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“Allison,Alex and Michael were all truly amazing!
The entire staff was extremely helpful and efficient! They were so easy to work with and got me exactly what I wanted with no hesitation!
I highly recommend to stop in and visit them in your car search! They can work miracles!”
“I had a great experience. Susan was very understanding, communicative, and helpful in all aspects. She helped me deal with the insurance company and walked me through the whole process. They painted the entire right side of my car. I dont know the name of the painter but he/she did an amazing job. The paint looks better than the factory paint. They detailed my car before returning it and it looked amazing. All around great experience.Service: Body & Trim”
9AM - 3PM
10355 Mt Savage Rd NW, Cumberland
Auto Parts
“To say that this buying experience was literally a joy is an understatement. I was very skeptical in dealing with a car dealer in my local area. I’ve just not had great experiences. I knew when Kristi Scott responded to my inquiry on a Sunday evening that things were going to be different. I had researched what I wanted, knew what I would pay, and knew what my trade-in was worth. I was counting on just test driving a car, going home to give it some thought, and going back and maybe buying it later. Of course, after I test drove it, I wanted it. Kristi answered all of my questions. She was professional and had me laughing and smiling most of my visit. Weimer gave me a trade-in that even the “out of towners” couldn’t match. I figured we would talk numbers and I would come back the next day to buy a car. No. Kristi gathered all of the information and set me up with Helen (who is just as funny btw) and these girls were going to send me home with my new car the same evening. The entire process took about an hour and fifteen minutes (only because I had to unlock my credit bureaus so they could run my credit). Otherwise, it would have only taken an hour. So basically, I got some good financial information, a great trade-in, a great deal, and a great vehicle! What’s not to love about that? Kristi, Helen, and Weimer Chevrolet…you all rock!”
“Excellent customer service. First one arrived damaged due to transit. They are sending a replacement to correct the issue. Couldn't be happier. I would recommend purchase from this seller again and again! Thanks guys!”
“Went to peers looking for a used tire, our budget is tight and they are always reliable. Found a very nice used tire with plenty of tread under $20. Can't beat that, everyone is very friendly also.”
“Another 5-star review for these guys! I chose this business based on the reviews and am happy to say the positive and plentiful reviews were warranted. I needed to completely redo the suspension on my truck but wasn't sure what route to go. RT looked at the old suspension, took time to understand what it was I wanted to accomplish and guided me to a solution I'm extremely happy with. Really nice guys, reasonable price and the turnaround was quick. I wouldn't hesitate to return here for any additional truck-related needs. They didn't ask me to write a review the way some businesses will; I'm just a happy customer. Thanks, GTO!”
“Erica was great - came in for a battery. Found the right one quick. Had it replaced in less than 10 minutes and we were on our way. She was friendly and professional. Great service.”
7:30AM - 9PM
617 Park St, Cumberland
Auto Parts
“Pulled into this store at 5 minutes to closing, needing a new battery. I had no tools to do it myself, and we were almost 2 hrs from home. Manager Bryan didn't blink an eye and got to work right away. After just 15 minutes, we were fixed up and ready to go.
What a gift Auto Zone was to us!
-the Wadels”
“The manager Gary Mayhew and his employee Alissa Breeding went above and beyond to help during a crisis while traveling half way across the country. My alternator went out and they helped diagnosis the problem, find the right part, and help anyway they could. Exceptional customer service!”
8AM - 2PM
307 E Main St, Frostburg
Auto Parts
“After rupturing a hydraulic hose on my track loader while working at my son's home in Frostburg, I did a quick search for shops who could make us a replacement. Realizing it was 5:45 PM and this shop closed at 6PM, I was certain the project would have to wait until the next day to finish. Needing a larger wrench to remove the hose, I made a beeline to the shop to purchase a wrench so I could at least remove the hose and be ready have a new hose produced in the morning. When I arrived and explained my predicament, instead of making an easy sale of the wrench and heading home for dinner, I was LOANED a wrench, and given instructions to come around back to make the return after removing the burst hose.Already a bit taken aback by the kindness and trust, I hurried to remove the hose and return the wrench. Expecting to return the wrench and hose and wait for a new hose the next morning... instead, I was ushered in the back the shop while the employee proceeded to make me a replacement hose. To top it all off, I was loaned the wrench again to install the new hose and, instead of asking me to hurry back with the wrench, he tells me to go ahead and go back to work and he will stop by on his way home to pick up the loaner wrench!What a breath of fresh air and a demonstration of kindness that is hard to find these days. I can tell you this, I will happily drive out of my way to give this shop my business in the future.THANK YOU for going out of your way to make the day of 2 perfect strangers! It will not be forgotten!”
“Was at Lowe’s down the road and made a call to Tractor Supply to ask if they had a specific type of chemical cleaner. The man who answered the phone (I assume he was a supervisor or manager) was professional and thanked me for calling at the end of our conversation. Best classical customer focused service that I have encountered from a supply store in a while! Lovely to deal with too. As soon as I entered the store with my two boys, he was there to make sure we knew where to go for the product I had called for. The rest of the employees were talkative and enjoyable to watch working with other customers. I was pleased to find that this type of store still exists! I will definitely be coming here for business again!”
“They actually had a stone for ancient B&D valve refacer! good price & shipping. Glad to be able to find the parts! Will be ordering for my old Sioux seat grinder next. Thanks BEAM”
“Decided on the spur of the moment that I wanted something sporty and cute. In less than an hour I got what I wanted. Ed, Adam and Greg took great care with me in choosing my vehicle, doing paperwork and showing me all the bells and whistles. I’m not only pleased with my purchase but also pleased how smoothly and quickly the transaction took. Friendly, knowledgeable staff and a great selection of vehicles was what I wanted. They did not disappoint!!”
“Fantastic customer service! Great personality! They had everything I needed and still helped me with only 5 minutes left before they closed absolute phenomenal experience!”
“This is by far my favorite auto parts store in the area. The staff are always helpful and polite. The parts selection is solid. They also offer a bunch of free services too like battery testing, alternator testing, code readers, and install most items purchased there.”
“I recently went to Shaffer Ford to get my phone connected to my car. Johnathan Leyh assisted me and he was so patient with me and so understanding. I am an older guy and he was of great help. I know who will sell me my next car. Great guy and great service.”
“I really appreciate the guys up there! I went for an oil change today and I had a pice of my front frame popped out and when they were finished I noticed they popped it back in for me!!Service: Oil change”
“Timbrook Automotive does a great job all the way around. From their dealerships to this body shop, they do a great job. Their employees make them stand heads & shoulders above the rest.”
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“Was traveling out of state and the car started acting up. Took a recommendation from a local business owner and that's how we found Don. Great guy, excellent service, reasonable rate. Thank you!”