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March 2024 by Max Grace
Lisa and Ann-Marie provided top notch service.
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November 2021 by Aibis Design
Took my 2019 personal and business taxes in to the Walmart location and had a typical experience, until the person whom I handed my files over to became sick and was unable to do the taxes. I was assured it would be handed over to someone else, but that never happened and they did not get my taxes done nor could they find my original files until months later, past the original deadline. There were times where I could not get in contact with anyone about the status of my taxes and it seemed as if I wasn't even in their system to get things finished. They discounted the original fees, but the experience as a whole left me unconfident in their ability to do taxes, keep track of clients, or even return a simple phone call.Do not recommend and even though my experience was certainly an outlier, the people I dealt with had no idea what was going on with my filing status, so be warned of their incompetency and lack of communication.
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March 2020 by Jennifer Mangesian
Sharon is the best. Can't wait to see her next year.
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March 2020 by Roy Reynolds
Mrs.Adkins is very professional at doing my taxes and she represents Jackson Hewitt Very Well and cares about her Veterans being I am one I will repeat coming back and telling others about your services
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March 2020 by jermaine SHARP
Very good work
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February 2020 by Richard Simpers
Was fast and easy. No hassles would recommend then to family and friends
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February 2020 by Katy Schulze
I love my getting my taxes done by them and the lady Sharon is wonderful at her job
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January 2019 by Raymond Glassford
Made a appointment for today between 11-12 today. We come on time to find the woman helping another customer. Ok fine. The woman goes off and says oh I forgot your appointment, can you wait 30 min and I might be done. I think not . Not going back there. And after 15+years going to Jackson Hewitt with no issues. Lost my business. What's up H&R Block?
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January 2019 by T. K
We just went to walmart to Jackson Hewitt in Elkton Md. walmart. They offer a cash advance and prequalified us on their website. We sat there for 1 hour and a half to be told it takes an hour for the funds $200-$400 to be deposited on the debit card they give you. Then she said it take 1 hour to see if they approve you up to $400 dollars. Lies lies lies, it took only 30 minutes for them to deny me? Then they said bring back my w2 to qualify for $500 dollar advance. I will not be going back to them, and i will spread the word about how they play you to come in and predo your taxes! Then deny you! Don't waste your time and gas like i did. This is the truth today is 12/29/2018.