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9:30AM - 3:30PM
12156 Nebel St, North Bethesda
Hardware Stores
“Relentlessly helpful and plain spoken, I've asked a few things that they weren't sure how to answer, not many but a few. I know they weren't certain because they told me, I am not sure about that and don't want to give you bad advice. Go. Go again. They want to make your life easier and they succeed.”
“Great store! Just had class there this past Saturday and the teacher Henry Bockman is very skilled and knowledgeable and willing to help others learn! And wanting them to succeed ! I am very grateful for the opportunity to be able to get supplies from the store, and taking the class there!”
“I feel lucky to have such a nice hardware store in the neighborhood. The staff are friendly, so knowledgeable, and it feels like they’re really invested in my issue/experience. In bigger stores, I’m often walking around for ages trying to find someone to help me. And when I do find someone in the bigger stores, they don’t have much experience with the products so I end up trying to navigate many options with no guidance. I feel confident in my selections and the value of the products I’m purchasing after visiting McLean Hardware.”
“Edit: credit where due, they went out of their way to reach out and try to figure out a return option after this happened. It is much appreciated!It’s a typical Ace. Half the people who work here act so bothered that you’re interrupting them at the cash register to check out. Been bugged a few times but writing a bad review because they wouldn’t let me return a $75 product because the cardboard box it came it was partially ripped on the top flap (“unsellable”).”
“The level of customer service here is excellent. I have a retrofitted grooming van with all kinds of custom hoses and fittings. One of them broke and I had a major leak. I explained my problem to Mike and he was able to retrofit a toilet supply line, a hose barb, and clamps to create what I needed. He cut and fitted everything on the spot. I will be coming here for all my hardware needs in the future.”
“This is a small neighborhood hardware store but they keep an impressive array of hardware, tools, paint, garden, and "lifestyle" items for most DIY projects. Where the big box stores are geared to accommodate contractors, Annie's aims for the individual and their residence. Staff is always friendly, the store is well staffed for their size so there's always someone available for questions or assistance. I really appreciate a hardware store that can still operate in the neighborhood without leveling 15 acres. Factoring in my time and general frustration with large box stores, the prices for a quick trip down the street are competitive with other options.”
“Prices are a little high, but convenience and location make it worth while. Couldn't find the right size metric screw. Had to get some special metric screws today and they had them! Metric nuts had a high price tag.”
“My favorite thing about this place is they are kind to hardware dummies. No condescending tone no matter how clueless the customer. Plus someone always on deck to help you find something as soon as you walk in. Shelves always fully stocked -- and don't be fooled by the seemingly small size of the storefront. Plenty more supplies in back, next door in the paint store and upstairs in housewares.”
“They had the plants I wanted! I got some great plants, albeit a bit pricier than a nursery. All were healthy, well cared for, and beautiful. I'm glad I stopped. They are the only nursery that had the exact plants I wanted.”
“10/10 Store I would say the best hardware I ever been at, They have nice and knowledgeable employees, they got literally everything you need even if the store seems small, I’ll begin coming here more often definitely worth the drive!!!”
“Long story short here . I needed to retrieve a key from a defunct lockbox for one of my listings . Make no mistake those things are built not to be broken open . It took two guys 30 Mins to pry it open for me using bars and wrenches . And they did it all with a great attitude. This place and team are the absolute best .”
“I have come to this store for a while now to get the fittings and hoses that we need for our WMATA facilities and Mr. Gabe has always come thru in getting what we need. Very knowledgeable and quick to respond. Recommend this store for any fittings or hoses.”
“Skip the mega stores and come here for everything you need. You'll actually get friendly service and yes, there is a mulch pickup section. Love this place!”
“Strange review here, but I am a 20 year old female and my headlights both went out at the same time traveling at night. I live about 3 hours away and I stopped here for help. I arrived 25 minutes before close and every worker came out to help me with my car. They spent about 45 minutes checking my fuse boxes and headlights as well as charging my phone. The workers here are more than kind and extremely willing to help a stranger in need. I recommend Glen Echo Hardware store for all of your needs.”
“This Tenley store which is tucked under the Target has become my ‘local’ Ace. Sadly we lost our Ace in Woodley Park. The staff are helpful & friendly. On recent trips Juan & May both helped me find what I was Looking for in the store’s tight aisles. The store is is only a bus or train ride away, and is dog friendly!”
