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“This locationwas amazing!!! The management was awesome! Very helpful and so polite. They have the best prices and work with their customers. Hate to leave this location but must move closer to the city. I highly recommend here! Be blessed!
Joel”
“KIRSTEN D. was the best. She showed us several options for storage. Although we were not planning to move at this time, she gave us several reasons why we should move from my current storage unit at Cubesmart and move to Mini U storage. She was super awesome, very helpful and thoughtful, professional. Expert Service!!!!!!”
“I have been a customer of cubesmart on NY Ave NE Washington DC for 5+ years and wanted a better rate on my unit. Des is a sweetheart, he was able to change my unit SAME size for a better amount with big savings. Des knowledge, customer service, hospitality, positive attitude, and smile was priceless. I cant help but want to to remain a loyal customer. Des is Awsome. The store, the units the grounds are so clean.”
“I truly appreciate all your employees at next car very responsible people help me out with everything made me feel so wanted and so comfortable the cards were lovely drove lovely very clean I just had an awesome time I would definitely recommend and highly recommend next car to everybody even my family members I give you a chance not a five star I give you a tune star God bless you and thank you”
“Margie was absolutely amazing! With the phone ringing non-stop, customers at the counter, me adding extra items to my purchase and picking up a truck…..she was the sweetest. She was calm, remember med the multiple things people were asking of her, while not showing a bit of frustration. I have always used this location when needed and she’s a very pleasant smile to see.”
“I used their after hours rental and it was a simple process. I didn’t have any issues with the truck and I got to keep the truck for longer than my reservation if I needed it.
Make sure you download the U-Haul app if you are using the after hours rental option.”
“Today, my husband and I went to purchase boxes from this location. Unfortunately, as we were ready to leave, our car wouldn’t start. The good news was that Paco, the employee working outside, was there to assist us. He was so helpful, assisting us with getting a jump and going out of his way to make sure we were okay. He did this all while continuing to help other customers. This made a truly frustrating situation less difficult. Thank you, Paco!!!”
“From the time I arrived the staff was very helpful and pleasant. The time it took to install the hitch was second to none. Thank you to all that provided me with exceptional customer service. I truly appreciate good quality work and attitudes towards the customer. I must say very loudly "Thank You"'.”
“Quick and easy rental of a pickup that was more affordable than expected. The location is a little tight and not obvious how to get into the parking lot. The toll policy wasn’t super clear at first since the vehicle didn’t have a transponder, but it worked out.”
“I have used this storage service for years. Prior to the COVID-19 PANDEMIC, I was able to return to the states and take some of my belongings out. Many times I needed assistance with making payment arrangements, boxes, locks, a problem with my unit or anything, the manager or other staff members were always there to assist me. There is always Metropolitan Police in the area, which is across the street from the baseball stadium. Back in the day, I used to be stationed at the Barracks, worked at the Naval Yard and lifted at 3rd & M Street. So, when I go into the area now I have my ears and eyes open because I know the deal. I don't get locked in because I have my door code with me. I roll during the day light hours....only! You gotta be "streetwise" today no matter who you are. But the Manager and the other staff have always treated me with respect. I guess because no matter my situation at this site, I always give them respect, and I don't act like I am "privileged". Stay Safe y'all ❤️”
“Once the rental account was created everything was very easy. A great truck was ready at an easily accessible location, check in and check out were great and the price was right, especially with unlimited miles. Will definitely be using them again.”
“We appreciated the use of a truck at the event. But there should be a plan to accept after hour drop offs as we had to park it overnight at Lowes. There should be a way to drop off.”
“I was really stressed about having to move out of my apartment before my new one was ready...the manager Brittany was so helpful and patient with me...she really made my day. The storage unit was so clean and surprisingly smelled really clean too. I'd never used a storage unit before and got a little confused but there was an employee there I believe his name was Brandon he was so nice and explained everything to me and walked me through it...who knew such great customer service could exist in Forestville. The team at the Forestville self storage is amazing and I will always come here for my storage needs. Thank you!”
“This location does a fantastic job. We frequently rent cargo vans for our catering and event business and every van rental has gone very smoothly. The cargo vans are always new or fairly new, low mileage, clean, and well maintained. The staff is very friendly and courteous. We use to own 4 vans of our own but after spending the additional money on insurance, maintenance, and registration, we determined it was more cost effective to rent the cargo vans for our needs on the weekends for our catering events. We only own one van for our daily needs and rent the addition 2+ cargo vans on the weekends. Thank you for always taking care of us. Keep up the great job and service you provide.”
“The gentleman who assisted me was extremely professional and courteous. I appreciated their efficiency and overall positive customer service. Rented 9’ cargo van for 4 hours.”
“This location was GREAT! I was very pleased with my rental experience at this Uhaul location. I would recommend this location to my family & friends for their moving needs.”
“Customer service was great!! They understand that you where late getting back. I love this location, different staff but they're good at there JOB!! I was happy with the service.”
“Vehicle was clean and appeared to be well-maintained. It was ready upon my arrival.The attendants that handled my paperwork upon pickup and return were both pleasant and helpful.”
“I was having a bad experience with Uhual so far because the corporate office kept messing up my reservation. However Rosa made everything better. She was very kind; patient, extremely helpful, and understanding.”
“It was busy and there was one person handling it all and she did a great job! Janai was pleasant and efficient, and she was still pleasant when we returned later that afternoon. She deserves a raise.
The location was clean and well stocked with packing/moving supplies.”
“The young professionals are top-tier. This is my perferred location for UHAL needs and the location is fully stocked with other essentials such as boxes, tape, and etc.”
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“As always when I need to rent, I use this location. Damion is a SUPER HERO in the biz. Very efficient and has the best customer service. I would recommend to others”