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“They have the best customer services. Mainly the black woman, she is impressive, very respectful, patient, and world class assistant ? I think Ups is doing incredible job interms of their employees, because the one in silver spring near the t mobile, they have the best customer services as well, the indian guy in there is great at assisting customers”
“Logistique shipping process is very simple and efficient. Great customer communication and fast delivery. I have shipped multiple times with them and all my packages were delivered on time and intact without any drama.”
“This is the only location i would to!I have 2 locations that are within 8 mintues from my home. I will drive 25 mintues to get to this location because of the customer service. I absolutely love this location!”
“Walked in was greeted with a smile and friendly welcome. Shipping process was explained to my understanding. I was able to do everything needed one trip with no complaints”
“I went for Notary services. I went to this shop because they had helped my husband with a large package return. There was no wait, even though there were other customers there. Femi was quick and efficient. I realized later I had made an error and returned to the shop. Awa kindly offered to help me until Femi was available. Plus, I was then able to ship my documents from the Hyattsville location. They appreciated my honesty and taking responsibility for my error. They were easy to talk to, very friendly, and happy to be of service. Should I need anything in the future, I will return to PostNet Hyattsville, which just happens to be my local store.”
“Johanna, JJ Metcho, and the other employees were very kind and helpful during my need of service. They took the time to explain the process. They put extra care to my belonging as they picked it up from my home to the Cargo box. I am very much appreciative of their service and care. I would highly recommend ??”
“It is every time I visit this store, "Yolanda" always welcomes me to the store and make it a point that I have the best customer service experience duration. Thank you always "Yolanda" for being who you are and displaying your utmost service oriented demeanor! It means the world to me and others to see that "Customer Service" is key and being utilized in all the meaningful ways. Keep up the good work "Yolanda" and stay true to who you really are.”
“Joy was so helpful and friendly! She didn't mind spending extra time with me, answering my questions, and making sure I got the exact products that I needed! Thank you, Joy!”
“This the most friendly UPS Store. The customer service is absolutely ? beautiful. Every time I go there they are so helpful and very kind. Thanks for being such a personable service.”
“Outstanding service--quick and efficient! We needed to get several documents notarized and the clerk was quick and accurate. We forgot one more document that we needed to print out and mail out FEDEX overnight. It was easy to get that all done in one place. Thank you for the great & professional service. I would come back here again.”
“I went to UPS for fingerprinting. The store was very busy and Pierre took care of me with professionalism and kindness. He made my experience a wonderful one! I’ll come back to this UPS store for all my fingerprinting and shipping needs!”
“So I ordered a package that required a signature on delivery, and unfortunately, neither I or my family would be available to receive this package during the scheduled delivery time. However, FedEx offers an option to hold a package at an "authorized FedEx distribution center" for pickup, and this location was suggested. As a distribution center, I truly did not know what to expect, because it did not specify what type of business location-i.e. FedEx store vs. FedEx counter within a convenience store vs. a FedEx mass shipping center. Come to find out, it's a small privately-owned (?) mail courier service store, and advertises as an authorized shipper for UPS, FedEx, DHL, and USPS. The place is relatively small but neat, and the customer service was friendly and efficient. However, finding the exact location was a bit of a hassle, but I did find it after using another gps system, and saw that it's located at the back corner of Forestville Plaza. There's plenty of free parking, and it does not seem like a busy location-but I could be wrong. And you can have any mail or package shipped from here, or have mail/packages arrive here for free pickup-depending on your courier company. Overall, I highly recommend!”
10AM - 4:30PM
1121 Annapolis Rd, Odenton
Shipping Centers
“My husband ordered a pair of swimming trunks off Amazon and they didn’t fit correctly. I set up a return with Amazon and went to UPS to drop it off. I didn’t realize that Amazon had changed their rules and I now needed a bag or box to put it in. It was definitely my fault for not paying attention, but the UPS store was kind enough to offer a bag for me to us. I know that they didn’t have to do that. They have signs up everywhere, but I really appreciate the guy helping me out. I’ll definitely use this store again because I received excellent customer service.”
“KTG shipping provides exceptional service every week when I use their services. From the moment I book my shipment until its timely delivery, every step is always handled with utmost professionalism and efficiency.
The KTG team provides clear and consistent communication, ensuring I am updated throughout the process. The packaging is always secure, and my goods arrive in perfect condition, even ahead of the expected schedule. This level of reliability and care in handling shipments is truly commendable.
I am particularly impressed with the customer service team, who are always courteous and responsive to my inquiries. It’s rare to find such dedication and attention to detail in logistics services today.
Thank you for your outstanding service. I look forward to continuing our business relationship and will highly recommend KTG Shipping to others.”
“Seamless experience completing my TSA Pre-check application thanks to Noël. My shopping experience was so pleasant thanks to the awesome staff at this location.”
“Staff is friendly and willing to assist with all services — printing or shipping. Because this center does provide excellent service and because the staff at this location is knowledgeable, are reasons why the center gets busy! During this time when unprecedented challenges are impacting our global society, perhaps each of us could be appreciative that businesses are still doing business trying to meet our needs. Perhaps customers could give providers some courtesy.”
“I was very pleased with the assistance I received from Staples cashier at the Campus Way South store in Upper Marlboro MD. She was very helpful and patient with me. She was a shining star. Her customer service was awesome!!!!!
I was able to order out of stock ink I needed and received free shipping the next day and no charge. What could be better!!!!”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“Stopped by to pick up a package , Great customer interaction from young man at register .Stephan I believe , if not something very similar , Immediately I was greeted at the door and was helped quickly and efficiently , while still holding light conversation . Great experience overall , people like him make any job /business flourish . Positive attitude .”
“Presence, knowledge and communication skills best describe employee SANTOS during my recent visit.My compliments to management for their ability to attract and keep such rare talent in a very challenging industry.”
“Laparkan receptionist is awesome, she was very helpful assisting me with shipping barrels to Barbados 8/22/2018. Wonderful personality every time I called, her voice spoke with happiness and laughter. Thank you so much!! ??”
“Came to Staples a couple of times before to print. But today was OUTSTANDING. A wonderful and vibrant, positive mannered brother named Aaron has exceptional customer service. He was attentive, and even apologetic when the printers were acting wacky(totally out of his control) he is respectful and knowledgeable about their printing services and helped to ease what could’ve been a stressful start to the day! Thank you Aaron! Give this guy a RAISE”
“This location is one of the busiest UPS locations that I know. There’s usually a line, but it helps that they hire plenty of staff to move the line. Most staff would greed with a smile, but sometimes not , understandably bc they are so busy all the time.
Most convenient is that Costco and Wegman’s are nearby. Perfect spot to drop off pkgs when have plan to shop.”
“GREAT customer service, the two young women (Alicia and Alana I think we're their names) there were very courteous and ensure my package found its way the fastest way possible. They had a long line when I walked in and cleared it out very quickly.”
“I was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.”
“I had an issue with a printing order, and since Staples took all the stores out of Washington DC (a dumb move) I returned to Hyattsville to make a return and a re-order.Jamal handled my problem with the utmost professionalism, courtesy and follow through. Keep your eye on him -- he's a top candidate for upper management in your organization.”
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“It’s crazy that I’m seeing so many negative reviews for this location. I’ve never had any issues with the customer service here. The gentleman and both ladies I’ve encountered many times over the eight years I’ve lived in Upper Marlboro have been friendly and helpful. They get my packages processed quickly and I’m out the door in a flash.”