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March 2024 by Stringer Bell
I'M long time sprint customer who company switched to t-mobile..not impressed really... Ridiculous today
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November 2023 by Blessed Everyday
I came because my phone said sos and I couldn’t use it miss Kristen went out her way to fix my phone then told me about a upgrade option to the purple 14 . I’m so happy because my old phone gave me sooooo many problems and I was scared to get a new one but she did her thing and got all my information over fast and easy .i probably won’t need another phone til years from now but trust I’ll be looking for Kristen when I do . 5 star service
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October 2023 by Marie Zackrie
I came because my phone said sos and I couldn’t use it miss Kristen went out her way to fix my phone then told me about a upgrade option to the purple 14 . I’m so happy because my old phone gave me sooooo many problems and I was scared to get a new one but she did her thing and got all my information over fast and easy .i probably won’t need another phone til years from now but trust I’ll be looking for Kristen when I do . 5 star service
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September 2023 by Chris Douglass
Kris was so patient and understanding with me. I was looking to get a new phone, since the one that I had was pretty old. She explained everything to me and I even got a free watch. 10/10 customer service.
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September 2023 by Shamoya Headley
I came in randomly for my son it was time to get him a phone for his 9th bday. Kris was such a warm spirit to have assist me ,compared to the service I received at other locations this was absolutely stress free. She hooked me up for real for real . Will be back soon
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August 2023 by Robert Jackson
Vanessa was great ,she really helped a lot when my wife lost her phone .The other lady Kristen was so sweet and they really cares about my situation plus I got a free watch .great day
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August 2023 by Regina Baker
This location is great. Kristen was my rep and she mad my transaction so smooth . Telling all my friends .
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July 2023 by Angela Lyons
Went to T-Mobile on Central Ave in the same shopping center that has a Weiss Food Store. Bad Idea. Explained my problem to a rep...he looked at the phone for a minute and said there was nothing he could do to fix it...never asked another colleague for assistance. Drove to the one at Ritchie Station and spoke to a gentleman named EL. Very business like demeanor. He looked at my phone and solved the problem in 2-3 minutes! Ritchie Station will be my first go to for my new purchase just because of the professional service I received there.
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June 2023 by Jacinta Onwubuche
Custom associate Geo have excellent customer service. And he have good energy. We need that more in society today. Store manager Ms. Asia have excellent customer service, and good energy. Thank you guys.
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May 2023 by Bevlyn O
Worst location ever. Beware of this location. Manager is rude and does no listen to customer. Employees always trying to finesse customers. TERRIBLE.
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May 2023 by Reese Renaé
This is, hands down, THEE BEST T-Mobile store in PG! My most recent experience was with Regina Smith. Gina got me ALL THE WAY together! She is knowledgeable, friendly & her work ethic is commendable! Keep up the great work y’all! Chris is bomb, too!! They ALL are, really! Need help w/ your phones, plans & service??? Hit up the T-Mobile in Mitchellville!! #YoureWelcome?
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March 2023 by AhZari Abdullah
Very wonderful tmobile, Everyone is welcoming with greeting and hands on. gina is who assisted me she was very fast & knowledgeable thank you
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January 2023 by Shemayia Broughton
I have no idea what his name was but a tall light skin worker tried to finesse me into spending way more money then I needed to . You do not know have to open a Proxy line don’t let him fool you.
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December 2022 by Carleah Fisher
I walked in with an issue created by the T-Mobile that's located closest to me and was immediately cheerfully greeted by Brian. I explained my problem to him and within minutes it was resolved. He was patient with my questions and even gave me some great recommendations on possible phone options without being pushy and was very knowledgeable. He was personable and professional even when I decided not to buy that day. Thanks Brian for turning my headache into a smile!
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December 2022 by Kia Sunshine
Asia Monet went above and beyond with my transaction! She is definitely an asset to T-Mobile.
