-
July 2023 by KS
Went in for a mani/pedi. Service was kind but neither service was exceptional. The foot/leg massage was nice but my toes have nail polish around the edges and my manicure isn't evenly coated (or the correct color but I didn't notice until 1 hand was done.)
-
June 2023 by Kelsey
Went in for a mani/pedi. Service was kind but neither service was exceptional. The foot/leg massage was nice but my toes have nail polish around the edges and my manicure isn't evenly coated (or the correct color but I didn't notice until 1 hand was done.)
-
June 2023 by Kristen Chaffman
Loved getting my nails done. Offered help and prices were good
-
May 2023 by Susan Sager
my Mom who is 90 has never felt comfortable getting a pedicure because her feet have seen so many years. well Hannah treated her with such respect and tenderness she felt like royalty ?? i had a pedicure and ended up getting french nails for vacation all of which were amazing with Anna1 (there are 3 Anna’s). their work was so meticulous. we could not have had a better experienceServices: Pedicure
-
February 2023 by Ryanna Power
I have never been disappointed with their service. The hospitality is amazing and they always pay close attention to the details which is a big factor for me. If I didn’t live in VA I would be a regular customer here!
-
February 2023 by Trishia Fritz
I had a great experience with luxury nails , I went in with a picture and they duplicated it flawlessly!Thanks so muchService: Acrylic nails
-
November 2022 by Abimbola Taiwo
I must say I was disappointed by the service or lack of service I received the shop on Friday, Oct 7th.I called Ms. Kimmy on Wednesday, specifically asking I wanted someone that can do design like Ms. Annie does for me since Ms. Annie will be available on that Friday.1. The lady that Ms. Kimmy put me with on that Friday, Oct 7th came with an attitude. She told me the polish I picked was not gel and doesn’t come in gel. She did not offer me the gel selection card to pick from or recommend a similar color like other nail technicians.2. I showed her the picture of what I wanted. This is something similar to what Ms. Annie has done for me before. The nail tech o did not even look at it well before saying she doesn’t do design. I asked her what type of design she can do? She was quick to answer with her nasty attitude that she doesn’t do any design and only do plain polish. Again I specifically told Kimmy on Wednesday when I made an appointment that I wanted a technician that can do some design.4. At this point she started speaking Vietnamese to Kimmy before she then asked me if I wanted to talk to Kimmy. Her attitude and lack of customer service further discouraged me and I told her I want to leave, but needed to wipe my feet. She ignored me and I got up to leave but then fell down from my wet feed and floor.No one bothered to run to check if I was okay but stared at me instead. Which was very disappointing.Luxury nails is not the only nail shop in Mount airy but I come there because of a friend’s referral me and because of the exceptional service I have been getting from Ms. Annie.I guess Ms Kimmy doesn’t mind loosing one customer and getting a bad review.Hence the way I was all handled!Patronize at your own risk! Once they get complacent, you might be the next victim!Services: Pedicure
-
October 2022 by Sarah Purdum
Terrible experience, she was rushing and answering the phone at the same time as doing my nails. She messed up a lot and had very bad attitude with me. Although the other lady that did my toes was amazing and very sweet.Service: Acrylic nails
-
October 2022 by Kasey Saffran
I went in wanting to get dark red french tips to match my homecoming dress and the lady basically told me it wouldn’t look good so i cant get that done and did white instead. Also she was very aggressive and rushing. She was so rough that i am bleeding on my right right finger cuticle. Would not recommendService: Dip powder
-
September 2022 by A L
The first time I came here, Annie was very pleasant when I told her it was my first time. On the second visit, I asked for a different shape, and she changed her attitude. She became rude and condescending. What a horrible experience. I was shocked by her immature behavior. I thanked her, paid and left. Luckily, there is a nail salon at every corner. I will not be going back here or recommending this place to anyone.Service: Manicure
-
June 2022 by Brie Chere
I Just came here a couple of days ago and it was a horrible experience. My pedicure was so rushed she skipped multiple steps (buffing, lotion, scrubbing with the pumice bar). Not only that but she was incredibly rude and made the entire experience very stressful and when I tried to speak up about something she’d snap and get a huge attitude. Throughout the whole pedicure, she would get up constantly to do other things or answer the phone, which I guess left her short on time and therefore rushed to complete my services as fast as possible. Overall, everything looks very sloppy and my dip powder was so poorly done they’re lumpy from uneven application and smudged. And then, after only 5 days, they started lifting all around my cuticles.Services: Dip powder
-
May 2022 by Scott Baer
The ladies and gentlemen at the Luxury nails Are absolutely fantastic. Heavily recommend Them too Is anyone.
-
April 2022 by Jessica R
Love Andy!! I’m very particular and because I moved I started looking locally and got really lucky to find Luxury Nails. It’s clean, professional, and Andy is the best. The best pedicures ever! Highly recommend.Services: Acrylic nails
-
April 2022 by Victoria Wiegand
Love this place. Attentive, thorough and they always do a great job on my nails. Love the herbal spa pedicure!Services: Waxing
-
March 2022 by Lauren Nicholson
Great services and every professional!
