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November 2023 by mekbit bezabeh
Not one to write a review but the attitude I endured forced me to write one. The lady I wish I had the name of had a terrible attitude on her and mug eyed me the entire trip. Maybe it’s because of the color of my skin because her tone with the young white girl and I were two different people. I won’t be stepping in there ever again.
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November 2023 by Hailey Blue
This is the best Sephora i’ve ever seen. All the cuties here are so professional and helpful. i swear it’s ALL the staffs and beauty advisors that works here ?so satisfied with every purchase experiences. Vanessa, Erielle, Kristin, Mary, etc. you guys are so good thank you for letting ppl getting beautiful and wonderful!
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November 2023 by Stacey Lynn
Fast, friendly, knowledgeable staff. Lots of beauty options.
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November 2023 by Ranisha Parker
Wouldn’t recommend for any makeup appointments, not even last resort. Booked an appointment for a Saturday at 5:30pm with specific makeup artist Chi. Arrived and instructed where to go (by makeup bar) she was no where to be found. Stood there for about 5 min amongst so many other women waiting to be serviced. No1 ever acknowledged me so I mentioned to one of the artist I’m here for a 5:30pm with Chi. She said she would go find her. The lady Chi walked out never acknowledged me went to service another face. Some other nice lady was assigned to me at about 6pm 30min later and the lady that went to find Chi stated I would receive a complimentary gift bag for the long wait, mix up and inconvenience on there behalf (Never Received) Like earlier mentioned the lady who serviced me was nice but did a horrible job on my makeup. Bad customer service , rude and unprofessional & no structure. Never again!
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September 2023 by Cecilia Diaz
I dread coming to this Sephora. I don’t know If it’s because I’m young but the workers there follow you around the store making me think they think I’m stealing. They ask if I need help way too many times than usual and just stare me down. Today this white lady with blonde hair kept following me and my aunt around, and she kept asking if I needed help, and insisted I get a color match for a foundation. I politely declined 3 TIMES and she still ignored my request and made me get the color match. Made me extremely uncomfortable I didn’t end up buying anything and left. It’s as if she wanted an excuse to not keep her eyes off me. Don’t know if I’m reaching but I’ve worked in retail before and I know this is a technique used on costumers if you have a suspicion of them stealing. I was very annoyed and felt like it was an invasion of my privacy.
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August 2023 by Kathy B.
It's so disappointing when you go into a retail store expecting a pleasant experience and come out feeling looked down on. There was no effort to help us in the store. The store was extremely poorly stocked. No one is around to tell you whether they have stock that isn't out. When we went to check out the three 3! people behind the counter were too busy talking to wait on us. Once we started checking out the cashier pushed the credit card, the points etc. Be better sephora!
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August 2023 by Amelia T
The ppl working there are so kind and welcoming!
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July 2023 by Mel Ro
I haven't been to this store in a while.. Went today around 10:30 am, store was pretty empty. The few employees that were working, were greeting or existing customers. Instead they were on their phones or chatting amongst themselves. I actually needed assistance, but the employees were "busy". This is the WORST experience I've had at a Sephora. I'm glad there are other beauty store options in the area to consider in the future.
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June 2023 by Sasha Kochanova
The workers r super nice and the location is super asthetic. It’s always a little messy on the shelfs ( especially on drunk elephant) but who am i to judge. Also this place isn’t usually busy so i would def recommend
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January 2023 by Keelah Davis
Lola was so helpful! I went in to get a sample of foundation and she took her time and matched me to a couple of different ones. She was patient, personable, and knowledgeable. The only downside to my visit was the new company rule where a customer can’t sit unless they’re having a service done which is very silly and quite ableist to be frank. Even though it wasn’t Lola’s fault she was kind and apologetic about it which I appreciated.
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January 2023 by D Orellana
I found many good finds at this Sephora, although the highlight of this shopping trip was the customer service Vanessa gave me. She's AMAZING! I have always had a hard time in these types of stores with rude/snappy employees or no help at all. Vanessa was extremely attentive, helpful, kind and understanding. I hope she gets the praise she deserves for her great customer service & hardwork!
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November 2022 by Jennifer Rodriguez
Extremely rude cashier.. did not get her name but as a ROUGE who always shops at this location I am extremely disappointed.
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October 2022 by Emil Potersnak
Staff was very friendly. And extremely helpful!! I highly recommend this store
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September 2022 by Jasmine Johnson
Do not waste your time shopping at this store. I had the worst experience. The rudest and most unprofessional Sephora I’ve ever been to. The first lady seemed irritated when trying to help me. The lady at the register had an attitude. I didn’t get greeted not a “Hi” or anything and when I left she just handed me my item and kept looking at the register without a single bye or have a nice day. I’m usually not the one who write reviews but I felt very uncomfortable shopping at this store today. None of the staff seemed like they wanted to be there. They all had an attitude. From the looks of the reviews, this seems like a normal and consistent thing for this store. I will not be coming back.
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September 2022 by Oula Zaim
David and Christina were really helpful and kind , They made it a wonderful experience by helping me out on not missing my discount offer and finding the exact products I was looking for !