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July 2024 by Paityn Hare
Wish I would have read the reviews about this place before hand. The absolute WORST customer service.
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March 2023 by David Connelly
New manager Zach in Mount Airy location is doing a great job and service from the store has been top notch!
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December 2022 by Scott Bode
Help took a while because there was only 1 person behind the counter & he was on the phone a good while helping another.
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November 2022 by Carolyn P.
Had a mediocre experience the first time (the gentlemen working were nice but very slow). The second time was far worse. The man working was condescending and after all the guff he gave me, ended up selling me the wrong part. Then, when I tried to return, they wouldn't return the part because the package was open. NEVER shopping here again. Don't come here unless you know exactly what you need, want to pay more and have time to burn.
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July 2021 by Alison Schroeder
Great selection/service, knowledgeable, and extremely generous in the community.
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May 2021 by Chris McCoy
9 times out of 10 they've got it
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March 2021 by Eric Caudle
I ordered a complete engine gasket set was told it would be there Wednesday after calling Wednesday evening find out it's not going to be there until Thursday, the bad part about it was the careless attitudes of they how could care less and the fact that I have to send somebody all the way to Harrisburg Pennsylvania now to pick up a gasket set so I can have the car ready Friday like I promised my customer. Not dependable and I definitely will not use this store ever again
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March 2021 by Wyatt Klingensmith
any time i go there and deal with thomas the manager i have had a bad experience. i went to the franklin street store in frederick and will be giving them my business from now on
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March 2021 by Ray Gerstner
Great service
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December 2020 by rusky buster
First time ever going to that Napa but Napa sells good parts generally.
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November 2020 by Jim Newman
Great people, helpful and work with you to help fix your car issues
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April 2020 by Steve Gorogias
Friendly staff, great selection
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February 2020 by Michael Norris
Napa always good
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August 2019 by Jamie Driver (Wolvesroze)
These guys know what they are doing. I always get the right part, and they even offer to carry the heavy stuff for me
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August 2019 by Shark Water
Friendly staff
