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October 2024 by Joseph English
Just visited Ace Hardware in Mt. Airy for the first time. I needed keys made and Mike was friendly and helpful. Ace will be my "go to" from now on.
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September 2024 by Tim C
Service is amazing, selection is pretty darn good for a small store, and sometimes you need things from here big box stores don't carry. The stihl and lawn equipment section are reasonable but, most other items are 2x to 4x more expensive than online or at the big box stores.
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September 2024 by Andrew J
I looked online for an item (that is not available readily). I called the store told them according to website they have it in stock. I asked "do you have it in stock" and "can you verify the shank size". Well, first the person didn't even know what the shank size means. But they had it in stock. After a 20 min drive to the store I talked to the associate at the store and asked for the item. He shows me the rack of items and it's not there. We both looked all over. I asked, you said you had it in stock. Where did you put it! He replies "I checked the computer". $#%!& "I did that online and that's why I called". $%^&@* Wasted 40 minutes of my day!
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August 2024 by Troy Hummon
My new favorite hardware shop. The variety of products they have is impressive, and reasonably priced
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July 2024 by Shandra Kelly
Such helpful and friendly associates. So glad we have a neighborhood Ace.
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July 2024 by Allison Vonella
Went to purchase something at the register and the cashier Nichole was very rude. Never greated me and was waiting to pay and I asked if she was ready and her response was I have been ready. She never told me my total so I had no idea sh was ready. Very ignorant b--ch.
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June 2024 by Rob M
I am from out of state here in Mount Airy to help my daughter. I went to Ace and met Gary who helped me from finding the right plumbing hardware and what tools I needed.
Gary made me feel right at home. Extremely kind helpful from the start. Told me if I had any more questions, he would be at the store and come on back. While helping me, he would field other customers questions then right back to me. Reminded me of how customers used to be treated.
I returned to Ace, the next few days on several occasions. I felt as though Ace was a second home in Mount Airy, thanks to the warm smile of Gary and the rest of the staff. Thank you Gary. You made my stay here most pleasant.
Rob M.
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May 2024 by David Bonk
Gary was wonderful to work with and provided incredible service. He helped me order a new gas grill and arranged for it to be put together and delivered. He gathered the necessary materials for me to make the grill connection along with all the accessories I needed. He personally took me down the isles to get the other items I needed. Great local store and very helpful people. Beats the heck out of the big box stores.
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April 2024 by Mike A
Great neighborhood hardware store. Knowledgeable staff. Great customer service.
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March 2024 by John Brown
Gary went above and beyond the call of duty to help me find fuel cells for my pasload nail gun that ACE could not order. He spent much time at different websites to find what I needed. Mission accomplished. Highly recommend ACE hardware of Mt. Airy, MD.
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March 2024 by Benigno Ochoa
thank you for your kindness to customer service
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March 2024 by Tatiana M
I love the helpful staff. Everyone is so kind at ace. That's where we get most of our hardware supplies
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March 2024 by Allen Hill
Great store friendly environment Gary is always a huge help Thanks
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March 2024 by William Gleaves
Ace is local and has everything I need for a toilet repair and faucet replacement, as well as a human to talk to?
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February 2024 by teri constantinou
We just got a Weber grill and GARY helped us. He is a very nice and smart guy. He also gave us great tips and tricks …
