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December 2023 by Phil Snyder
Excellent service! I routinely purchase industrial/marine coatings and have also used this specific store location for regular "house" type paint. The level of service from Michael and Zach is second to none. I won't shop anywhere else for paint..... period.
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July 2023 by Betty Davis
Talk about GREAT CUSTOMER SERVICE.....Sherwin Williams' staff in North East, MD are amazing. I purchased 3 gallons of what I thought was the correct shade of green a couple days ago. When I realized I had made a mistake in picking out the wrong paint, as it was the wrong shade when I got home, I took the 3 gallons back, and they worked very hard to add yellows and whites to correct my error and get it to the correct shade. Even though they tried everything, it didn't work. I said ok. I will just eat the cost of my mistake, and I asked them to make the correct green, which they did. WHEN I WENT TO PAY, THEY SAID THE 3 NEW GALLONS WERE FREE. Even though it was MY mistake, they ate my mistake and basically gave us $190. I can't thank them enough. We use nothing but Sherwin Williams because it's top quality paint and the customer service is amazing. No other store would have done this for me. I'm very grateful, and I encourage everyone to shop Sherwin Williams, especially North East. Their great customer service is amazing. THANK YOU SHERWIN WILLIAMS and the very fine young men who helped me today, Wed., July 19. I will always remember your kindness in bailing me out! God bless you!
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May 2023 by Joseph Farmer
Helpful, knowledgable staff, in and out with the products I needed. We joked about how much of a pain the Dunkin Doughnuts drive through next door makes it hard to get into the stores there.
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March 2023 by Emily Fletcher
As always love Sherwin Williams. Staff are always helpful. We enjoyed the pro luncheon - had a nice tailgate picnic.
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March 2023 by Aladdin Taskin
Great customer service, best sherwin-williams store ever. They help you with anything
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July 2022 by Wendy Scott
Very helpful and knowledgeable sales staff! Ben answered all of our questions and helped us know which was the best paint for our needs. Highly recommend this store. Quality paint and quality service!
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November 2021 by Chris Wagner
This Sherwin Williams store had the exact paint I needed and the sales associate was very polite, helpful and quick to get my paint.
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April 2021 by Tony Twigg
Staff very helpful and knowledgeable about the products
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February 2021 by Stephanie Jones
Each time I visited this store, the associates were friendly, knowledgeable and made sure I was satisfied with my purchases. They inquired if I had everything to complete my project.
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December 2020 by John Magness
Excellent service and advice on materials for a number of projects. Nice to patronize specialized stores for knowledgeable, personalized service
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November 2020 by Michael Gahring
Manager was awesome, I came to work from ,pa. She helped me get everything I needed to get finish my job!?
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September 2020 by Sean Durgin
Knowledge staff, quicker than going to the box store
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July 2020 by Mike Noll
Taking on some painting projects during a pandemic was going to be a hassle or at least I thought. I was able to order all the supplies that I needed, pick from an array of wonderful colors, and get my questions answered by Chris who is very customer-focused. You can order everything online and even pick up everything at the curb. Not only does Sherwin-Williams make quality paints, they also make your painting job very easy to complete
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June 2020 by Mandy Walters
Amazing. I was so upset. I went to Maryland to paint my mom's porch floor. She ordered paint from Home Depot Curb Side. Yup. Not paint at all. Just clear gel substance. I immediately went to the Sherwin Williams in Northeast MD. They were amazing. I bought 2 gallons of the correct paint for the deck and it looks beautiful. Thank you Sherwin Williams for saving the day. I traveled from PA. I'm a forever fan.
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April 2020 by Jill Drazek
All associates are friendly and very helpful.
