9AM - 5PM
1201 Eastern Blvd, Baltimore“I would give these folks 1000 stars if I could!! Friendly impeccable customer service!! Always helpful with any questions or concerns!! Highly recommend!! Thank you for all your help!!!”
“Doug and his team are the best. They're always available no matter when you call, provide wise guidance in every situation, and consistently look to save us money. We so value working with them for many years.”
“I moved to Baltimore in June 2024 and have moved all of my policies (rental, car, personal articles) to Ryan Nash’s State Farm office. Jason is the representative with whom I worked getting all of these policies started up and he has been wonderful! Very communicative, helpful, informative and patient as we worked through the kinks of transferring policies inter-state and getting my car registered in MD. I feel very comfortable knowing all of our insurance needs are being met by the Ryan Nash State Farm office. Would highly recommend to anyone wanting State Farm insurance in Baltimore!”
9AM - 5PM
7633 Rainville Ave, Baltimore“Anytime I call this office with any inquiry, they are resolved professionally and promptly with the utmost care, especially from Miss Jodie McCrea Howard whom it is always a pleasure to speak with.”
“Olivia provided outstanding customer service while helping me find car insurance in Baltimore. She was knowledgeable, attentive, and made the process easy and stress-free. Olivia is the go-to expert! Thank you Olivia!!!”
“Reached out to Tamara yesterday for a new car insurance policy. Loved the quick response, and very easy to understand emails. I was happy to swap my car insurance over, and look forward to working with her in the future.”
“I recently had the pleasure of working with [Insurance Agent Jammile Garcia. She made the insurance process a Walk in the park. Friendly, knowledgeable, and always ready to tackle my question. I highly recommend her to anyone looking for an insurance agency that puts customers first.”
“David and his team are amazing. There’s no question that they will not find the answer to. Every call is answered and responded to immediately. Always ensuring my family is protected from car to home.Thanks team O’Dea!”
“"Michael & Greg Torr: Allstate Insurance", A Reliable and Family Oriented business. My Auto coverage has been from my Teens to my 60's, and Im greatful for their Friendly, Helpful Business Ethics when we interact! A reliable set of Brothers who get to know you like you are Family to them!”
8:30AM - 5:30PM
9622 Harford Rd, Baltimore“I have been a customer with this agency since 95. Recently I had I had a claim for water damage in my basement when I had a leam. The process has gone smoothly and the restoration company that was sent out EcoClean has done a good job.”
“I have been a Tom Benisch customer for almost 30 years. I couldn't imagine going anywhere else. In particular, Bruce is amazing. He is knowledgeable, helpful, and friendly. State Farm may be a little more expensive than an online insurance company, but the level of customer service, attention to detail and personalized service makes it worth every penny.”
9:15AM - 6:15PM
1609 Eastern Ave, Baltimore“Despite the increase in the state of Maryland, they were able to help me with my policy and I will end up paying even less. Thank you Mr. Sánchez. It has a first-class staff. How nice to feel that someone treats us well when we arrive at the office.”
“In a world where Customer Service is seemingly non-existent these days, what a tremendous pleasure it was working with this agency. My experience with Kane Gilchrist was outstanding. Her attention to detail with regard to coverage needs and cost options was handled with thoroughness and thoughtfulness. My coverage is better for substantially less cost. I was with my previous insurance company for 20 years and never had the level of quality customer service that I had today. Although I hope to not have to use my insurance, given my experience today I feel as though I can count on this company when needed. Like a good neighbor State Farm IS there. Thank you!”
“I have been working with Cyndi for years she has been great to work with. I've sent many friends to her for state farm. I seriously don't like dealing with anyone else besides her, state farm has been there for me a little over 22 year's.”
