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December 2023 by Paula Camuti
I have banked with this PNC bank for many years and have always been very pleased with the service. Everyone is very helpful and pleasant. AJ has always gone out of his way to help. I highly recommend this bank
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August 2023 by Gregory Hood
Needed help with my account. Made appointment to talk to someone who could help me understand. Manger was very rude. I've banked at that location for at least 20 years. Think it's time to change banks!
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May 2023 by Ashley Sampson
The Business banker at this branch is incredibly rude. After my one and only interaction with him, we decided to close both business accounts as well as our personal account with PNC.
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May 2023 by Taylor Davis
Told to join the virtual line when i walked in, waited 50 minutes while they just let in people before me. Thanks
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March 2023 by Luke Wellen
Don’t use Alex he will waste your time. Terrible bank
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January 2023 by madeline grace wilson
The manager AJ was completely useless to help the massive line, the poor girl with brown hair started to become overwhelmed with handling EVERYTHING. I’m literally in here because AJ & staff told me my account was closed and deleted. They did it incorrectly and now I’m back here because AJ told me I had too. But then he couldn’t help me? Even the front desk girl agreed no one helps her. That’s so so sad to see such a terrible bank with so many customers. Good thing I switched to truist. Shoutout to the brunette girl behind the desk
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September 2022 by Alissa Robbins
I’ve been doing my banking here since I was 14 because my family has always had PNC and every time I’ve come here, the staff has always been rude and disregards me completely. I needed some money to help with my 6th year of college and as soon as the word “student” left my mouth the staff talked to me as though I was a 10 year old, gave me a website, and told me to leave like I didn’t already try the website; thus why I came in person. The people at the bank never want to do their jobs, that’s why there’s a website and all they do is refer you to the website.
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September 2022 by Jim Lutz
Insufficient tellers to help you. ATM can’t give printed receipts!
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December 2021 by Michelle Ailstock
Not happy at PNC bank in Mount Airy, MD, Alexander Gray kept me waiting so long with no explanation, the system was down, while waiting in his office, he never came back to me and explain why I had to wait for 30 minutes, he stayed in the teller area. AND he never apologized at all! Then after I got home, we communicated through email and asked abt closing my account, he already did it as he never told me in person! Plus the manager there never called me back as I called twice! Not recommend anyone to go there for any issues, go elsewhere.
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November 2020 by Joan Sears
The service is wonderful, and outstanding. staff they go above 100% to take care of you. Highly recommend to everyone to do your banking here.
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September 2019 by Sergio Munoz
The employees are very friendly. My man Timber will hook you up.
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May 2019 by kenneth elsaesser
The pnc bank in Mt airy rude and unfriendly
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May 2017 by BKG Banzai
Lovely and professional staff
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November 2015 by ske1555
I don't like PNC, but I like how this location has their ATM set up