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February 2024 by Crystal Floyd
I went to get windshield wipers today, and the manager(Michael Cannon)helped me find the right ones for my car. Then he offered to install them for me. So of course I said yes! He was super polite and installed my new wipers in less than 10min. I’ll definitely be sure to come back there for anything else I need.
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February 2024 by Shanna Corbin
Stopped by here to get a headlight for my Nissan Versa. Charles Cannon helped me out. He was professional and super helpful with his advice. Also gave me a laugh. He then helped install my lightbulbs and educated me on why they wear gloves..cool fact.
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January 2024 by Scott Witman
They were very helpful ?
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December 2023 by Ashley Greenawalt
i went there for my online while i was there the girls were very helpful but not very knowledgeable about the questions i needed answered
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December 2023 by Tara Detweiler
Very knowledgeable, great service, had a lot of patience and took time to explain things. Thank you North East MD AutoZone.
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November 2023 by Megan Malin
They were very helpful and kind and found what I needed right away , They also put the wiper blade on for me the correct way vs what the elkton location did .They have grate customer servis hear .Came to them after I came from the elkton location that look my wiper blade off my ford escape and did not put back on after they took of off with a screw driver .I will keep getting things for my car from this location from now on .
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September 2023 by Nancy Davis
Aaron was quick with the solution to our problem. Talking about going beyond the call of duty! Good people of AutoZone ♥️ thank you for your help in our clean up efforts. Thank you Aaron thank you AutoZone ?
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August 2023 by Robert Schramm
Associate was very nice, friendly attitude very helpful for the parts that we needed.
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August 2023 by Austin Ray
Nothing but good things to say about Charles Canon and the other employees here at the Northeast Auto Zone. Had a hose and clamp blow off on our work truck and he had us repaired and back on the road in about 15 minutes of pulling into the parking lot.
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July 2023 by Wendy Falko
Went in to purchase bulbs and wipers. Had the best service ever. Garrett worked with me to make the stressful situation much better. I appreciate all his time and Effort in helping me. He deserves a promotion. He went above and beyond what he was required to do. Really appreciate him. Thank you for your amazing customer service!
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July 2023 by Margarey Kyle
Auto Zone in North East MD, the manager Charles is the true definition of customer service. He and other staff were amazing, helpful, friendly. The Auto Zones in PA need to take lessons. I needs low beam bulbs. Charles went looked at mine after I said the side plugs were not what my car used. He was so professional and got me on my way. I live in Berks Cnty PA and the Auto Zones near me refused to listen to me, refused to go look at my bulbs. Total night and day experience. Charles Cannon your a blessing.
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July 2023 by Jason Kakas
Charles was such a helpful manager, I bought headlights there and he installed them quickly while also showing me how to do it, thank you so much charles
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June 2023 by Britney Pirozzi
9 times out of 10 they give the wrong parts. It's very frustrating and having to constantly go back to get the correct ones, even for numbers matching numbers vehicles. It's a shame because they have the most parts in- stock, so we always go back, even if it is 2, 3, 4 times until we get the correct part.
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May 2023 by Matthew Stevens
I ended up snapping the head off of both screws for my son’s rear license plate. I tried for hours to get it out and nothing worked. On Sunday morning I drove the car up to AutoZone to see if I could get some help. Charles, the Manager, was great! He even came out in the rain to help give me some ideas. I ended up buying a bunch of different things that would help me out. Once I got home I had my son’s plate back on in 20 minutes. Charles definitely went above and beyond.
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May 2023 by Richard Davis
I’m always stressed about getting my car fixed because I have no idea what I’m doing. I went into AutoZone Auto Parts and met Nick and Charles. The customer service was great and they wasn’t about taking your money they genuinely want to help people out. I will definitely be coming back here whenever I need help with my car.