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“Just wanted to thank Miguel. He is very patient, professional and nice! We changed our minds several times about the plan and Miguel had no problem starting from scratch, explaining everything again.”
“Awesome staff and ownership. Very honest in answering questions about your actual computer needs. This is a business in Prince Georges County and black owed by an alumni of Morgan State University. One of Prince Georges County finest.”
10AM - 8PM
4916 Annapolis Rd, Bladensburg
Electronics
“Ana is very talented and God gift to serve the public she is the best among the best. Ana will treat you with respect and kindness I will demand if you guys can approve and appreciate her for all she’s been doing for customers.❤️”
“I had a great experience with Lilian, Denis, Ángel, and Ana. They sold me a phone and the whole process was quick and easy. Plus, they have great taste in music, which made the wait enjoyable. I highly recommend them for their friendliness and excellent service!!!!”
“My husband and I went into the store today so he could replace his phone. We had the pleasure of being helped by Katherine. She was friendly and personable, but also very knowledgeable. She helped my husband choose a new phone and even went above and beyond and assisted me with another issue I had with our account. Getting a new phone can sometimes be a long and stressful process, but Katherine made it very seamless and enjoyable. She thoroughly explains everything we would see on our next bill and make sure we were getting the best deal possible.
If you need to buy a new phone or do anything else, I highly recommend going to this location and hopefully you’ll be lucky enough to have her help you as well.”
“They've tinted both my previous vehicles in past and did an excellent job. I recently had to purchase a larger vehicle due to a growing family. I'll be bringing the vehicle their in the coming weeks to have it tinted as well.”
“I arrived at the store today, they treated me well, I changed my phone because it had been damaged, Tania was very kind, she helped me with everything I need, I recommend this store 10/10”
“I went to the t-mobile in Woodmore and Elsa Arias was extremely patient and helpful. She guided me on how to stop notifications and opened the SIM card on my phone which I couldn't open. ANOTHER T-Mobile replacement in Bowie told me that I had to ship my phone out in order to get my screen fixed so I ended paying $400 to get my phone fixed at place called Breakfix. She told me that because I have insurance I could take to a center and have ut fixed fir 29.99. I'm passed that I spent so much money when I didn't have to. She is really an expert and I will look for her when I come back.”
“Gina Is Amazing & Full Of Knowledge , Very Helpful She Walked My Elderly Dad Though Connecting Home Internet To His TV Over The Phone , As Well As Setting It Up In Store Thank You!”
“This place is like the Home Depot of Tech. It's a warehouse of equipment from almost every tech era. If you can't find it here, then you can't find it. They had what I was looking for and it worked right off the bat.”
“I had a terrible experience adding a line to my 20 year history account. After more than 12 hours on the phone with customer service, I was told the only way the work could be finished was to go into a store. Considering how many hours had already been invested, I was not interested in wasting any more time in a store. When I got there, I asked Roddell how long it should take to add a 2nd line. He said 30min. I then let him know my situation and how much time had already been spent. Roddell identified a solution quickly, explained how long it would take, then executed with precision. Roddell, Luis, and the team at this store are professionals. Thank you!”
“Today I added this new metro line and as always here very good attention and good service I hope to be with them for a longer time. Thanks to sta.Evelyn who, as always, helped me”
“Great selection of products and the shelves are always well stocked. I love that self checkout is available and that there is a staff member nearby to help, if needed. The staff member was especially helpful on my last trip.”
10AM - 8PM
5620 Kenilworth Ave, Riverdale Park
Electronics
“I want to appreciate the customer service of Mr. Raul, Miss. Rosa and Miss. Leslye they provided me great services. I would surely refer Cricket to my friends and family.”
“Awesome customer service! I highly recommend the manager here.
I had a problem the customer service number could not resolve and, after coming in and explaining my situation, she knew what to do and helped me resolve the issue. Thanks again so much!”
10AM - 8:30PM
2441 Market St NE, Washington
Electronics
“Let me tell yall about Shakita in the Tire department..She is amazing!!! She was very professional and patient with me! She helped with the process of getting me immediate service for my vehicle. I’m so thankful for her helping me today! Thank you Shakita!”
