-
July 2023 by Conrad Brown
This place , yet another let done. I only one chance to meet a time line, and they did there best to not help. I am really surprised being in mt. airy where I grow up and everyone is family not helping me at all, but was told to come back at another time. I would give this negative five stars if I could. Thanks for a great let down again
-
December 2022 by Bryce Golwalla
Not helpful nor knowledgeable
-
December 2022 by Barbara Wood
Branch was not helpful at all. They could not help me or answer simple questions. The mortgage dept. phone numbers I tried calling for help also could not help me and would not get me to anyone who could help. What I want help with should be easy and any bank should be able to easily help me. What can I say? Non existent customer service or customer help. Sad and disappointing.
-
September 2022 by Laura Hope
I don’t love Truist per se as they got rid of the ability to make deposits into the ATM, I don’t mind driving through the drive thru because Miss Cecelia always seems to help me and is always genuinely happy and pleasant! She always brightens my day! Thanks Miss CiCi!
-
October 2021 by Kitty Walsh
Says open, but branch is closed permanently. Use the BB&T in the parking lot.
-
October 2020 by Tara Baugher
Marilyn and george are the best very helpful and will go above and beyond to make the customer happy.
-
January 2018 by Rick Viviano
I visit BB&T on many occasions and the staff there is always kind and courteous and willing to help with any banking issues I have.