-
November 2023 by William Lawson
They had what I wanted and a lot of other things I liked and will get when I return
-
November 2023 by L L
Unfortunately, in my online order I was sent 2 different sized shoes. An 8 in women and a 6 in women which of course meant I could not wear them. I had to travel to the mall to do a return with hopes of an exchange however they did not have those in the store and when the store associates checked online they didn't have my size so this was all around a big disappointment
-
October 2023 by Kimbley Green
I was truly frustrated behind my experience at a place I frequently shop however they retained me as a customer because of Muhammad. He went above and beyond to help me. My grandson really wanted the ghost air force sneakers and even though it started out a hot mess, Muhammad cleaned it up. Thanks alot!!!
-
September 2023 by Shawntay Stevenson
I ordered the rose whisper and white dunks online, they sent me one shoe. I contacted customer service and was told the stores don’t check the boxes before they ship and I had to pay again to get another pair. As a first time shopper I was annoyed and completely turned off by this company. I would not recommend ordering online from them.
-
September 2023 by Srg
Store associates were awesome!!! Very helpful. Store selection limited but worth a try.
-
June 2023 by malika jackson
Been in a few times and it's a decent store.. Not a lot of Puma stuff but I do always manage to find something puma related that interests me
-
May 2023 by noo'dells fitz
my guys at the store in whitemarsh mall always gets me right...no questions about it...lubs em down..?✔
-
April 2023 by Kia Dyer
I placed an order online and they canceled my order due to inventory issues. I was very disappointed. The website shouldn't allow you to place an order if they don't have enough merchandise to fullfill the order.
-
April 2023 by Og Rell
The manager is always welcoming and not on your back trying to get a purchase.
-
April 2023 by jason simmons
Nice shoes and other gear ! Little on the expensive side though...but nice
-
November 2022 by Chuck Brown
Please be really careful when ordering from Hibbett online store, first of all they have a call center that really can’t give you much information about the products you order. I ordered a pair of shoes 10 days ago after the 5th day I went to the tracking number they provided and saw that there was a packing label created But no package at USPS. I waited another couple of days still no package at USPS. I called the customer service number they place me in hold for 45 minutes just to tell me that they needed to have a 2nd party vendor to locate my shoes and I needed to put in a claim with this 2nd party vendor to locate my package and ship it out. I asked for a refund however, I can’t get that refund until after the company does it’s search,f unny thing is they charged my card in an hour but didn’t have the same energy getting me my shoes. I will NEVER order anything from this company again and I suggest you be careful.
-
September 2022 by Brandon Wiebusch
1 order never shipped another was lost. Cant contact Hibbett just have to wait for Route to handle the claim. So not only did I not get my shoes, my money is tied up waiting for a 3rd party to process a claim. Awesome job!
-
September 2022 by Jason O.
Online order came with one shoe. No efforts to send me a new pair. All the work was put on me to return. Very disappointing customer service
-
June 2022 by TJ Da DJ TV
Hibbert Sports is worth a look at the Whote Marsh Mall icon. I've found some cool hats and shorts in store. Their shoe section doesn't really appeal to me like it should. The sales associates are always cool and they male me feel comfortable when browsing the store.
-
June 2022 by Bunny C
Never again will I order from this company. I ordered my son some PSD underwear from them and to my surprise they arrived quickly only to find out that they have the sensor on them. I immediately chatted with an agent that suggested they give me a 20% refund. I ordered online because I’m unable to go into the store which means I’m unable to return them and 20% is little to nothing. These underwear weren’t cheap and he could have gotten 10 pair of Hanes for the cost of these. Don’t buy online they won’t help at all.
