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January 2024 by Andrew Wilson
Had a wonderful baking class with Karla! Super fun. My wife and I will definitely be back. Perfect Christmas present!
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December 2023 by Angie Messer
What an amazing store! Calvin was absolutely wonderful! Tina helped me too, and she was truly spectacular! I recommend the store to anyone!
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December 2023 by Michael P.
We were gifted a lovely 13x9 baking dish, Sur La Table brand made in Italy. It quickly developed a crack through the middle after only modest 350F cooking. Clearly a defect in the pan, crack along an internal grain. I attempted to return the dish for a comparable replacement, but was denied since I didn't have the original receipt. This store/company does not back up their products-very disappointed.
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December 2023 by Mark
Selection is decent for home chefs. Customer service is very amusing - I now play a game of waiting for someone to greet me or ask if they can help me and it never happens. Staff can be standing right at the front of the store when one walks in or pass you in an aisle and they never say a thing.
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December 2023 by Richard Welch
Classes and chefs were awesome! Customer service was awful! Nothing was resolved - there does need to be 2-way communication in order to do that.
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December 2023 by Helen O.
Attended class last night. I do not recommend Sur La Table Cooking Class. Waste of money and time. Recipe, ingredients and instructor good, but poor execution by Sur La Table. It was pricey cooking exhibit. Only 9 people in class with four (4) burners available and no recipe, but Sur La Table required 4 persons to one (1) burner with instructions provided by instructor. It's not a cooking date night when 3 people watch one person cook. Although mature adults, we were treated like small children. Sur La Table does not permit attendee to touch the blender and pulse 3 times to make the dough for crepe. Only the instructor is allowed to use the blender. Save your money, watch a cooking video. Sur La Table needs to make class more hands on for all participants to learn and experience how to cook the advertised meal.
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November 2023 by Julia O.
called at 4pm to confirm my 7pm class. they couldn't confirm as they had to speak with the instructor to check the list and said they'd call me back. then proceeded to call me at 6 when I was already on the way to the class to tell me instructor is sick and had to cancel. waiting for my refund.
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November 2023 by Barbara W
Don’t go to the Pike & Rose store. The w are rude, and don’t know the products I brought back some items that I purchased online that hadn’t even been open and out of their packing. The employee spent an inordinate time looking at each item and then saying they were used. Fortunately after 20-30 minutes the manager was called and stepped in. He seemed great. I know that employees are hard to find, so im sorry for him.
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October 2023 by Elizabeth V.
Worst customer service ever! Purchased a tea kettle. It did not perform as expected - low whistle sound was barely audible. Spout too hot to touch to pour the tea. Manager would not accept return or exchange because. She said it wasn't in new condition - small water mark on rim. I rubbed it off. She wouldn't take the item. Store at Pike and Rose, Bethesda.
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September 2023 by Bahruz B
I recently attended a French patisserie cooking class at Sur La Table, and it was a blast. Our chef instructor, Karla, was fantastic - knowledgeable and fun. The kitchen setup was great, but it could have been even better with fewer people per station.Despite that, I had a fantastic time and learned a lot. Overall, I'd highly recommend Sur La Table's cooking classes, especially if you're into pastries. It's a great way to have fun while picking up some new cooking skills
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August 2023 by Michael Jones (Asrei)
Tom provided us with a fantastic experience in the cutlery section. Enjoyed all the merchandise here. Greatly matched my sense of taste and I believe the quality was authentic for every piece. Nice spread, thank you
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August 2023 by Juanita Q.
I booked a kid's summer camp cooking class for my 11 year old daughter in early August ... Global Flavors. Thought it would be a fun class although pricey for a 2-2.5 hour a day but something she could do with a friend and hopefully learn something. My daughter eats a variety of things, not super picky but hands on and up for a challenge. The first two days were a flop; my daughter and her friend were not happy that they didn't prepare or cook the food themselves and they didn't like the food either. Third day they had a different chef, this was the only good day, and I had hope for the rest of the week, although there was no improvement. By then, there was no point in reaching out to the store, as the camp was almost over. Classes were never even two hours, sometimes it was slightly over 1 hour (when parents arrived the kids were playing non-cooking related games), one of the chefs didn't seem to have cooking knowledge, didn't allow kids to prep food, and the kids didn't like the food (food shouldn't be super fancy for kids). Overall, felt the service provided wasn't close to the cost. Looks like the reviews for the adult cooking classes are mostly good, perhaps they don't think the kids will complain or tell their parents. I understand this was a kids cooking camp and I wasn't expecting my daughter to be an Iron Chef after taking this class, but completely not worth the money and a disappointment!
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July 2023 by xojas
I’ve had a wonderful shopping experiences at Pike&Rose Sur La Table, mostly due to the associate Jasmine (who has the same name as me lol) but she went above and beyond for me because I came in on a whim a few weeks ago and found this beautiful Miyabi 8’ Chef knife but they didn’t have it in stock at the time, Jasmine took my number down & kept in touch and held the knife for me till I was able to come back plus she was able to price match a Cuisinart Food Processor!!! She made shopping at Sur La table very pleasant, I’m so thankful to her!
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May 2023 by Matt Loory
Not sure where this Tom guy came from but he was fantastic. First off, he seems to know everything about every section of the store. Second, he was charming and interactive with my whole family. Third, even though I come into this store all of the time, he was the first to ask if I was a veteran (I am) and got me a discount.
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March 2023 by Bill Davis
People are great in the store and can help you find exactly what you need.
