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August 2024 by Abigail Kohajda
Bakery services are horrible, bakers are lazy! Cakes look horrible and over priced. Icing is smeared on the lid, no one is ever in the back to write anything on the cake then I was told “ they probably run in the back to avoid doing any work “ by another employee. Really professional.
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August 2024 by Lynn Lott
This is the second time I've ordered a cake from their bakery and requested buttercream icing and they gave me whipped cream. I believe they need to hire people in the bakery who can read the order correctly. I won't be ordering from them again. And of course now I just had to get a generic cake out of the freezer for what I consider to be a special event.
Update: I think I figured out what the issue is on their website you have a choice of white icing or bettercream. I read that to be buttercream but evidently bettercream (which is actually a brand name) is a type of whipped icing. Very confusing. They need to straighten this out so people don't make errors like this. Am I to assume that white icing means buttercream?
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August 2024 by Pam Hoffman
Very clean store, has a good deli selection and many varieties of prepackaged food.
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July 2024 by Brian L
Always out of stock of items. Not great sales. App is not good. Pickup process & staff are good & friendly
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July 2024 by Alicia “Ada” Gray
Today I had issues with my giants app and retrieving my digital coupons and I went to customer service and a rep name Michelle could not help me with the matter, I then asked to speak to a manager when a black male attempted to assist but also could not help me, he walked away and left me at the counter. I had to call giants customer service for further help who took care of the matters. This happened at 1:35 today. Terrible customer service and I am highly disappointed I have been a loyal customer for years!!!!
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June 2024 by Tim
This is our preferred "non-organic" grocery store, mostly because of self scanning.
Their produce, however, is consistently sad. Third rate. So we hit up Mom's for those
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June 2024 by Janet Lorden
There is never a person at the bakery, meat dept or seafood dept when you need someone
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June 2024 by Dylan Nightingale
Bad currently.
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May 2024 by Rhonda Hammonds
Always lines open when I arrive. The pharmacy is usually on point. I never buy produce so I can’t attest. The store is clean and organized.
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March 2024 by Laxman Paudel
I just try to shop for my baby from my wic cardA lady yelled me because of over shop . And I fell bad and retuned all stuff .
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February 2024 by Lawrence Russoe
Peace & Blessings! My 5☆ rating goes as follows: the store was clean, neat, and well stocked. The staff were friendly, patient, helpful, and knowledgeable. The prices were good and reasonable.
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February 2024 by Ms. G
Very clean and easy to find merchandise/ food.
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January 2024 by Brittany Green
Today I walked into my neighborhood Giant to make a purchase, included was a deli order. I got all the way home and realized the deli gave me ham instead of turkey. I knew I had to go back to the store because my family does not eat pork, and my son needed lunch meat for his lunch for the remainder of the week. I got into my vehicle and made my way back to the store. When I arrived, I went to the deli and told the clerk that I had just been in the store, and I asked for turkey but was given ham. While she was preparing the correct order, I tossed the ham in the trash in front of the deli. The clerk asked what did I do with the ham because I needed to do the proper exchange at customer service. I told the clerk I didn’t mind going to customer service but I threw the ham away and showed her where it was. I TOOK THE TURKEY TO THE CUSTOMER SERVICE COUNTER WHERE I MET CLAIRE. I explained to Claire what happened. She said okay I’ll go back and get the ham. I WAITED FOR CLAIRE TO RETRIEVE THE HAM FROM THE TRASH AND COME BACK TO THE CUSTOMER SERVICE COUNTER. Claire scanned both deli orders and told me there was a $5.30 difference. I told Claire I would be right back because I left my wallet in the car. I thought I could go to the deli and they just swap it out. I grabbed everything on the counter including the meat and told her I would be right back. Claire yelled you can’t take the meat out of the store. As I walked to my car, I heard Claire, on the overhead speaker, call security to the front for theft. I got my wallet out of my car and returned back to the desk. I asked Claire why did she have to do all of that. If I had any intention on stealing the $5.30 in meat I would have never went to customer service on my own after receiving my correct order. I also would have never waited on Claire to come back to the customer service counter after she went to look for the ham in the trash. Furthermore, I was wearing a full fire department uniform. Claire racially profiled me. I have a livelihood, I make an honest living. I have no reason to steal, especially not $5.30 in deli meat. For her to do what she did was totally humiliating and an insult to my character. I shop at this store all the time. I do not appreciate how Claire treated me as a guest. The manager was called to the counter and she tried shutting me up by interjecting as I explained what had transpired. She apologized with an obvious lack of empathy. The manager did refund my money and gave me the order for free, but honestly as an African American that just wasn’t enough. Everybody is not out to steal, every black person does not have ill intentions. Despite what Claire has heard or seen on TV, every black person does not live in poverty. I plan to never visit this store again. I hope Claire learned a valuable lesson.
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January 2024 by Raul B.
They never have bags to purchase. They always run out of the 50 cent and 2 dollar bags. It's so frustrating when all they have is the 5 cent paper bags. Go to Lidl, Aldi, or Walmart! They have plenty of reusable plastic bags to purchase.
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January 2024 by Albert Nieto
I don't go to Giant food that much but when I do it's a pleasant experience very clean store and the scanning guns when you can put your stuff in the bags that you bring and then you could just go to the counter and check out very efficient