“Gregory was the best. I am a former 100% mystery shopper recipient at Logan circle, so I know what it takes for great customer service. And he had it. He had dreads and glasses handsome black man I hope that's his name?”
“Wow! I am just so pleased with my store experience today. A little cutie patootie named Max helped me out so much today! I came into the store today in search of soil for my gardening pots but I needed help as I did not know which I needed for my pots. I went up to a young man named max who seemed to be seemed to be busy but dropped everything and started helping. He was a huuuuuge help. He taught me all of the nooks and crannies of soil and showed me everything I needed to know and which to buy. Also at checkout he was being a great helper as I was having trouble with my coupons, these gizmos these days are killing me. But he did what he should and called his manager over who later helped me, it was a life saver. He was such a polite young man too and even carried my bags of soil out to my car. Oh boy do I wish I was young again and could carry my stuff! This boy is a rockstar as most kids his age are too lazy to even do a job. When I was a kid everyone had jobs! 5 stars!!!!”
“Brought in a snowblower recently and it was repaired in a timely manner right before snow hit. When picking up my snow blower, i bought a ton of parts to stock up for my crew. Great service, knowledgeable employees, great products. This is my new go to place. Will definitely be bringing in more equipment to get ready for the spring.”
4 - 5PM 10AM - 1PM
416 N Stonestreet Ave Unit 10, Rockville
Hardware Stores
“They are now my go to small equipment repair team, especially by Exmark Lazer CT mower. Have been using them for several years. Very professional and reasonably priced.”
“The most challenging aspect of making that quick 'special tool' run to Harbor Freight Tools (HFT) is finding yourself standing in the middle ofaffordable disposable tool heaven.
How are you getting on the web to find a new 14 inch chainsaw blade for that the Chicago 14-in electric chainsaw you bought from there flight 45 dollars on sale or whatever to find out that the dang thing has been recalled because the power switch tends to stay on. I'm considering yourself pretty pretty skillful that you still got all your digits. Call up harbor freight Central to find out what to do with a recall and they tell you to take it to your local store and they'll deal with it and if you want to that chainsaw blade you're going to have to get it from another local hardware store they're pretty common but they don't stock them there.”
“Always helpful staff, free parking, they have everything for indoor and outdoor DIYers. Next to Target, Whole Foods, and Container Store so you can all your errands together!”
7AM - 5:30PM
19600 Frederick Rd unit e, Germantown
Hardware Stores
“These guys are great, always helpful and friendly. I get my mower blades sharpened here every year. I used to get my chainsaws sharpened here too before buying the tool to do it myself. I still buy my new chainsaw chains from them. They are custom made to length and they beat box store prices on them. I was surprised to find several items they carry to be cheaper than box stores and even Amazon.”
“We were shopping for ceiling fans for a new construction house. Jane Broomall helped us out and provided excellent customer service. The online capabilities helped a lot and made everything smoother and easier. Jane worked hard to find us what we needed at a good price. When we ordered, the price on the invoice was higher for some items than the price quoted, and when I pointed this out, Jane successfully got us a refund for the difference. I would definitely use Ferguson's again!”
“Their customer service is sterling! I had a problem with a faucet (that I purchased elsewhere) and Weaver's representative contacted the manufacturer, identified the part number, and ordered a replacement part even though the warranty had expired. Wow -- Thank you, Candace!”
“Excellent service at this location in Gaithersburg! Dealt mainly with Santiago and Fernando, excellent reps of this establishment. I utilized TW Perry for a deck project, using them for roughly 90% of my materials and they were extremely professional. There were a few snags during the process, but both Santiago and Fernando made them right! It was a lot of materials that were ordered so small hiccups like missing parts (very small ones) and damaged items (most likely in transit) are to be expected. They credited me for the damages and even gave me the missing pieces, without giving me any grief. A++ I highly recommend this location, looking forward to my next project using them and will absolutely be referring people word of mouth style. Thank you Santiago and Fernando, you guys are awesome!”
“Total Professionals, always. It’s a real pleasure doing business with the folks at IHD. I have no hesitation recommending them to any security professional looking for a great price and a deep stocking warehouse.Vincent G. “Bobby” Smith, Jr., CMLCertified Master LocksmithWashington-Baltimore Region”
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“This is such a neighborhood gem. Jonathan was amazing to work with and so knowledgable. They can really help you hone in on what will work best for your home. I'm a professional organizer and will definitely be referring clients who want to elevate their spaces.”