“After waiting what felt like forever, I reached out to agent Lori because I qualified for extra discounts. I had previously did a quote online and she followed up with me. Not only was I able to get better car insurance-including more than my previous provider. She was patient, understanding, made my time feel valuable & navigated each step of the way. Whether it’s your first auto policy or 29th, Lori gave her expertise and explained in a way to help her audience understand than most people you deal with. I wasn’t talking to just a company, but a human being. Someone who cared. Even when it became time for the bad news, I was not mad or irate with Lorie (sorry in advanced for the spelling) because she handled it with care and explained every detail I had questions about. If your supervisor read these reviews- you deserve more. Whatever you’re making, add another 0 and it’s still not enough. Lori you are absolutely incredible. This isn’t enough but hopefully you will be recognized and appreciated. Normally I say I do these surveys/reviews but don’t commit to doing them. But, I would not do right by you in silence Lori. Thank you again!”
“Owen is my Insurance Agent and he is always on top of my issues and he is always there for me, even it's something small I can always count on him. I have no issues at all with Allstate and I don't plan to. I had been with about 5 or 6 other insurance companies and never recieved the service that I do with Allstate. I am very happy!!!”
9AM - 5PM
2812 E Joppa Rd, Parkville“I'm new to State Farm but it was really easy to get what I needed. I talked with Alec and he was very patient and helped work me through the steps. They have great staff here and are always available to help”
9AM - 5PM
6304 Kenwood Ave #1, Baltimore“I have several foreign market vehicles ranging from a JDM R33 GTR to a UK imported Defender 90…all of which I only have thanks to Anna Valvi. When my previous company just randomly stopped insuring my JDM Land Cruiser, she came highly recommended by people in a car group on Facebook. I quickly found out why when she not only got me coverage for the Land Cruiser as a daily driver, but beat all competitors’ rates both on my collector car policy and home policy. Within a week I switched EVERYTHING to State Farm for one consolidated and fair monthly bill. And when nobody would supply the windshield I needed for my JDM Skyline, she authorized me to buy one myself and still honor my windshield coverage. Needless to say, her office will have my business for a long time. I just insured 3 more vehicles with her, and I recommend her office every chance I get.
*Side note, I previously contacted other State Farm branches about insuring my imported vehicles and they were clueless. This is NOT the standard, it’s far above it.”
“I’ve been with Matthew Valcich and Allstate for many years insuring my business. Anytime I have ever had a question with any of my business vehicles Matthew has returned with a solution within hours if not sooner. Even throughout a busy day Matthew has at least touched base with me only to get back later with additional information allowing for a pleasant experience. During the January 9, 2024 Winter Storm to hit the east coast my business location was flooded which caused some water damage to the wood flooring base to my service truck. After logging this experience with photos, time line, Matthew was quick to offer instructions on how to get things moving for repairs too include follow ups making sure I was taken care of. Actions from a person as Matthew displayed reflected he was more than just an agent, he had become something more resembling family. Within 3 weeks of submitting a claim for this storm damage, I was made whole only to proceed with repairs. In what seemingly is a rushed world we live in today it’s comforting to know someone actually does his or her job like a true professional.
Thank you Mr. Matthew Valcich, Tommy Solomon – Solomon Yacht Restoration, LLC”
“It was really great for the most pert, however my last conversation with a lady who answered the phone was very difficult. She was unfriendly and brash. I tried reasoning with her but it was her way or the highway. I did have a young man when I first transferred my account from my aunt to myself because it was willed to me in her estate. He did everything he could to assist me. I did not have all of the documents that were needed to complete the transfer and he gave me some time to locate them and called me back. It was a great experience and he was very kind. I hope that she can learn a few things from him.”
“The problem I had was that there are too many companies that are involved, you have ALE doing one thing & from my experience they are not really proficient at what they do and after all that was done I get hit with an investigation, I tell you being homeless really sucks and if I found out about a third-party involvement I would be extremely mad, I lost everything and really what I got would never replace certain things that I lost, ie one of my cats, a friend of 10 plus years, my religion things, so . I am sorry but how it started working with All-State was fine ,but it ended bad”
“I've been with Bob Duda for years.... Service is always great and fast. I've never had any issues or felt like I was not getting the best service available.”