10AM - 8PM
2300 Petrie Ln, Lanham
Electronics
“The workers Hember and Lorena helped me, they helped me with the highest service, I had a problem with my television and they kindly helped me and solved the problem.”
“Absolutely OUTSTANDING customer service. They acknowledge you as soon as you enter the store. No hassles. They are helpful and seek ways to find solutions. Took care of my non working phone and hooked me up with a new one with discounts in less than 15 minutes! Great staff.”
10AM - 7PM
5445 Annapolis Rd #1, Bladensburg
Electronics
“This was my second time there I will recommend it to anybody that need anything done to your vehicle electronically or window tinting great place to take your vehicle to.”
“The associate Jasmine at the location - 9101 Alaking Ct Ste 200 Capitol Heights, MD 20743 United States - Is absolutely amazing! She took her time to go above and beyond with helping me start service, pick a phone, and transfer my former phone info to my current phone! She also did something I personally appreciated- when it was time for me to enter my social security information and Apple password she turned the computer/device to me and then she turned away until I was done entering my personal information!!! This was a major reason my visit was so much more enjoyable. Jasmine made me feel comfortable and that T-mobile is a trustworthy company with trustworthy and knowledgeable associates. An associate in Verizon failed to show that same privacy just minutes before my visit to T-Mobile, and until Jasmine displayed that awesome token of respect I hadn't even noticed! Great job Jas! Stay amazing!”
“Carly at the Crofton guest service location was so patient and kind with helping me with my curbside debacle order I created today due to my error with selecting the wrong location. She came up with a resolution quickly by cancelling my order for a refund and even gave me a new gift card number to add to my account for the other half of my order. Thank you Carly for your excellent customer service and helping a senior citizen like me. I truly appreciate you !!! You are a true asset to Target !”
“I've had no internet for almost 1 whole week. I called metro pcs customer service and visited the camp springs store with ABSOLUTELY NO SUCCESS. But let me tell yall....I took my problem to the Metro pcs store in marlow heights and the manager Brandon and rep Tony got me right!! Not only did Brandon solve my problem, he also lowered my bill! Best customer service and they both made my day!”
“Frances (at the Marlow Heights location) is knowledgeable, kind, and patient with her customers. She took excellent care of my father when upgrading his cell phone, explaining the process thoroughly. She’s awesome!! ??????”
“Ashley has excellent customer service ,very professional!! Go to cricket at greenbelt for help. After the ghetto Silver Hill, District Heights store took $92 from my son account created a new account that wasn't needed, because I have 3 lines one belongs to him. His phone broke iPhone, he took a iPhone 6 in, instead of her swapping the sim cards. Poor customer service. Thanks Ms. Ashley you're an example of excellent customer service.”
“I just have got to share my experiences at this cricket with a worker his name is Donny Seto. He is an outstanding man, I really appreciate him without him there is no cricket store, he amazes me the way he takes good care of all his customers and no one leaves that store unhappy, he makes sure everyone is happy before they leave the store and he has alot of patience. This is the best people person ever so come to this store to buy all your phones, chargers, headset and so on, I promise you won't regret it, you will get the best service ever again his name is Donny Seto.”
10AM - 8PM
7461 Annapolis Rd, New Carrollton
Electronics
“This is the cleanest store I have been to, and the first to actually offer me a phone that seems to be fit for me, Mario was honestly the best he made sure all my stuff was transfered. I came to pay my bill and he got to telling me about the new phones they have and I went and got it! He's probably the best rep cricket has.”
“I love going to my neighborhood Gamestop. The woman behind the counter greeted me as soon as I walked in and was super friendly and very knowledgeable of everything I asked about”
“Great customer service from Carlita. She's always very helpful and knowledgeable when I need something. However, the team member that was with her yesterday was very lazy. He never came from the back area to assist Carlita when there were multiple customers in the store. Salute to Carlita for being a one woman band!!”
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“My wife and I recently traded in our phones. My wife traded her iPhone 13 in for a 15 and I traded my iPhone SE in for a 15 as well. And it was the easiest, most informed, most relaxed experience I have ever had in phone store. The two young gentlemen that helped us were amazing and deserve raises! Excellent customer service!”