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May 2022 by T LMc
Would Not recommend. Very unaccommodating. Not sympathetic to military personnel during time of war. I should have read all of the 1 star reviews prior to going. They were distinctly on point.
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May 2022 by Tina Soul Food DMV
It's always a pleasure....my stylist keehia is always on point with the do...rate 10 thumbs up
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October 2020 by Sonia P
I was very happy with the look and the initial visit. Cykeithia was friendly and my new hairdo was awesome. However, there was confusing and conflicting information given by multiple texts and emails before the initial appointment, including a mandatory post of the salon's info on the customer's facebook page. That was easy enough to deal with. There was also confusion after the initial visit. I was told I got two free follow-up visits. There was no great detail about the visits, so I assumed that was where I would be washed and the locs checked. I contacted Cykeithia to make an appointment right after my initial visit, two weeks out, then three weeks out. She always needed to call or text me back, and even told me if my locks looked fine, I didn't need to come back. I never got an appointment. Then at about 4 weeks out, she told me I had passed the 30-day mark and would have to pay for any full-time services (wash, retwist, etc.) , though she would give me 50% off the follow-up visit, and that she had only offered one. I had never heard of any 30-day mark, and I had attempted to make the follow-up appointments to no avail. When I protested, I was told I was being aggressive. And she hung up on me. I had actually offered to just go ahead and pay for the full service, but she insisted that I do the follow-up first, which I saw as a waste of time, since I needed a wash and she could do all of the explaining, loc check, etc., at the same time. So after all of that, I decided to find someone more stable, less controlling, and much more professional to follow-up with. In closing, I will just say that the communication was disjointed and all over the place, and that Cykeithia has not found her footing as a professional yet. While the customer may not always be right, the customer should be treated with respect, and the professional should have clarity, make right on her mistakes, and keep her word.
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March 2019 by Victoria Nnorom
Very professional and one of the best hair stylist I know! No regrets and will continue to come back and get my hair done there, without a doubt. Great service all the way. I am most definitely satisfied.
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March 2019 by Sherman Wood
You want professional? Want your hair slayed & laid?! Need a fresh cut in a timely manner? Well stop playing and find your way HERE!!! So much love and joy as soon as you walk in and Cykeithia sets the atmosphere to deliver nothing less but a professional loving environment!
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March 2019 by Josephine Anti
Kiki offers a great service. Loved my hair the first time she did it, and I will recommend her to any lady looking for an excellent hair stylist topped up with a great personality.
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March 2019 by Edie Oliver
I was pleased ??with the pleasant welcome I received at my very first appointment. I'm looking forward to the next one. ?
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March 2019 by Michelle Lane
CK is the best! I thoroughly enjoy the service and atmosphere. I have sister loc and so happy to find a technician that is knowledgeable about sister loc and styling!
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March 2019 by Alicia Pollard
Cykeithia goes above and beyond to make her customers comfortable. Wonderful experience and wonderful style!
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March 2019 by Nathaniel Booker
I've been getting an hair cut for close to 50 years and I can say this experience has been one of my best.
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March 2019 by SAM Diva
I'm still getting compliments on the loc extensions I had installed in December. I'm pleased.
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March 2019 by Catrina Clark
My braids received wave reviews from friends and co-workers! Great style definitely turned heads!
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March 2019 by Mark
"Truely Awesome" with my locs/styles & most of all Cykeithia has a passion for what she does; she is officially my loctician.
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May 2018 by Tangie Travers
Never been here for services. Never had the displeasure of meeting Ms. Kumani, and based off what I have read, that is a blessing. Was considering this shop, and in doing my research and reading reviews, there is no way I would ever go to this place and deal with this woman. You can tell how rude she is by the way she responds to these reviews. Do better lady! Thanks so much Tiffany and MA whoever wherever you are. I feel you just saved me the worst experience of my life!
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December 2017 by M A
She was very friendly in our initial conversation and I was very excited for my upcoming appointment with her. It turned left when it came time to confirm her appointment on Style Seat. She proceeded to send several confusing texts, informing me about how to confirm my appointment and pay a deposit. I let her know that I was confused and then she proceeded to tell me that I was not tech saavy, that 50 year old clients understood her system, I had anxiety about her Style Seat process, basically disrespecting me as if I were her child like another reviewer on here mentioned. I figured out how to confirm the appointment but before I could even pay the deposit, she cancelled my appointment. Honestly one star is too generous. If I could give zero, I would. I was supposed to be a first time client and honestly from this one and only interaction with her today there was no way I would want to give her my business. Please learn to be a little less rude and more patient, especially when you send 100 texts explaining absolutely nothing. Be blessed. UPDATE: this is NOT Tiffany. And the way you just insulted whoever is Tiffany just shows how unprofessional and disrespectful you are. Clearly if this was Tiffany, the initials would have a “T†and would not be MA. Then you put that poor woman's information out to the public on google about what she studies and where. I honestly wish I was Tiffany so I could read your whole life. What is wrong with you? You like to demean people and make them seem like they are idiots when it's in fact you that does your job poorly in client acquisition. I'm a millennial with 2 masters degrees, you are just an extremely rude woman that does not deserve to even have a business the way you speak to people that give you their hard earned money. You actually told me through text that I had anxiety as well, lol you are a really foolish business owner. And you are the one with anxiety the way you send 50 texts saying nothing and trying to send texts with idiotic slang like you're young when in fact you're old as hell. But I wish you would actually act that way. You are entirely too old to not learn how to take criticism. Aren't you like 50? Lol grandma sit down. I have been letting everyone know about you and your stupidity and with this comment you left under my review, I will continue to do so. I will continue to post your Instagram, style seat, and Facebook all over the web along with the disrespectful texts you sent me. PLEASE DO NOT DO BUSINESS WITH THIS WOMAN, I HONESTLY THINK SHE'S CRAZY.
