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February 2024 by Tyler J.
I highly recommend Patapsco Bikes to ANYONE who is interested in purchasing a new bike. My experience dealing with Donald at the Elkridge location and Brian at the Mount Airy location, was flawless. Aside from an amazing purchase experience, I recommend Patapsco Bikes because of the level of care. They do an amazing job at really getting to understand your desire to ride, and the rigors that you will be straining on your new bike. They will not leave you disappointed. Brian and his apprentice at the Mount Airy location did an amazing job at making sure my bike was spec'd to my exact preference. So far, my Growler 40 has seen approximately 15 miles of local Watershed and Little Bennett trails, and I have had nothing but amazing rides and huge smiles. Thank you to Donald, Brian, and everybody involved with the purchase of this Mountain Bike, it most certainly will not be my last! (Although it easily could be ;P)
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October 2023 by Aidan Callery
Went in for a new tire - but Eric took the time to take a proper look at my bike and to assess how I use it. It needed a lot of work - new chain, cassette, cables, peddles, shifter. He went through all the options available and worked to customize a set of parts and repairs that fitted my needs and budget. Amazing service and it’s like riding a new bike.
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October 2023 by Dennis Champney
Thank you so much for the wonderful customer service, which in most places, does not exist. I can not wait to enjoy my custom Rocky Mountain Growler. You guys are great mechanics and full of great advice.I am so excited you went above and beyond to get the exact color I wanted too.While I am at it, thanks for all that you do for the kiddos in the Maryland Interscholastic Cycling League.I'll be back!
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August 2023 by Jeremy Dvorak
Awesome experience here! I had a brand new e-bike that I managed to mess up and Eric got it working great again and gave me a lot of great tips as well. I’ll be back next time I’m ready for a bike or for service for sure. Also had a very nice conversation with a lady that works there but I didn’t catch her name. Thanks!
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April 2023 by Tyler M
Great bike shop where I was able to get my daughter a great first bike back August; enjoying it a lot now in the spring weather.
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March 2023 by Sean Losee
Great people! Super friendly, professional, got 3 bikes of ours on the road really fast just in time for warm weather. Will definitely be repeat customers. So fortunate to have a shop like this in our town.
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February 2023 by Christina Krell
Mario was great and a life saver he was fast with the whole changing the tube in the tire of my dads wheel chair that popped out of no where. The tires are being replaced but we were told it could take 3-6 weeks, so I started looking up local bike shops and called Patapsco nothing but good things I highly recommend them for all your bike needs! Thank you again Mario for all your help and your great customer service.
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February 2023 by Matthew K.
Bike needed fixed up. Brian who assisted me was very friendly and helpful. My bike was fixed up quickly and works great. Will definitely come again when my bike needs maintenance.
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January 2023 by jerad shick
Awesome bike shop for all of your needs. Eric is great to deal with. He took the time to work with our two young boys to make sure they were comfortable and the bikes were sized right.
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January 2023 by Shandra Kelly
A big THANK YOU to Mario and Patapsco Bicycles. We had been talking about getting bikes for the family and decided to stop in one weekend to see what was available. We weren’t sure which would be the best bikes for each person in the family, but thanks to Mario’s input and guidance we got the best bikes for each person (in terms of preference, comfort, skill, and even color!!). Also, there was zero pressure to buy, which was a really nice change from other places. We ended up getting the bikes and learned a lot from Mario in the process. Can’t recommend Patapsco Bicycles and Mario enough! Thank you!!!!Six-month update: and we are still loving our bikes from Patapsco! Mario’s guidance and input really helped us a lot!
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October 2022 by Kevin R.
Great service from great people. Anytime my bike feels wonky or I try to fix something myself to no avail, I've brought it here and they check it out right away from me. Will be coming here for my regular tune up's
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August 2022 by Tom Jarels
Mario, huge thank you for all your help with my decision on my new stump jumper and the time you took to answer my questions! Eric, thank you for your help and sharing knowledge about the stump jumper! Brian thank you for getting my new bike set up! Thanks again!TomGreat customer service!
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July 2022 by E A
Brian was a tremendous help when I found my back tire was slashed during an MS bike ride. Thank you so much for your help and advice!!
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June 2022 by Ryan Gainey
Great shop! Eric is awesome and always takes the time to help out with any repairs or answering questions. I've bought two bikes from this shop and wouldn't even consider going anywhere else! If I could give 6 stars I would!
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April 2022 by Eric Timmerman
Fantastic Shop, no pressure sales, very knowledgeable and helpful