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November 2023 by Jennifer Jones
Great service department. Everyone was friendly, helpful and very professional. They took the time to understand my issues with my truck and to explain all the proposed work. They were upfront about cost and how long it would take to complete the work. Everything was done on time and works great!
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November 2023 by Justin Rath
I was driving through the state and encountered a problem with my Ford Escape. This family owned Ford dealership was amazing. They understood I was many miles from my home and got me back on the road in no time! I just wanted to again thank everyone for their first class customer service.
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November 2023 by J F
Roger Davis did an exceptional job at securing the vehicle I needed, processing my paperwork, and being patient with my unique circumstances, all while I was on business out of state.Could not have asked for a better associate to work with.Thank you for simplifying the purchase of my truck.
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October 2023 by Laura Barnes
Fabulous customer service!! This dealership cared enough to run a quick (3 minutes) diagnostic since my car abruptly told me to get off the road and displayed the engine light. The other Ford dealerships I went to couldn't be bothered and sent me back on the road! Since the problem could be resolved quickly, they worked my hybrid in fairly quickly (considering they were fully booked) and got me safely back on the road. AWESOME JOB!!!? Thank you. ?
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October 2023 by Gerald Wilson
Things went well. Kelley was very helpful and polite. Ring and pinion install by Mark sounds great. Had to do some extra work due to the gear selection but didn't complain. Returning next month for another gear swap on another car. Thank you very much for your time and effort. Can't go 5 stars until after the break in period. I'm sure everything will be fine.
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October 2023 by Zack
I brought my Mach E in to repair a water intrusion into the lift gate . They were able to loan me another Mach E while my vehicle was being worked on which is important since this is my only vehicle. The communication was very good through text message. There were some days where I didn’t get a response, but most of the time my questions were answered promptly. This prompt communication is key for me since I want to know everything about my vehicle, especially when it is in the shop.Overall, they did a great job fixing my Mach E and keeping me informed. I recommend this dealership for service repairs. Thank you Century Ford.
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October 2023 by eXx
At the dealership, I was immediately impressed by the courteous nature of the staff. From the moment I walked in, they showed genuine interest in understanding my needs and preferences. Not only did they ensure I got exactly the vehicle I was looking for, but their transparency throughout the buying process was truly commendable. They were upfront about all the details, costs, and potential concerns, which gave me tremendous confidence in my purchase. This dealership stands out for its combination of friendly service and honest communication.
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October 2023 by Domingo Gascon
It was an outstanding service provide to me and my wife by all the staff members involved in the process! We will like to give a very high evaluation to Stephen Howard / sales person / he did an amazing work taken care of all needs during the truck buying process! I will highly recommend your dealership to family and friends! Thanks again,Domingo and Lillian G.
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September 2023 by Beverly King
The service team at Century Ford has been exceptional. Chris, Isaiah, Kellie and my mechanic were all very professional and polite! Kellie and Chris captured all the issues and relayed the info to the mechanic correctly and the work was completed. A job well done. Kellie kept me completely informed throughout the repairs. Thanks to Chris and Isaiah for the prompt and safe valet transport of my vehicle to and from the dealership! Thank you all!
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September 2023 by Barbara Johnson
Very smooth process for recall repair. Easy drop off of vehicle after hours and my vehicle was done in a very timely manner. Technician left a friendly and detailed voicemail after completion. Totally painless experience!
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September 2023 by Tracy Shavell
Dealerships have a bad rap for overcharging and adding items that aren’t really needed, but we feel comfortable with Century Ford and trust they won’t steer us wrong. The service manager, Bill took his time to explain everything to me in a way I could understand and in detail over the phone and I didn’t feel as though he was rushing me. They’ve fixed everything we’ve asked for on our new F150 and we’re very happy with their service!
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September 2023 by Annesia Rhodes
Excellent dealership! From purchasing a car to using the service department we have been very pleased with this location. They are friendly and helpful and make all aspects of owning a Ford very easy.
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September 2023 by Abigail Fuller
I want to thank Howard, Jimmy, and Collin for the amazing experience! My husband and I originally stopped by on a Wednesday evening to look at a used Explorer. We went home to talk things out and decided to try something new instead. The next day (Thursday), we stopped by again, but unfortunately, they did not have a vehicle in stock that met all my requirements. Jimmy told him to give him the day to find a vehicle that had everything I wanted because he did not want me to settle for something that didn’t meet all my requirements. This meant so much to me, as I usually keep my vehicles for a long time. Early Friday morning, I received a call from Jimmy. He informed me that he had found a vehicle where I wouldn’t have to settle. I was thrilled! I myself have worked at a few dealerships before and know that most can be pushy just to get a deal, but not the staff at Century Ford! They were friendly, welcoming, honest, and respectful! They went above and beyond to help me get the vehicle that I wanted. My husband and I will be back to purchase a Ford F-150 from them in the near future! Thanks again!
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August 2023 by Stephanie Dixon
I am so pleased with the support and service I received from Century Ford! This was my first time ordering a vehicle and Mike Allen was very patient, helpful and stayed in touch throughout the entire process. My vehicle was ready when I arrived and they walked me through all the amenities when I picked up my SUV. I love my new Ford Bronco! I highly recommend Century Ford!
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August 2023 by Tonja Spicknall
Bill Merriman (service manager) was so helpful and kept me updated on a daily basis. He was informative, patient and very personable. The service department in general is always helpful and kind. They really try to get you in and out as soon as possible! We have bought several cars from Century in the past and it has always been a wonderful experience. Thank you!
