employees are friendly, salon is very clean, prices are decent. Would definitely go back!
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October 2023 by Stephanie Henderson
I followed Mila here when she joined the team earlier this year. I’ve been quite impressed with the range of products and services available. Mila has been my nail tech for about a year now. She’s always up for my creative challenges and helps create a plan for your own personal nail goals. The salon is clean, friendly and fully renovated.
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September 2023 by Marcella Watts
I took my nieces to this place yesterday and let me say...clearly business must not be doing well and they are in need of money because they tried to overcharge me several times. This was my 2nd time at this place. The 1st time went good so I returned and brought my nieces for back to school nails. I usually go all the way to Fells Point but was looking for a place closer to me.First off I always get dip nails. The nail tech proceeds to do my dip with no manicure. I speak up of course and she tells me that the dip doesn't include a manicure. That a manicure is $20 extra. So you mean to tell me that dip is $50 and no manicure? I had to laugh. I have been getting dip for over 2 years now at $50 and it always comes with a manicure! So she ended up cleaning up my cuticles after I spoke up and charged $5 extra.Then they tried to charge my 9 year old niece $64 for a basic manicure and pedicure when the child price is $40 for 10 & under. They corrected it but ended up adding on an extra $6 because she got 2 different colors. But not once was this mentioned to me when we asked about it.Lastly they send out promo codes for discounts but really don't want you to use them apparently. They supposedly are having a Happy Hour Mon - Thurs between 10am-3pm with 20% off combo services. We arrived at 2pm and was told that because we weren't done by 3pm the 20% wouldn't apply but they could give 10% off to the kids with the back to school special. Which in fact I also had the back to school special saved in my phone and it was 20% off not 10% so once again another overcharge attempt.Honestly, overall they did a good job on the services and they are nice but this experience was a bit off putting. They continued to try to offer my other niece extra services like tips and she's only 12 and when I let the tech know he said oh I thought she was like 14. Either way she's a minor so you should be asking the adult, not the child.I don't mind paying for quality service but I hate to feel like someone is attempting to take advantage of me and that's certainly how I felt here. They need to start being a little more upfront with the pricing & such. I had planned to make this my new nail home but I'm not even sure if I'll be returning at this point.Services: Pedicure
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August 2023 by jacquelyn mitchell
My first time in the shop I found them on Google and when I called they were friendly, polite and told me to come right over. Great Atmosphere and the service was Excellent!! Mila was so nice and gentle but gave me exactly what I asked for!! She was so sweet and kind ♥️Services: Acrylic nails
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August 2023 by rylie gayle
Very nice and super kind! Regular polish ended up looking better than gel!!Service: Manicure
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August 2023 by Neishlee Castilllo
What can I say I came to this place expecting much more, looking and seeing that they so gel x I got very exited. The first person that took care of me did his best, ended in with the nails faxing another way and disinterested put the glue correctly on. As you can see in the fist picture there is a white blurr where the nail did not stick, left gel under neigh the nails. Has Danny which was the person that finished the nails. He did end up fixing it. Was charged $80 for the gel x and $20 for the $10 for tips that suppose to be included with the gel x because that is what it is. Online the prices are very different, I was overcharged. When I called and asked why was a charged much more that what the internet said, the person o spoke to said that the internet has ir wrong and that they have been working on fixing it for some time but they have not been able to. I did come out very disappointed. I am a strong believer that we all work hard for what we have and for what we give, but it’s not fair how people just take advantage.Service: Nail art
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July 2023 by Reese Rivera
Horrible customer service. Nails looked so bad, they messed up on acrylic,shape n polish. So clunky. I told them I didn’t like it n I needed them fixed if they was charging me 85 for the fill in n polish, they said they didn’t have anyone 2 fix if I didn’t like it I had 2 go somewhere else. Horrible! Shouldn’t be in business.
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July 2023 by Michaela Colburn
The place is beautiful, we’ll kept, and very clean. BEST PLACE FOR EYEBROW WAX! They did a better job than Ulta for half the price! The lady doing it has done it for years and she was very kind. My eyebrows have never looked this good!They did an excellent job on my nails and toenails. I would only dock one star because I felt the man who did it was a bit rough and it hurt a couple times.On the other hand, they were very thorough and the massages on my hands and feet were wonderful!I would definitely come here again…and speak up more if something is too harsh.I don’t need to search any longer for a salon!
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June 2023 by Its Rock
Terrible customer service and communication. I sat waiting for an hour to get to the pedicure chair to then sit and wait again with my feet in the water. After waiting another 20 minutes, a customer walked in and a tech went over to start their pedicure immediately, with me being there prior to them. I quietly walked out and informed them to turn the water off, the guy at the desk nonchalantly said “ok”. I will NEVER waste my time or money again. Especially since the first time I went for a gel manicure and my nails were in perfect health before being serviced by them.. they insisted I had dip gel or acrylic when I expressed to them multiple times I didn’t- lets just say that a few days after the service was done, my nails were thinned out and cracking to the point of starting over due to the damage.Attitudes are nasty, communication is non-existent and the quality of work compared to the prices are laughable.
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June 2023 by Ms Free
The techinician referred to me as “this” when she wanted to know who was next for service. The scrub cut and lack of filing was terrible. I wanted it to end before it started. I won’t be back ever again. While I was there someone came in with a complaint of a bad nail job. Don’t waste your money or time there.Service: Pedicure
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May 2023 by Laurie
I went back for a second pedicure since my first was wonderful. They have a new location on The Avenue, next to Old Navy. The ambiance is relaxing. They offer beverages alcoholic and non alcoholic. The color selection is extensive. My second visit was a little less desirable. The massage chair is new and really beautiful. However, the controls are difficult to see when sitting back in the chair. They weren’t very helpful with showing you how to operate it. The tech took her time but the massage lacked in deepness and duration.I received the $35 pedicure, which was a$5 increase since my first visit.Would I go back?It’s better than most places. The salon is clean and well equipped. The techs could be a little friendlier. The massage could be a little longer and deeper. That being said, I’d go back a third time to see if they made these minor adjustments in their services.I’ll update after my third visit.
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May 2023 by Hijab Zahid
I just came from this place they charge alot money i dont have any problm with the money but they messed up with my nails when i came home my nail polish is coming out i told that Chinese guy whenever i do something my nail paint is coming he fix there but when i came home its came out all employed have attitude every staff talking in there language and smiling whenever i said something .I recommend nobody go there they are not respectful personService: Nail art
